Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
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Lees wat reviewers zeggen
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... Toon meer
Bedrijf heeft geantwoord
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... Toon meer
Bedrijf heeft geantwoord
We were looked after by Russ who welcomed us and even got us tea and biscuits 😀 He introduced himself, gave us direction and left us to roam checking in from time to time. Once we had decided what we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Jay and Amanda were very helpful…
Jay and Amanda were very helpful matching new sofa and footstool with colours and fabrics of previous sofa.
25 april 2026
Antwoord van Sofology - Preston
Hi there, thanks for your 5-star review, we really appreciate the feedback!
The staff were exellent.very helpful.
15 april 2026
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience purchasing our sofa
I have already submitted a positive review
However the experience was excellent from walking into the store to purchasing the staff were very knowledgeable and helpful with out pushing for a sale we felt we were in control of our own decisions and would highly recommend
15 april 2026
Antwoord van Sofology - Preston
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Lewis was amazing x very professional x…
Lewis was amazing x very professional x and no pressure buying x
6 april 2026
Antwoord van Sofology - Preston
Hi there, thank you for your review. Another great review for Lewis, we will make sure to pass this on! Have a nice day.
Really wished we had read these reviews…
Really wished we had read these reviews before going to Sofology, because we would have been saved the rotten after service, as we’d never have entered the store. What amazes me, is Sofology replies underneath each bad experience that they are sorry and to contact them. But they do nothing to solve the problems, which looking at the 1 stars is a gigantic issue. They also upsell, with several add ins which doubles the initial cost.
11 april 2026
Review zonder uitnodiging
Antwoord van Sofology - Preston
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your order details.
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Even though the sofa we wanted was sold the team went above and beyond to check if they had it available in another store for us
29 maart 2026
Antwoord van Sofology - Preston
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
EXCELLENT SERVICE
Attentive young man who was very knowledgeable . Very pleasant yo deal with on both occasions
25 maart 2026
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Visited the Preston Branch at Deepdale…
Visited the Preston Branch at Deepdale today and was helped by Mo. He was super helpful, really knowledgeable and very polite and friendly.
24 maart 2026
Review zonder uitnodiging
Antwoord van Sofology - Preston
Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.
Great shopping experience
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out well. We were at no time hassled or followed, as we have experienced in other furniture stores. When we asked for information Mo’s advice was clear and precise, we never felt under pressure to commit. Our whole experience was very pleasant thanks to him and our customer experience played a big part in us purchasing furniture on the day.
24 maart 2026
Review zonder uitnodiging
Antwoord van Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Amanda. Have a great day 😊
Luke made choosing a sofa a joy
Luke made choosing a sofa a joy. He was so helpful explaining which sofas could be easily be delivered without getting stuck in our 1920s hallway. He really took the stress out of it all. Looking forward to receiving our sofa soon.
18 maart 2026
Antwoord van Sofology - Preston
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
New sofa and chair We were left alonne to wonder round the…
We were left alone to wonder round the store to see what we liked. Once we found something , all the options and prices were explained to us by Amanda who was very helpful.
Thankyou, looking to our new sofa and chair being delivered
19 maart 2026
Antwoord van Sofology - Preston
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Really great engagement
Really great engagement, knowledgeable, no hard sell - personable and clear
14 maart 2026
Antwoord van Sofology - Preston
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Great from start to finish
Great from start to finish. Looking forward to delivery. Wish it could be a little sooner.
14 maart 2026
Antwoord van Sofology - Preston
Thanks for the lovely feedback! 😊 We’re just getting everything ready behind the scenes and will be in touch as soon as your delivery is ready to be scheduled. We promise it’ll be worth the wait!
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Happy customer!
Thoroughly enjoyed our experience with Sofology. There were so many lovely sofas to look at with such a great choice of fabrics and styles. Staff were attentive and not overbearing which made a lovely change! We are delighted with the sofas we have purchased - will just have to be patient now as it does take a good few weeks for it to be made and delivered to us. Thank you Sofology!
7 maart 2026
Antwoord van Sofology - Preston
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Antwoord van Sofology - Preston
Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.
Great service
Mo was very helpful and knowledgeable, no hard sell,explaining all our options
10 maart 2026
Antwoord van Sofology - Preston
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mo. Have a great day 😊
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