We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Lees wat reviewers zeggen
I’m very happy and satisfied with the service provided by Saad. He was extremely helpful and guided me through everything I asked related to my product. He’s very knowledgeable and kind. I really appr... Toon meer
Bedrijf heeft geantwoord
Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it fr... Toon meer
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Helpful salesman. Let us browse before coming back & answering our questions & pricing up the different combinations. We left the shop to come home & check measurements. He followed up with a phone... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Verenigd Koninkrijk
4,9
Uitstekend
6K reviews
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Steve at thurrock was excellent…
Steve at thurrock was excellent explained everything well would definitely recommend
4 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jon in the Lakeside store was extremely…
Jon in the Lakeside store was extremely knowledgeable, polite and far from the the usual 'hard sell' approach you may experience in other furniture chains. Highly recommend this guy should anyone be in the store, a credit to his team!
31 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Friendly and helpful sales assistants…
Friendly and helpful sales assistants Rob and Jon.
Showroom bright,set out well. Large selection of sofas.
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Really patient service from the store…
Really patient service from the store as we chose, changed our mind and changed our mind again!
Thanks for Rob for his patience! We got there in the end!
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Amazing service from saad
Amazing service from saad, really helpful and buying was a simple straight forward process
3 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Ameet went above and beyond to help us…
Ameet went above and beyond to help us make the right decision
2 februari 2026
Review zonder uitnodiging
Antwoord van Sofology - Thurrock
Thank you for awarding us 5 stars Joe :-)
The way Jon met us at the door
The way Jon met us at the door, explained the lay out of the store then kept an eye on us from a distance (not follow us closely around the store which makes us feel edgy), but was always there to offer advice when needed. He dealt with us in a professional manner but still made us feel comfortable. He also makes a good cup of tea.
2 februari 2026
Antwoord van Sofology - Thurrock
Thank you for choosing Sofology! We are pleased that you enjoyed your tea!
Nice way to buy a sofa
Ameet was brilliant, low key and very professional. Your store is far better stocked and displayed than your competition all round great experience.
29 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Jon from Thurrock was very helpful
Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Jon, we will make sure to pass this on! Have a nice day.
5 stars
Our assistant, Ameet, was great and went above and beyond to assist us. Highly recommended.
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Rob was very polite and explained…
Rob was very polite and explained everything clearly , great experience
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Great understanding of our needs by…
Great understanding of our needs by ameet. Listened to us .. and very helpful .thanku
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Rob at Thurrock was really helpful
Rob at Thurrock was really helpful in explaining the differences in the sofas.
1 februari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
The assistant (Teresa) from the…
The assistant (Teresa) from the lakeside branch was extremely helpful and knowledgeable. She helped us to make our final decision and place our order. I would recommend the brand and service.
31 januari 2026
Antwoord van Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our salesman Steve was Great
Our salesman Steve was very professional and a really lovely person and gave us great advice and to top it off he was a hammers fan ⚒️ just like me we purchased our Sofa today and can’t wait for it to arrive
Many thanks Jason
31 januari 2026
Antwoord van Sofology - Thurrock
Thank you for sharing your experince
Steve at Thurrock was great
Steve at Thurrock was great! He was really helpful and expertly guided us through our choices. He carefully considered our requirements and helped us pick our dream sofas. He even rearranged the sofa to help us visualise what we'd be buying. Excellent friendly service!
31 januari 2026
Antwoord van Sofology - Thurrock
Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.
Rob was very helpful with helping us…
Rob was very helpful with helping us find the right sofa to fit in our awkward dimensions
31 januari 2026
Antwoord van Sofology - Thurrock
Awkward dimentions is our speciality Mr Puddle! Glad we could help!
Antwoord van Sofology - Thurrock
Thank you for choosing Sofology!
Excellent service all round
Excellent service all round. Ameet was polite and friendly, he was knowledgeable and helpful without being pushy. We would recommend this store.
12 januari 2026
Antwoord van Sofology - Thurrock
Thank you for your recommendation Tina
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