My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience. A mistake was made with our order which was quickly rectified when I phoned the store. Everything was explained clearly during the ordering process.
Bedrijf heeft geantwoord
Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Toon meer
Bedrijf heeft geantwoord
No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful guidance and lots of options
Helpful guidance and lots of options. Would recommend.
4 januari 2026
Antwoord van Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great to deal with and no pressure.
4 januari 2026
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely lady Jess that helped me gave…
Lovely lady Jess that helped me gave all information I needed
4 januari 2026
Antwoord van Sofology - Leeds
Thank you for sharing your experience.
Jess,is fab,
3 januari 2026
Antwoord van Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Sadjid was very very helpful and…
Sadjid was very very helpful and honest. Thank you again
3 januari 2026
Antwoord van Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great selection of sofas and fabrics
Great selection of sofas and fabrics. Helpful advice, friendly staff. No pressure and quite relaxed. Would recommend.
31 december 2025
Antwoord van Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
10/10 Sofology Leeds Birstall
Great Experience From Staff Member Jess At Birstall Junction 27 Sofology.
After being treated poorly from a different sofa company which I won't name on here Jess has been fantastic.
We finally found a sofa in Sofology which exceeded our expectations as we didn't think we would find one which competes with our faulty sofa from the company which I won't name.
Jess went through everything in high detail ensuring we got the sofa in the correct configuration suitable for our living area.
After around 24 hours of picking a certain colour we realised that it was going to be dark and wanted to switch back to the original colour they have on display.
One quick phone call to Jess and the order was ammended back to the original charcoal colour instead of the anthracite grey.
10/10 service so far. I will leave another review in around 11-12 weeks when the sofa has been delivered.
2 januari 2026
Antwoord van Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience in store today
Great experience in store today, we decided on our sofa & chair with the help of Ade! He made the decision so easy for us & explained all of our options.
Really recommend Ade & wouldn’t hesitate to buy a sofa from here in future. Thank you!
2 januari 2026
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jess was a great customer advisor
Jess was a great customer advisor. Very friend professional as well as great product knowledge
2 januari 2026
Antwoord van Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Easy Peasy
Easy and no pressure sales process that was explained well by the lovely sales guy.
28 december 2025
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service from Saj
31 december 2025
Antwoord van Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Antwoord van Sofology - Leeds
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Good place to get a sofa
Ade who I dealt with was really good and explained everything in detail.
26 december 2025
Antwoord van Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
The person we dealt with was very…
The person we dealt with was very helpful and bought just what we wanted
1 januari 2026
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A very relaxed style for a sofa sales…
A very relaxed style for a sofa sales shop. Would highly recommend if you are looking for a new sofa.
Staff are no pressure sales and just leave you to browse unlike some other shops!
Keep up the good work,
Special thanks to Mervin for all his help.
1 januari 2026
Antwoord van Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great service and deal
Halima was our guide and provided us with great insight into the differences between various options. We secured a great boxing day deal, saving over £2k on our preferred option. Brilliant service and looking forward to the sofa arriving.
29 december 2025
Antwoord van Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Visited this shop twice
Visited this shop twice, the sales staff their on hand but best thing is they do not bother you , they leave you to look around.
my second visit I did purchase a sofa and sales man was helpful and not pushy at all which I like , iv not received my sofa as yet as I wanted late delivery, I would definitely recommend to other customers to come visit here .
28 december 2025
Antwoord van Sofology - Leeds
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.