Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in te... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
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Lees wat reviewers zeggen
We had a very pleasant experience today. Gary was very helpful and patient and nothing was too much trouble. To the point of rearranging the showroom with bits of furniture for me to see if mixing and... Toon meer
Bedrijf heeft geantwoord
We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purch... Toon meer
Bedrijf heeft geantwoord
Really friendly staff so good we bought a sofa and chair.would recommend to friends staff was so helpful not over powering and know what they were talking about
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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New sofa
Gary the salesman who helped us choose the right sofa for fitting into our house.
27 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Charlotte was amazing with helping us…
Charlotte was amazing with helping us find our perfect sofa. Made us feel at ease and made the experience a lot easier.
25 oktober 2025
Antwoord van Sofology - Hull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Charlotte was fab…she made our…
Charlotte was fab…she made our experience feel very stress free
24 oktober 2025
Antwoord van Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service, very helpful.
Would highly recommend
20 oktober 2025
Antwoord van Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Georgio Sofa
Charlotte made us welcome and at ease and explained all the different aspects of the sofa we were looking at. She also made sure we were happy with what we ordered and explained if we had any issues when we left the store to get back in touch and she would sort it out.
23 oktober 2025
Antwoord van Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The lady was great and help us choose…
The lady was great and help us choose what we needed great service thank u
19 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
There was no pressure while looking…
There was no pressure while looking around. Gary the sales rep was knowledgeable about the products and gave good advice.
22 oktober 2025
Antwoord van Sofology - Hull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Ex demo stock clearance
Came into Sofology on Monday evening with my partner, was met by Gary the salesman got some great advice and guidance from Gary. came away with not only the sofa but got the footstool and swivel chair to match as well. left very happy with the service provided by Gary.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Sofology - Hull
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Perfect from start to finish ⭐️⭐️⭐️⭐️⭐️
18 oktober 2025
Antwoord van Sofology - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
On entering the store
On entering the store, no pressure from anyone, and when I wanted to know something I was helped by James, who answered all my questions, and was very efficient. A pleasure to deal with. Thank you.
17 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwoord van Sofology - Hull
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Great service
Great service, great price, no pressure, and nothing too much for Natalia who served me.
14 oktober 2025
Antwoord van Sofology - Hull
Thank you for your wonderful review!
Great service @ Hull
Knowledgeable and friendly saleperson -Charlotte @ Hull - Not pushy or overbearing, informative and polite.
Easy transaction from walking in to leaving.
12 oktober 2025
Antwoord van Sofology - Hull
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Sofology Hull
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to our team. We strive to provide the best service possible, and your feedback is invaluable in helping us achieve that goal.
I made a mess of my order and it was no…
I made a mess of my order and it was no hassle for Steve to sort even on his day off to give me peace of mind and changed the order to suit.
Great service
13 oktober 2025
Antwoord van Sofology - Hull
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Steve was able to assist you
We truly appreciate your kind words and the 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
We were seen to by a salesman who made…
We were seen to by a salesman who made the purchase a good experience.
12 oktober 2025
Antwoord van Sofology - Hull
Hi, thank you so much for your 5* review. We're really glad that you had a great experience at Sofology.
a great sofa wasn’t pressured
Picked a great sofa wasn’t pressured
Saw Gary and Charlotte and said hello to Steve
All very friendly and helpful
8 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Happy experience
Non pushy salesman Simon
Knowledgeable and patient.
Happy experience so far .
11 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice of sofas
Left to browse for a good amount of time, which is good, sometimes sales staff jump on you as soon as you walk in.
Very polite and approachable team.
Great selection and plenty to choose from.
10 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff both Holly and Simon were so…
The staff both Holly and Simon were so knowledgeable
10 oktober 2025
Antwoord van Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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