Sofology - Kirkcaldy Reviews 

Daniela, expertise was exceptional in helping us choose the best sofa for our home. Highly recommend Sofology.

It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.

The sales assistant was amazing with my Mum who bought a sofa.

Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.

Lawrence was very helpful and answered all my questions. He was polite and professional

Shirley the sales person was very knowledgeable about the product that we purchased. She was very patient and let us look round the store. She was also helpful when filling in the online stuff. Very chatty and friendly.

Blair was very helpful.
Talked us through all the options that were available.
Also explained it great detail the options for delivery. This is the 2nd time we have purchased from you and will definitely be back in the future.

Excellent service from the sales person Blair

Janice was lovely and really explained everything to us.
We were at the Kirkcaldy branch so.if you go in ask for Janice.

Nice shop
Good range
Informed staff
Helpful and did not push us

Blair the sales representative could not have been more accommodating, friendly or helpful. As a heavily pregnant woman shopping with a child in what they class as a “boring chair shop” was a nightmare until I came into sofology with Blair. He recognised the stress I was under and was so engaging with my child and me to make our experience memorable, from gifting a balloon to my little boy to making me a cup of tea I was so thankful. His knowledge on products was astounding and he really helped me find my dream armchair with everything I needed and didn’t need. I never felt like a burden or rushed/pressured for a sale, he genuinely wanted to make my experience as easy as possible. Even tho I left having spent more than I budgeted for I was very happy with my experience. Could not recommend enough.

Great customer service in the Kirkcaldy store. All questions answered and easy to browse without feeling overwhelmed. We were unexpectedly on the hunt for a new couch and happy with the service in store. Waiting for delivery which we hope will be sooner.

Very helpful advice on material and insurance cover in a relaxed informal environment.

In store experience was calm, pressure free and plenty time to look at options, talk them over, we had Alison helping us at Kdy store who was a pleasure to communicate and work with to get our sofa ordered.

Excellent service, Steven was great to deal with and very helpful.

This was my first from new sofa purchase and the whole experience was amazing. Shirley was a huge help in helping me decide on the colour of the sofa and super helpful when I made a last minute change to a different colour. The process was quick and seamless, customer service was top level. Excited for my new sofa to arrive in March!

Blair was very helpful and guided us through the transaction very efficiently.
Lovely clean and bright store

I recieve first class service from the staff member . She was very helpful and guided me through the process, making sure I had all the emails and information I required. The sale was not hurried and took her time to explain what I needed to know

Your advisor Steven was very well informed but not pushy.

Really nice shop and the online process was so simple to do and help me out with what I was looking for