Sofology - Thurrock Reviews 6.007

John was really helpful and patient thanks john

great customer service
onsulant was polite and dealt with me with respect

Jon at the Thurrock lakeside store was very helpful . He answered our questions succinctly and we did not feel any pressure to buy.
When we did decide to purchase a sofa everything regarding the purchase and it’s delivery was explained to us .
Looking forward to receiving our sofa by the due date .

Al was really attentive and gave us plenty of time to think through our decision. Highly recommend

Excellent service, Jon gave brilliant advice and very supportive. Good communication and fantastic service overall. Thanking you

Very happy with our sofa delivered this week. Great service from the sales adviser in the showroom when we placed our order. He really helped us choose the right colour and fabric to complement our existing furniture and room decor based on the photos and material samples we showed him. We appreciated the advice and service we were given. Sofa looks fabulous on the room and is very comfortable!

We had bought our previous sofa from you and have been really pleased with it. The service we had from Ameet was amazing. he even found our old sofa on your records so we could check the size of the one that we were buying. He understood what we were looking for and guided us to the suitable sofas. He explained everything thoroughly but was not pushy. We had a lovely time with him and happy with the sofa that we have purchased. Thank you Ameet for your help.

Saab made the whole process of ordering the sofas very easy and explained the process very clearly.

Had a nice day looking at all the different styles of sofa's and chairs.
Three piece suits.
Finally came to a difficult decision of which sofa caught our eye.
Myself and husband agreed on the illnois 2 seater sofa with the console's, in the colour Latta in a mottled fabric. Saad talked us through all the details of the sofa and explained the guarantee of the frame work, and protection cover for the material and fabric. Saad was extremely knowledgeable. Saad knew all the information regarding the styles and details of all the sofas. We enjoy our time at sofology and ordering our new suit. We can't wait now to receive this furniture.

Thanks to Jon at lakeside store for making our visit so good, He explained everything and showed us every type of sofa we wanted. not rushing through anything, making sure what we had was what we wanted. again thank you Jon

Teresa Odonoghue was great and made the whole process very easy so many thanks to her.

Del was incredibly helpful and made the buying experience super easy

Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!

Jon was amazing at helping us purchase our new sofa, he really knew his stuff and was very friendly.

We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.

Thank you for a smooth and excellent purchase Rob

Impressed the range of leather sofas and the optional additions. Served by Rob who we found really helpful in making our decision on visit to lakeside store. Very knowledgeable in ranges available and what best suited our requirement.

Great service from Rob at the Thurrock store. Very helpful and knowledgeable. Easy process buying our sofa. Thank you