Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Lees wat reviewers zeggen
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Toon meer
Bedrijf heeft geantwoord
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Toon meer
Bedrijf heeft geantwoord
Dan at Sofology was really helpful when I was choosing my sofa. She took the time to explain the different functions, the size and proportions, and what might work best for my space. She was ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
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Fantastic experience and so helpful in…
Fantastic experience and so helpful in store when choosing my new sofas
Would highly recommend Sofology!
3 april 2026
Antwoord van Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Antwoord van Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service from staff…
Excellent customer service from staff at Gateshead branch.
2 april 2026
Antwoord van Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great shop
Staff were amazing very helpful and explained every thing clear , very professional.
2 april 2026
Antwoord van Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service
Danielle served us and was very knowledgeable and helpful when I asked questions. There was no pressure to buy that day and she is the reason we came back same day to the store and purchased our sofa.
28 maart 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Dan at Sofology was really helpful when…
Dan at Sofology was really helpful when I was choosing my sofa. She took the time to explain the different functions, the size and proportions, and what might work best for my space.
She was very patient throughout and also gave some helpful advice on how to look after the sofa and what after-sales support is available.
I decided to buy using the finance option and Dan clearly explained the instalment plan and the application process, which made everything very easy.
Overall it was a really smooth experience and great service. Looking forward to receiving my new sofa!
1 april 2026
Antwoord van Sofology - Gateshead
Thank you for this amazing review :-)
Great service
Fantastic support and salesmanship. Everything was quick and easy, catered for everything we asked and had a new sofa ordered within 20 minutes.
28 maart 2026
Antwoord van Sofology - Gateshead
Thank you for sharing Jack.
Danielle was super helpful
Danielle was super helpful, knowledgeable and there was no pushy sales. Just great customer service
28 maart 2026
Antwoord van Sofology - Gateshead
Thank you for awarding us 5 stars!
The Good Service whole experience from beginning to…
The whole experience from beginning to end was quick, informative and pleasant with no pressure at all
28 maart 2026
Antwoord van Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great experience
We recently purchased a sofa from Sofology and had a really positive experience from start to finish. Danielle looked after us in store and was fantastic throughout the whole process. She was very personable and friendly, which made the experience relaxed and enjoyable.
Danielle was incredibly patient while we took our time looking at the different options and fabrics. She answered all of our questions clearly and gave helpful advice without ever being pushy or making us feel rushed into a decision. It felt like she genuinely wanted us to find the right sofa for our home rather than just make a sale.
Her great service really stood out and made the whole experience much easier and more enjoyable. We’re very happy with our purchase and would definitely recommend Sofology, especially if you’re lucky enough to be helped by Danielle.
29 maart 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
A very welcoming store very friendly…
A very welcoming store very friendly and helpful when we chose the sofa Hazel went through everything with us and made the buying process very easy
25 maart 2026
Antwoord van Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Gateshead
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service very friendly
Great service very friendly. Served by Emma who helped us pick our perfect sofa
26 maart 2026
Antwoord van Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Absolutely love my new sofa
28 november 2025
Antwoord van Sofology - Gateshead
Hi there, thank you so much for your review, we're so pleased to hear this!
Emma the Sofa Guru
Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.
24 maart 2026
Antwoord van Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊
Danielle is the most down to earth…
Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni
24 maart 2026
Antwoord van Sofology - Gateshead
Thank you for awarding us 5 stars Mr Muldoon!
Amazing service
Amazing service, top quality products,wouldn't go anywhere else for sofas.
8 maart 2026
Antwoord van Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Antwoord van Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent experience
Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind
21 maart 2026
Antwoord van Sofology - Gateshead
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
First Class Customer Service from Andy.
First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.
23 maart 2026
Antwoord van Sofology - Gateshead
Hi there, thank you for your review. Another great review for Andy, we will make sure to pass this on! Have a nice day.
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