The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Lees wat reviewers zeggen
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Toon meer
Bedrijf heeft geantwoord
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
Bedrijf heeft geantwoord
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Verenigd Koninkrijk
- 0344 863 9038
4,8
Uitstekend
2K reviews
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Helpful informative staff
tasnim was an excellent sales assistant. Took time to explain all buying options and product features. No hesitation in recommending product or staff member
3 augustus 2026
Antwoord van Sofology - Orpington
Hi there, thank you for your review. Another great review for Tasnim, we will make sure to pass this on! Have a nice day.
Delivery of 2 armchairs today
Delivery of 2 armchairs today. Was phoned by delivery team providing an ETA which was fulfilled. Both Dan and Nick provided an excellent service constructing the chairs and fully explaining the various functions. Took everything away leaving the place neat and tidy and the new chairs looking great in my lounge. Overall I am delighted.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Sofology - Orpington
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Good products and friendly staff
The quality of Sofa are very good. The variety is similar to other stores. Prices are better. Finance options are better. I already knew what I wanted to purchase after a lot of research.
The staff are friendly and polite and not on your face (like other stores). We were served by Kerry, she was helpful in final decision-making and placing the order.
11 juli 2026
Antwoord van Sofology - Orpington
Thank you for taking the time to share your experience Aftab.
Very intelligent
Very intelligent, very nice customer service and she all so speaks different languages
Very good
9 juli 2026
Antwoord van Sofology - Orpington
Thanks for this fabulous review. We appreciate you sharing it with others!
Was a very pleasant experience.staff…
Was a very pleasant experience.staff were on hand to answer questions but weren’t in your face
4 juli 2026
Antwoord van Sofology - Orpington
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Your sales colleague was fantastic
4 juli 2026
Antwoord van Sofology - Orpington
Thank you for awarding us 5 stars Caroline!
Toyanne was incredibly helpful and…
Toyanne was incredibly helpful and knowledgeable. Patience of a saint!
25 juni 2026
Antwoord van Sofology - Orpington
Hi there, thank you for your review. Another great review for Toyanne, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We were met and warmly greeted by a…
We were met and warmly greeted by a lady who took us round and helped us make our choice and her name is Kerry. She’s just too good.
20 juni 2026
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kerry. Have a great day 😊
Antwoord van Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Orpington Sofology - Great Staff
Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.
2 juni 2026
Antwoord van Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sleek Sofa
Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficient and helpful. The only thing that bothered us was having to pay for the sofa delivery, after spending so much money on the sofas the delivery should’ve been included.
25 mei 2026
Antwoord van Sofology - Orpington
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
The sales advisor was very…
The sales advisor was very knowledgeable helped us choose the right Color sofa in Regency and cricket. Overall happy with the service.
5 mei 2026
Antwoord van Sofology - Orpington
Thanks for this fabulous review. We appreciate you sharing it with others!
We purchased 2 beautiful Sofas
We purchased 2 beautiful Sofas. Was talked into having plastic sliders at £20 a settee. They were totally useless and came straight off. Also they put on £200
insurance which I did t ask for. . Just watch out for hidden extras. The settees were beautiful I dud eventually get my money back for insurance and sliders. But if you don’t ask you don’t get
23 januari 2026
Antwoord van Sofology - Orpington
Thank you for your feedback - we're pleased to hear you were happy with the sofas themselves. We're also glad we were able to resolve your concerns and that the items you weren’t happy with were cancelled and refunded for you. We always aim to be transparent with any optional add-ons, and I’m sorry if this wasn’t clear at the time of purchase. We really appreciate you taking the time to share your experience.
The sales lady was very helpful and…
The sales lady was very helpful and very pleasant to deal with. She made the sale pleasurable and was not pushy.
11 mei 2026
Antwoord van Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Orpington
Thank your for sharing Jessica :-)
Excellent experience
Kerry the assistant that helped us with choosing our sofa was amazing!!! Honest and straight talking, which we liked, had a laugh as well. She didn't just have her sales head on, she really was honest on what we was looking and how to choose. All the staff was very friendly. And I thought the prices were very reasonable.
26 april 2026
Antwoord van Sofology - Orpington
Thank you for this great review :-)
Antwoord van Sofology - Orpington
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Brilliant staff who knew the product…
Brilliant staff who knew the product she was selling.
18 april 2026
Antwoord van Sofology - Orpington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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