I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Walked out with a purchase so they certainly done well! Both colleagues we spoke to over the 2 trips, were super helpful and not pushy. I hate doing large purchases like this online and prefer... Toon meer
Bedrijf heeft geantwoord
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!
Bedrijf heeft geantwoord
We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed. Service at MK bran... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, Verenigd Koninkrijk
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
An easy purchase process ,no sales pressure
A very clear description of the product by Robin .
Absolutely no sales pressure
An easy purchase process.
Confidence in Sofology
26 februari 2026
Antwoord van Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great
We visited Sofology 3 days in a row to place the order. Mathew was great, he helped us to choose the sofa we wanted. He was very friendly and very helpful. He also did the room designs with a few selected designs which helped us make the decision.
25 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Mathew, we will make sure to pass this on! Have a nice day.
Great service so far.
The sales person Ray was very knowledgeable especially regarding looking after leather, he didn't rush us or push us into anything which we appreciated. Ray answered all our questions.
15 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Ray, we will make sure to pass this on! Have a nice day.
Helpful polite staff
Mathew was really helpful and knowledgeable …. And patient with my decision making.
21 februari 2026
Antwoord van Sofology - Milton Keynes
Thank you for awrding us 5 stars :-)
We had a fantastic experience…
We had a fantastic experience purchasing our new sofa from Sofology and can't recommend them enough.
Our sales assistant, Hema, was incredibly welcoming and made us feel relaxed from the moment we walked in. She explained all the details about the sofas exceptionally well and was very helpful in answering all of our questions. Her excellent service gave us the confidence we needed to make our purchase.
22 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Hema and that you would recommend us! Have a great day 😊
Great experience
Really good experience with Matthew as the guide, provided lots of suggestions and demonstrated great knowledge. Very patient and polite, taking us through lots of options and getting us to the right choice.
23 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.
Mathew looked after us and he was…
Mathew looked after us and he was excellent, very patient and knowledgeable about the products on display. Looking forward to the sofas arriving!
22 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mathew. Have a great day 😊
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Hema, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We found all the staff very lovely
We found all the staff very lovely. Linda was very knowledgeable and helpful. The whole experience was positive from start to finish.
21 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really helpful salesman
Really helpful salesman but not in the least bit pushy. Very informative and knew exactly what he was talking about
14 februari 2026
Antwoord van Sofology - Milton Keynes
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
nice relaxed and friendly service
Spent some good relaxed time choosing the sofas and had a nice friendly sales person who explained various options without "over-selling". Nice cup of tea as well!
14 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great experience made better by Ray
Great experience made better by Ray. After finding the La-z-boy sofa's in Sofology we had our heart set on one, they were just so much more comfortable than any other sofa we sat on. Unfortunately the sofa we wanted didn't come in the configuration we wanted but Ray helped us find another option and after spending a lot of time sitting in every position we could think of we finally purchased. The team at Sofology were really patient with us and helpful at every step of the way.
14 februari 2026
Antwoord van Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very professional customer service when…
Very professional customer service when we were choosing our sofa.
4 januari 2026
Antwoord van Sofology - Milton Keynes
Thank you for choosing Sofology Mrs Tighe
Kieran was exceptionally knowledgeable…
Kieran was exceptionally knowledgeable and patient with my wife and I during a purchase. We were thoroughly satisfied by his excellent customer service!
12 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Kieran, we will make sure to pass this on! Have a nice day.
Excellent service
Linda greeted us as we entered the showroom and asked whether there was anything she could help us with. We explained what we looking for and from that moment she could not have been more helpful and courteous. We purchased the sofa bed and Linda was both patient and informative as she assisted us through the process.
12 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Linda. Have a great day 😊
My problem was I didn’t want to wait 14…
My problem was I didn’t want to wait 14 weeks for delivery !!I loved the Monroe chair Kiran found me a cancellation Yipee I hope to have my chair within in two weeks Have already changed my colour scheme
Thank you Kiran and Sofology
10 februari 2026
Antwoord van Sofology - Milton Keynes
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Malik was very informative and made the…
Malik was very informative and made the process smooth and easy!
7 februari 2026
Antwoord van Sofology - Milton Keynes
Hi there, thank you for your review. Another great review for Malik, we will make sure to pass this on! Have a nice day.
Linda was so helpful
Linda was so helpful! Her knowledge and professionalism was impressive!
Thank you.
7 februari 2026
Antwoord van Sofology - Milton Keynes
Thank you for choosing Sofology!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.