The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Lees wat reviewers zeggen
The staff were really friendly happy to offer advice about the right type of sofa for our space. We purchased a second sofa today as we have bought from sofology 10years ago (birmingham store) and the... Toon meer
Bedrijf heeft geantwoord
Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
Bedrijf heeft geantwoord
Purchased a sofa today from Mustafa, he was a lovely young gentleman who was very polite and knowledgable and helped us very well. A pleasure to buy a sofa from him.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
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Very pleased with the service we…
Very pleased with the service we received the staff were most helpful
6 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and attention to detail
25 januari 2026
Antwoord van Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Firstly the excellent showroom and…
Firstly the excellent showroom and customer service ( all staff) was friendly and helpful not pushy
The items in-store looked beautiful.
Thank you to Patty and Ben who helped us on different occasions.
25 januari 2026
Antwoord van Sofology - Wednesbury
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Raj was great today
Raj was great today, went really above what you would expect from anybody in sales in today’s world. Gave us all the information we asked for then left us enough space to go over it between ourselves before spending almost an hour with us explaining everything in detail. We finally decided on the options we wanted and our new furniture is on the way!
Great shopping experience and really happy with our new home additions thanks to Sofology and Raj.
So much better than online shopping!
24 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Raj. Thank you for taking the time to leave a review 😊
Antwoord van Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Patricia was very helpful and had alot…
Patricia was very helpful and had alot of knowledge on which sofa meets our needs. I would recommend Patricia to any customer.
Thanks. Patryk.
20 januari 2026
Antwoord van Sofology - Wednesbury
Thank you for sharing Mr L
Love the extensive choice of designs
Second visit in two days to double check one of our top two suites. The young man (Abs) who served us remembered us as soon as we walked in. Came over to us once we found the one we were looking for and explained the details to us again. He answered all our questions with ease then while we had a think he fetched us a drink. Once we said we wanted to go ahead and purchase he went through the process with us covering all the details.
We love the extensive choice of designs, finishes and colours. Overjoyed with our choice. Thank you Abs for your assistance.
20 januari 2026
Antwoord van Sofology - Wednesbury
Thank you for sharing your experience Mr Egan :-)
No pressure to buy from salesperson…
No pressure to buy from salesperson Harrison. Great customer service , looked after us and showed us around . Showed brand knowledge and when not sure had his iPad handy to search sizes , colours etc .
Was patient with us going back and forth and explained the after sales warranty / insurance / finance options / delivery times etc . Great sofa ranges with a top lad to show us around .
19 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Antwoord van Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great choice
Great choice, but visited with one range already in mind. Lady who helped, Patrycja was friendly, knowledgeable and patient with finalising my choice. Gave us time and space for us to make sure. Overall can’t fault.
19 januari 2026
Antwoord van Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Antwoord van Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Easy no hard selling
Easy no hard selling . Abs was very professional and helpful. Credit to your company.
19 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Thanks Harrison - The shopping experience was great
The shopping experience was great, the range of options was vast. The sales team member Harrison, was excellent in providing lots of options and alternatives. Most importantly he was patient with us and was never pushy for a sale, only outlining key information to help make our decision. The whole process was explained clearly and simply!
18 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We had a really lovely experience…
We had a really lovely experience thanks to Hammad in the Wednesbury store
We brought a sofa and a footstool
18 januari 2026
Antwoord van Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Hammad, we will make sure to pass this on! Have a nice day.
From our first interaction Aisha was…
From our first interaction Alisha was knowledgeable friendly and guided us on what was going to work for our needs. She was on hand to ask questions to without being over bearing or pushy. We visited a competitor on the same block of retail units and their customer service was no where the level that we had received from Alisha and we returned and placed an order.
18 januari 2026
Antwoord van Sofology - Wednesbury
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great choice and brilliant service
Very impressed with choice on offer. Everything was very well explained, Pati was extremely helpful and knowledgeable. Would highly recommend.
17 januari 2026
Antwoord van Sofology - Wednesbury
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Antwoord van Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Very polite and knowledgeable staff
16 januari 2026
Antwoord van Sofology - Wednesbury
Hi, thank you for taking the time to leave a 5-star review!😊
It’s a really nice store always looks…
It’s a really nice store always looks lovely quality furniture for good prices staff very friendly and helpful the lady that looked after us and helped us choose a lovely settee and two seater was really good talked us through everything very pleased with our order many thanks to ruby
16 januari 2026
Antwoord van Sofology - Wednesbury
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great showroom and ability to order…
Great showroom and ability to order swatches helped me to make my decision. Then purchasing online was easy
15 januari 2026
Antwoord van Sofology - Wednesbury
What an amazing review, thank you so much for taking the time to write this 😊
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