Sofology - Hull Reviews 2.435

Totally wrong delivery address even though we spent a week or more trying to rectify it by phone calls and emails . It got to the actual day of delivery when we made 3 more phone calls and was told by an incompetent person that we would not receive the sofa. We had disposed of our old one . Very stressful and angry. Will never deal with these people again.

Steve, was very helpful and not at all pushy with additional items such as care cover etc. The whole process was very straightforward. Thanks.

helpful and answered any questions i had. No pressure to buy or to add any extras.

Very helpful and explained everything clearly

Natalja was very freindly and helpful and explained everthing thoroughly. She gave us options to consider and helped us in finalising our choices.

Very pleased with the instore purchasing of this sofa.

Garry was a great man. He is very knowledgeable and give honest advice..

We were welcomed to the store but then left alone to browse. When we asked for help the young man that helped us was polite and very helpful.

Had a great experience in store ,the assistant Georgia was very helpful . And explained everything in great detail.

The lady that served me was very friendly, not pushy and went above and beyond really, lovely and great service, I think her name was Holly from the Hull store

Friendly and helpful with no pressure.

We visited a few sofa stores today, but we return to the hull one as we picked the sofa we liked but also the service was spot on, Holly helped us they were not pushy just the right amount of helpful, the gentleman who also made a banging cuppa was great sorry didn't get his name

Gary at the Hull store was super helpful, polite, professional and very patient when I was undecided between 2 sofas. I never felt rushed in finally making my decision, he is a credit to the store, thank you so much Gary, will definitely recommend 👍🏻

Every time we come we get left alone, which is what we need when looking for a sofa with two young kids. Steve was great! No pressure no hassle! Smooth service.

I was treated really well and holly went out of her way to make the experience easy and was very professional as well as human

Gary was incredibly helpful with our order. Very knowledgeable and approachable, we are really glad we went into the Hull store to order it.

Very friendly and competent assistant (Natalia). Easy process to complete purchase.

The lady that dealt with our purchase was so helpful and had lots of knowledge. Sale from start to finish very professional 😊

We were really impressed by the service received by the team at Sofology Hull. The approach was informative yet informal which allowed us to purchase our new furniture without any pressure. When we had made our choice the help and guidance was supportive and welcome, even moving furniture around to help make our final decision! Thankyou to Simon for making the ordering process smooth, easy and enjoyable! Thankyou!

The lady that served us was amazing (at hull I can’t remember her name but she had a little boy) and gave us options rather than just saying we can’t do that. She made she we was aware of everything size, the way it would look etc. She also was able to fit it to our budget by giving us different financial options. She as really understanding with our little one too! Thank you for your help!