Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Lees wat reviewers zeggen
well what can i say ,the customer care was brilliant Rob was looking after us we had tea walking around making our choice of which sofas to pick from, we choose and Rob went through every single proce... Toon meer
Bedrijf heeft geantwoord
Myself and my partner were very impressed at how welcome the staff made you feel. Kevin was especially helpful when guiding us through the range of sofas available in store. Great experience and can’... Toon meer
Bedrijf heeft geantwoord
Ameet left us to peruse the sofas at our leisure then joined us while we discussed our options. He was insightful, honest and came across incredibly knowledgeable and able.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Verenigd Koninkrijk
4,9
Uitstekend
6K reviews
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Relaxed and was allowed to wonder…
Relaxed and was allowed to wonder around untill we were happy and then inform the staff when we were ready all staff were very helpful
1 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Our salesman Del was courteous and…
Our salesman Del was courteous and extremely helpful without being pushy, left us to browse but was on hand when we were ready to order. Thank you for a pleasant experience would recommend
26 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Saad was really helpful
Saad was really helpful in helping me get the Sofa I wanted.
Thanks a million :-)
25 januari 2026
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Steve was very friendly and helpful
Steve was very friendly and helpful. He answered every question I asked. I Would definitely recommend Sofology for the service I received.
25 januari 2026
Antwoord van Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sofology had just what we were looking for.....
A good range of sofas at Thurrock. Looked at other stores but only found what we were looking for at Sofology. The price was competitive and the quality looks and feels great too. Steve was very helpful and knowledgeable when arranging our order.
25 januari 2026
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
The staff was very helpful on helping…
The staff was very helpful on helping choose our new sofa
22 januari 2026
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Just purchased a sofa from sofology…
Just purchased a sofa from sofology from Jon at lakeside thurrock ,, very helpful , quick and easy, would definately recommend buying from there
25 januari 2026
Review zonder uitnodiging
Antwoord van Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Excellent
Great Service received from Rob in store at the Thurrock Branch.
He was very attentive, helpful and knowledgeable.
This is the third time purchasing from Sofology and again the service did not disappoint.
25 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Thurrock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Rob was great
Rob was great - which made for an easy experience!
Ordered the Amalfi sofa, even managed to get it discounted!
24 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Brilliant service from Rob
24 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Saad was amazing
Saad was amazing. He really helped with his knowledge and guide us in making the right choice for what we wanted.
24 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Saad. Have a great day 😊
Antwoord van Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A Great Selection of Sofas
A great selection of sofas to choose from
Friendly, knowledgeable and professional staff (Steve was very informative and helpful)
Have purchased from this store before and always our first choice
23 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really pleased with the support we got…
Really pleased with the support we got from Steve at The Thurrock store.
2 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Rob was super friendly and helpful.
23 januari 2026
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Very good customer service in the shop
Very good customer service in the shop
Ordered sofa.
However unable to log in for updates on my order etc
Colin Dobson
07961323541
Order no 3930916-1
28 december 2025
Antwoord van Sofology - Thurrock
Hi, thank you for sharing your review. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Antwoord van Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
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