The CRM Integration with Softtop.tech is genius - everything I need on one screen. No more toggling between systems. Makes helping customers way smoother.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I just started using softop.tech and wow, what an intuitive platform! The interface is super easy to navigate and setting up workflows was a total breeze. I'm so impressed
We're saving a ton on telephony costs with softtop's great SIP Termination rates. Reliably handles all our global traffic
Smart call routing really reduces hold times. Customers connected quickly to agents who can help. Its genius
Bedrijfsgegevens
Geschreven door het bedrijf
Get your business communicating more effectively every day with SoftTop innovative solutions that streamline interactions, boost productivity, and drive growth. Simplify communication to connect, collaborate, and achieve your goals more effectively.Take your business to up a level with smarter communication solutions – simple, effective, and innovative ways to connect.
Contactgegevens
Indië
- softtop.tech
Highly recommended
Their cloud contact center has all the integrations we were looking for, making it the best decision for our multi-channel support system
Great use for our business
The onboarding process with softtop.tech was impressive. They provided training and resources that made the transition to their system seamless
Glad that we made a switch
I appreciate the clarity of calls using softtop.tech services. Our customer feedback has been positive since we made the switch
Perfect for business use
With softtop.tech, we've got a scalable call center solution that grows with us. Their pay as you grow model is perfect for our budget
Top notch Call-center software
Their call center software is top-notch with amazing features that have made customer management both easier and more efficient
Highly recommended!!!
The CLI routes from softtop.tech offer excellent call quality. Our international calling operations are running smoother than ever
auto customer record pop-ups save me tons of time
no more searching for customers record! CRM pop-up saves me tons of time. Life changing
Seamless volume spike handling means no disruption
Softtop.tech handles call volume spikes so smoothly, customer never know the difference. No disruption to our workflow
Remote work options help me maintain a healthy work-life balance
Working remote is easy with their tools. Maintains my work-life balance nicely
Call scripts give our team consistent and professional messaging
Call scripts helped standardize processes across the team. Feels more professional and buttoned up
Their IVR frees me up to focus on the complex
IVR fress me up for complex issues customers really need my help with. More meaningful work
Great platform easy to use
The coaching tools provide helpful feedback on my calls. I feel supported to keep improving interaction
Insights at my fingertips lead to smarter customer service
With softtop's dashboards, I get business insights fast to make smarter choice. Really helps me support customer better.
World class solution I"ll highly recommend for better cx
World-class call center solution from Soft.tech would highly recommend to any business needing to up their customer experience game
Huge telephony cost savings with great SIP Termination rates
We're saving a ton on telephony costs with softtop's great SIP Termination rates. Reliably handles all our global traffic
Genius CRM Integration puts everything at my fingertips
The CRM Integration with Softtop.tech is genius - everything I need on one screen. No more toggling between systems. Makes helping customers way smoother.
Intuitive platform made workflows a total breeze
I just started using softop.tech and wow, what an intuitive platform! The interface is super easy to navigate and setting up workflows was a total breeze. I'm so impressed
Customers connect quicker
Smart call routing really reduces hold times. Customers connected quickly to agents who can help. Its genius
Call recordings help me improve My Customer service game
I love the call recording features. Helps me listen back and improve my customer service skills. Makes me better at my job.
I'VR is a Game Changer for Customer convenience
The IVR helps customer self-seve for common requests. Reduces wait times by filtering out simple issues. Customers seems happier
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








