The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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Lees wat reviewers zeggen
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Toon meer
Bedrijf heeft geantwoord
Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... Toon meer
Bedrijf heeft geantwoord
From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit A, 226 Purley Way, CR0 4XG, Croydon, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
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Amen provided excellent service
Amen provided excellent service, made our experience a 5 star one
30 oktober 2025
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Service with a smile
When I walked into the store, I was greeted with a smile straight away!
I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.
This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection
28 oktober 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had the best customer service
We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.
11 oktober 2025
Antwoord van Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Croydon
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Antwoord van Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from Utur / super happy with purchase
Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!
19 oktober 2025
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Her patience was more than exceptional…
Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen
18 oktober 2025
Antwoord van Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A must visit showroom
Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.
17 oktober 2025
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
It was a great experience with the…
It was a great experience with the staff who served us.
10 oktober 2025
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Excellent service from Amen.
Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.
16 oktober 2025
Antwoord van Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful sale person
The sale man was very helpful and patient He explain very clearly all the options available for my purchase.
12 oktober 2025
Antwoord van Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience at Sofology Croydon
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear and helpful info. Everyone was super friendly and welcoming — they were also amazing with our 2-year-old daughter. Couldn’t have asked for better service! Sofa ordered and waiting for delivery :)
14 oktober 2025
Antwoord van Sofology - Croydon
Thank you for sharing your experience :-)
5 star in-store experience
As I've only just placed my order for a 3 piece suite, I'm basing my 5 star review on the in-store experience, in particular the assistance provided by Wioleta Kicka, who was absolutely fantastic in helping my wife and I through the whole process, from understanding the product itself (e.g. materials, different seating cushion types, colour palette, etc) and the aftercare services provided by Sofology. There was no hard sell just a real desire on the part of Wioleta to ensure that we as customers were provided with all the information we needed to make an informed decision on our next sofa purchase.
11 oktober 2025
Antwoord van Sofology - Croydon
Thank you for your wonderful review!
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