The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A, 226 Purley Way, CR0 4XG Croydon, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Toon meer
Bedrijf heeft geantwoord
Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... Toon meer
Bedrijf heeft geantwoord
From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit A, 226 Purley Way, CR0 4XG, Croydon, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff member was very friendly
The staff member was very friendly. Gave us options and sound advice. Very happy to be a customer of sofology yet again . Thankyou .
22 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Helpful Gordon!
Gordon was very helpful from the onset. He showed us various sofas that was to our liking and left it to our decision to choose. He was friendly and professional and very knowledgeable as he very willingly showed us all of the features in the sofas that we were interested in and guided us in making the right decision.
27 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent quality sofas with good staff…
Excellent quality sofas with good staff to help u decide the purchase.
27 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Fantastic service
Fantastic service, very knowledgable - thank you Gordon for helping us choose the right sofa for us!
26 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
First-class sales service
Evelina provided a first-class sales service, explaining the relative merits of each of the sofa suites we were interested in and answering knowledgably any questions we raised. The Croydon store showcases a wide range of suites in a pleasing environment and what with Evelina's sales service, it made our buying experience very pleasurable today.
26 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful Croydon branch staff.
25 september 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I had a very pleasant experience at the…
I had a very pleasant experience at the store especially service provided by Gordon. He was very understanding, helpful and gave excellent customer service . Because of his service I will visit the store again.
21 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good range, Good service, no pressure
We went on a Sunday. The parking was easy, the shop wasn't crowded. We were greeted by a women called Amen who gave us the space to look around and helped answer questions. A very good experience overall.
21 september 2025
Antwoord van Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊
Comfy affordable sofas
Nice sales rep, didn’t go hard sell at all which went down well.
Sofa is great quality. Sale process was pretty quick. Happy all round and better quality sofas and value for money vs furniture village next door
20 september 2025
Antwoord van Sofology - Croydon
Thank you for this great review :-)
Lovely showroom with very helpful staff.
20 september 2025
Antwoord van Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Within 40 mins of arriving in store we…
Within 40 mins of arriving in store we had fallen in love and ordered our new sofa. After so many sofas and companies, Sofology Croydon and the team was a breathe of fresh air! Gordon won our business and we are so grateful for his professional help!
19 september 2025
Antwoord van Sofology - Croydon
Thank you so much for taking the time to write this amazing review :-)
Very happy with the whole process
Very happy with the whole process. Straight forward and hassle free.
2 oktober 2024
Antwoord van Sofology - Croydon
Thank you for sharing Janine!
Very Good service
The salesman made my time in choosing the product I choose and good experience as he was very informative.
9 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
FABULOUS 👌
Umut is the man. Fantastic guy, no pressure sales, informative, polite. Absolutely fantastic service. Well done.
8 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Gordon is the best
Gordon was so nice helping us today AND last Sunday. Let us take all the time of the world in choosing and helped us so much in measuring the sofas. Even took them apart to show us how it could get into the flat. One of the best if not the best salespersons I’ve ever met.
8 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Large range of sofas
Large range of sofas, in all sizes and colours.
We could browse without being harassed by sales assistants. Ordering was easy, with everything explained well. Thank you Umut :)
7 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Brilliant sales assistant
I had a great experience with sofology ads the sales assistant was fantastic he was very helpful and answered all of my questions which made me feel confident with my purchase
2 september 2025
Antwoord van Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great service at Croydon Purley Way branch
Our advisor Amen was amazing and made the whole process very smooth. Thank you Amen!
7 september 2025
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.