Sofology - Kirkcaldy Reviews 

2.585
•
TrustScore 5 uit 5

4,9

Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Toon meer

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Beoordeeld met 5 van de 5 sterren

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Toon meer

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Beoordeeld met 3 van de 5 sterren

The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. ook in
  3. Meubelaccessoires
  4. Meubelwinkel
  5. Stofferingszaak
  6. Woonkamermeubilairwinkel
  7. Woonwinkel

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.585)

16.191 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Sofology Kirkcaldy

Alison was so helpful at your Kirkcaldy store! She was knowledgable, patient and personable!

21 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Alison, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, easy to talk to and made the whole sale go through with ease

24 maart 2026
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Antwoord van Sofology - Kirkcaldy

Thank you for awarding us 5 stars Alan!

Beoordeeld met 5 van de 5 sterren

Great service

Great customer service, sales person full of knowledge and listened to our needs. Nice selection of suites at really competitive prices. Would highly recommend. Our second purchase in 3 years as an add on to our current suite.

22 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Blair was absolutely amazing in helping…

Blair was absolutely amazing in helping me and my partner purchase our first sofa. As it was all completely new to us, we were a bit unsure going in, but he made the entire experience feel so comfortable and easy from start to finish.

He took the time to really understand what we were looking for, answered all our questions with patience, and guided us without ever making us feel pressured. His knowledge and friendly approach made a huge difference and turned what could have been a stressful decision into something genuinely enjoyable.

We couldn’t be happier with the service we received and would massively recommend Blair to anyone looking for help.

21 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Blair. Thank you for taking the time to leave a review 😊

Beoordeeld met 5 van de 5 sterren

No pressure from the salesman

No pressure from the salesman to complete the purchase. Patient and helpful, giving good advice, while listening to our requirements. Would recommend!

16 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Very helpful in the kirkcaldy store…

Very helpful in the kirkcaldy store helped with all the options I needed

2 februari 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

BENZ SOFA RANGE

Alison sold me my sofa today. She was lovely and very knowledgeable. I can’t wait to see the sofas in my living room!

14 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!

Beoordeeld met 5 van de 5 sterren

Great experience with Lawrence at…

Great experience with Lawrence at sofology in kirkcaldy, got exactly what we wanted and took no rush :)

14 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Lawrence, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

The young girl who served us was very…

The young girl who served us was very professional and nice. She helped us with our choices and understood what we wanted.

11 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

My shopping experience with sofology…

We were left for a short while to look around, which I like. Hate being pounced on as soon as you walk in the door. Once we looked around and found something I tried and liked we were shown other recliners similar to what I was looking for. Eventually decided on my original choice as it was extremely comfortable , the salesman took us through all the paperwork also extras we could have eg extended warranty. Very pleasant and very helpful. Decided to buy two chairs.

11 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Great service.

Great service.

14 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

Was a nice woman that helped us a few…

Was a nice woman that helped us a few times with my daughters purchase so nice .

22 februari 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Had to make changes to our order

Had to make changes to our order. Dealt with in a quick and easy way.

12 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

Great in store advice

The showroom in Kirkcaldy is amazing but so much choice can be daunting, Fortunately we had Daniela's expert guidance and advice during our visit, which helped us choose the right sofa for us. Would highly recommend.

1 maart 2026
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Antwoord van Sofology - Kirkcaldy

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Lawrence was knowledgeable

Lawrence served us and was knowledgeable about the products, allowed us to take our time selecting the right fabric choice and colour, he also talked us through the additional insurance and benefits, he even made me coffee.

7 maart 2026
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Antwoord van Sofology - Kirkcaldy

Thank you for visiting Charlie!

Beoordeeld met 5 van de 5 sterren

Great service at Kirkcaldy store.

Great service at Kirkcaldy store.
Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping)
After the first explaining what I was looking for lovely female sales person made me a coffee and encouraged me to sit as long as I wanted to get feel for settee.
This relaxed non pressured approach definitely sealed the deal and allowed me the much needed time (and space) to commit to purchase. Something other stores could learn from.

26 februari 2026
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Antwoord van Sofology - Kirkcaldy

Thank you for sharing your experience! 😊 We’re so pleased to hear our team at Kirkcaldy gave you a relaxed, pressure-free environment to browse and make your decision. It’s great to know that approach helped you feel confident in your purchase, enjoy your new sofa! 🛋️✨

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