Sofology - Wednesbury Reviews 3.474

Assistant very knowledgeable and helpful, prepared to spend time finding out exactly what I want

The Sales person (Abs) was very patient with us and listened to us. Sale process was quick and smooth. Very happy.

The member of staff who served us was brilliant. His product knowledge was faultless - well done to the company training programme. His enthusiasm for the product quality convinced us to buy.

Harrison was great throughout. Very honest during discussions and decision making.

The service

Customer service and knowledge was brilliant with no pressure to buy or make a decision

The process was made easy by clear communication. Engaging with individuals that clearly have a passion over what they sell made the process easier. I found the individual I dealt with very effective listeners and answered questions in a clear concise manner. Job well done!

No hassle, great customer service and friendly staff. Great experience 👍

Patty was extremely helpful, she assisted myself with getting the right design to what I had pictured, she was very professional and made me feel comfortable throughout the whole experience

Alisha was very helpful and knowledgable.

Brilliant staff. Knowledgeable, friendly and helpful. Not pushy!

Great customer service

The salesperson was very helpful and very knowledgeable

Don't badger you as you walk just let us know they are here if you need any help and left alone to wonder around the store had my last settee from sofology highly recommend

I recently brought the fitzrovia from the wednesbury store. It was the second time I visited this store after I had excellent customer service the first time from a lady called Patrycja. She wasn't pushy and didn't obvious follow me about, but was there when I needed to ask questions about different sofas.so I decided to go back to buy from her. She's a credit to sofology especially wednesbury branch with large competiitors on the same retail park. I wouldn't hesitate to buy from her again. Thank you Patrycja 10/10 from me.

Excellent service by Abs who gave us space but was there also to answer any questions and offer advice when needed We purchased our settees due to his professional and likeable approach even though we liked other companies items

Great, thank you very much

Harrison was great, walked us through the purchase like a pro.
Thanks

Sak in Sofology, Wednesbury provided us with a really good service and helped us to find the right sofa for our home. We had been struggling to find one before we came to Sofology and upon coming here we managed to order it on the same day, which was amazing. Sak was really friendly and knowledgeable and ensured that we were fully informed of everything before making our decision. We would highly recommend a visit to this branch of Sofology as they're always eager to help you and find the best sofa for you. He didn't care how long it took for us to decide what we wanted and he supported us throughout our time in the store to ensure that we made a purchase that we would be happy with now and in the future as well. Thank you for your help Sak.

As we had previously ordered our sofa with Harrison this order was just as good. He knew our needs & everything went smoothly.