I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Walked out with a purchase so they certainly done well! Both colleagues we spoke to over the 2 trips, were super helpful and not pushy. I hate doing large purchases like this online and prefer... Toon meer
Bedrijf heeft geantwoord
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!
Bedrijf heeft geantwoord
We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed. Service at MK bran... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Informative staff
Informative staff
No pressure selling which was a wonderful surprise.
Clear and unambiguous details
21 maart 2026
Antwoord van Sofology - Milton Keynes
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very excellent warm welcome and…
Very excellent warm welcome and explanation is very trust
20 maart 2026
Antwoord van Sofology - Milton Keynes
What an amazing review, thank you so much for taking the time to write this 😊
Matthew was very helpful.
Matthew was very helpful.
Had lots of choices of sofas to pick from.
19 maart 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.
Amazing service
We had Hema help us today in the Milton Keynes shop.
She really listened to our needs and took us to all the relevant sofas finding us the perfect one. She was so knowledgeable and made us feel at ease.
We are so grateful to have Hema help us with this big-ticket item.
14 maart 2026
Antwoord van Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Amazing Staff
I am a very fussy person in the look of a sofa and comfort. The sales lady at Milton Keynes was very helpful understanding and most importantly very patient!
11 maart 2026
Antwoord van Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great choice, great quality, no pressure selling, knowledgeable staff
We especially appreciated the unobtrusive sales approach. Left to make our minds up and then very thorough and knowledgeable sales person when we needed it. Very smooth process once we’d decided to buy.
13 maart 2026
Antwoord van Sofology - Milton Keynes
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great Experience
Great Staff, not pushy but very very helpful. Excellent furniture good prices.
2 januari 2026
Antwoord van Sofology - Milton Keynes
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Linda was so attentive to our needs
Linda was so attentive to our needs. She approached us politely and offered her support. We browsed the sofas again on our second visit, and she re-approached us to offer us more support.
She helped us with advising on taking swatches to the light window as the colour can differ.
She sat down with us and went through the order on her tablet explaining our options around the “not before” date as our delivery date is up in the air.
Linda’s experience and knowledge at sofology is next to none! She’s fab and we proceeded with our order just because of her!
8 maart 2026
Antwoord van Sofology - Milton Keynes
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Linda. Thank you for taking the time to leave a review 😊
Linda was great
Linda was great, very friendly and informative. Can’t wait to take delivery of our new sofa.
7 maart 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Linda, we will make sure to pass this on! Have a nice day.
Fantastic service
Fantastic service, a relaxed and informative experience. I spent over an hour testing out sofas without any pressure to buy which ironically gave me the space to review, test, and discuss with my partner what we wanted.
We were supported extremely well by Kiran who even kept the store open after closing to discuss with me add-ons and advice for keeping our new sofa clean and well-treated once it arrives.
I simplify cannot express just how pleased I am with our visit! I will recommend Sofology as the first and only destination for sofa shopping to all our friends and family in the future.
Thank you so much.
7 maart 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Professionalism from staff
Professionalism from staff, helpful and friendly, store was very cozy warm and welcoming. I choose the right items with a good advice.
4 maart 2026
Antwoord van Sofology - Milton Keynes
Thank you for this great review!
The member of staff was super helpful…
The member of staff was super helpful and pleasant.
7 maart 2026
Antwoord van Sofology - Milton Keynes
Thank you for awarding us 5 stars!
Matthew- Milton Keynes Branch
Matthew- Milton Keynes Branch
I spoke with Matthew in your Milton Keynes branch and he was wonderful. He was so helpful, even helped me decide which sofa to go with as I had 2 in mind.
Also very polite and informative.
28 februari 2026
Antwoord van Sofology - Milton Keynes
Thank you for this great review Sarah!
Met Linda who was very nice and not at…
Met Linda who was very nice and not at all pushy and decided to order outlets new sofas
1 maart 2026
Antwoord van Sofology - Milton Keynes
Thank you for awarding us 5 stars :-)
Great selection
Great selection, fair price but best of all - Mathew was extremely helpful and patient
1 maart 2026
Antwoord van Sofology - Milton Keynes
Thank you for awarding us 5 stars Stuart
Very good
Sales person was really good in changing layout to suit room & what we needed.
28 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Malik was amazing
Malik was amazing, sat down with us went through every detail we needed to know and more even told us we could have brought the dog as they are a dog friendly store. Such a great experience for us both, wasn’t pushy at all. Can’t wait to get out sofas
28 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful not to pushy felt…
Very helpful not to pushy felt comfortable explained all that I needed to know hopefully the delivery and the goods will be as well as
28 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
The sales person was very helpful with…
The sales person was very helpful with choosing the sofa we wanted. I given 4 stars as the delivery is a 3 month wait
16 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your lovely comments about our sales team - we’ll be sure to pass that on. We completely understand that a three-month wait can feel like a long time. All of our sofas are made to order, which means each piece is handcrafted specifically for you. This allows you to choose the exact style, fabric and finish you want, but it can mean a longer lead time. We really appreciate your patience and your 4-star review, it means a lot!
Antwoord van Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lynn. Have a great day 😊
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.