Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... Toon meer
Bedrijf heeft geantwoord
We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... Toon meer
Bedrijf heeft geantwoord
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
218 Bradford Road, Batley, WF17 6JL, Batley, Verenigd Koninkrijk
- 03444828282
4,8
Uitstekend
301 reviews
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Zak was really helpful all the way…
Zak was really helpful all the way through from selecting the right sofa to finalising over the phone.
31 december 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Super helpful staff and they couldn’t…
Super helpful staff and they couldn’t do enough even when I’d changed my mind on the sofa I was buying
28 december 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing Experience and customer service…
Amazing Experience and customer service from Zakaria
30 december 2025
Antwoord van Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Zak and Yameen were excellent in their…
Zak and Yameen were excellent in their customer service, very friendly and lot of knowledge they went above and beyond
We were very undesisive to buy a corner sofa or 2 and a 2 or a 3 seater we took measurements down to them to see which one would fit in our living room.
They came to our house after work to measure up what would fit to make sure we buy the right size sofa.
We went to a few sofa retail shops but the service we got from these 2 was at another level.
After that we decided if buy sofa then we will buy from these guys.
29 december 2025
Antwoord van Sofology - Redbrick Mill
Thank you for sharing your experience :-)
Thank you zak
Excellent customer service delivered bu
zak! He understood our vision and made it into a reality!
14 december 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for your review. Another great review for Zak, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service, good delivery time expected, can’t wait for them to arrive before Christmas!
7 december 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Harriet was really helpful
6 december 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 4-star review!😊
Poor experience
My item was supposed to be delivered a week ago. No help to date from the customer service team re follow ups. Am in the dark about the status of my item which was a big ticket item
31 oktober 2025
Antwoord van Sofology - Redbrick Mill
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
What a great experience from visiting…
What a great experience from visiting the store and browsing Zach was fantastic and very knowledgeable and helped me choose the correct piece to suit my home . I returned to store to order and dealt with a young man called Ash who processed my order he was so lovely from start to finish what a great team they are
20 november 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service and friendly
The staff were friendly and professional, they were also thorough and professional.
22 september 2025
Antwoord van Sofology - Redbrick Mill
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Harriet Booth was exceptional in…
Harriet Booth was exceptional in handling our enquiry and made the process so easy and dealt with us in a very gracious manner
4 november 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harriet. Have a great day 😊
Highly recommend
We struggled to decide on colours and exactly what we wanted. Ash was very patient and helpful, highly recommend!!
26 oktober 2025
Antwoord van Sofology - Redbrick Mill
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Guy who served me upstairs deserves…
Guy who served me upstairs deserves some credit good guy dealt with me well
8 oktober 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really helpful and friendly
Really helpful in store, nothing was too much trouble, Yamin was super helpful. I had to call back on the phone after I'd checked measurements and again really helpful & friendly. Very slick process.
5 oktober 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Harriet was lovely and very informative…
Harriet was lovely and very informative without being pushy
1 oktober 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic employees Maxine & Harriet at Redbrick Mill
Our experience was made great due to your showroom employees Maxine and Harriet who were exceptionally helpful. They have superb knowledge of all the products on sale which is a credit to them, along with being both friendly and delightful. They are an asset to Sofology at Redbrick Mill.
Kind regards and a big thank you from Sue and Brian (and Gyp!)
27 augustus 2025
Antwoord van Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Customer service was excellent,very…
Customer service was excellent,very friendly member of staff who was very knowledgeable about the item I wanted to purchase.I needed someone to guide me along to the choice I would make. So pleased she came to help me. Would highly recommend to anyone.
21 september 2025
Antwoord van Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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