Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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Lees wat reviewers zeggen
Evie didn’t just help me find a sofa — she completely turned the whole experience around. I went in feeling overwhelmed, unsure of what I even wanted, but she just got it. The way she listened,... Toon meer
Bedrijf heeft geantwoord
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... Toon meer
Bedrijf heeft geantwoord
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
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Best customer service you’ll ever get…
Best customer service you’ll ever get from start to finish
27 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great Experience
Really good experience. Very knowledgeable and professional sales service.
30 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Made to feel a valued customer
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !
30 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Antwoord van Sofology - Nottingham
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Chris
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!
30 december 2025
Antwoord van Sofology - Nottingham
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice and no pressure from staff.
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.
29 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us.
Antwoord van Sofology - Nottingham
Hi there, thank you for the 5 star review!
Excellent customer service!
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!
28 december 2025
Antwoord van Sofology - Nottingham
Hello, thank you so much for your review. We are so happy to hear this!
Fab experience
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.
28 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Antwoord van Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us
Great customer service from the sales…
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne
27 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic swift service a very warm and…
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽
21 december 2025
Antwoord van Sofology - Nottingham
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Chris was brilliant
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you
20 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amazing staff and variety of products
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.
10 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service
21 september 2025
Antwoord van Sofology - Nottingham
Hi Emma, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Patience pays
Having made several visits before putting in our order, we’ve always found the team members friendly, helpful, informative and relaxed, never being pushy.
9 december 2025
Antwoord van Sofology - Nottingham
Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that you had such a positive experience. If there’s anything more we can help with, just let us know, we’re always here to support you.
Very helpful
Very helpful. We dealt with a gentleman called Chris who told us everything we needed to know. Very polite and knowledgeable.
8 december 2025
Antwoord van Sofology - Nottingham
Good afternoon Mandy, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I decided to change the colour of my…
I decided to change the colour of my sofa and chair phoned up and assistant was very helpful and did it straight away
4 december 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
All good… helpful and friendly staff.
All good… helpful and friendly staff.. sound advice.. hopefully the product (an occasional chair) proves to be what we’re hoping for.
3 december 2025
Antwoord van Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The product was great the staff are…
The product was great the staff are good and the price is reasonable
6 december 2025
Antwoord van Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
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