SOJO Reviews 

Excellent service from beginning to end. The postal service, customer contact and tailoring were impeccable, thanks to Ana.
Will definitely use again

It would be 5 stars if I was just reviewing the alterations, which are perfect as always. However, I received the blazer and trousers back in a very creased condition. When I sent them they were in perfect, brand new condition, exactly as I received them from the retailer. Very disappointing that I will now have to pay to have them pressed.

Inga has saved my cashmere scarf from the bin after the moths got it - the darning and yarn quality is excellent and I couldn't be happier with it.

Thank you Inga :)

Fast turn around and a beautifully repaired tear to my jumpsuit. Thank you so much you very talented superstar.

great website and perfect service with the best quality alterations - even for basic jean hems or really complex stuff - so much better than generic ones at dry cleaners etc

Shocking repair! There was a tiny hole in my suit jacket. The stitching on the repair covers about 5 times the size of the hole, is raised and not an accurate colour match. They have ruined an expensive Paul Smith suit.

Really good service all around. I wanted my new trousers shortened slightly and Inga did a great job.

Sent off a Paul Smith t-shirt with a hole in it with a heavy heart, thinking I may as-well send it but already thinking it was beyond salvation and would just sit in the back of my wardrobe miserably for years. I received it back and honestly am so thrilled with the work done by the tailor, Anca, who has tucked the hole neatly away. You wouldn't know it's there, it's just a tiny little dimple on my arm that I'm actually growing quite fond of. Got a compliment on the t-shirt yesterday while waiting for the train and my first instinct was to show off the superb repair on it :D Fantastic service with an admirable mission well worth supporting!

Absolutely thrilled with my Damson Madder alterations. Finally my favourite clothes don't swamp me. This is such a wonderful initiative - exactly what we need in this wasteful world. Thank you so much!

Friendly and competent Staff, amazing alteration done in short time, highly recommend them
D.

Great in store experience and speedy tailoring. Item was perfect when returned. Thanks Filiz who altered my damson madder top.

Perfectly tailored! Send via post and they smashed it out the park! So happy i can wear my favourite skirt again!
And they gave me back my big gold safety pin back! Yay!
Thank you to my tailor Anet!

Charlotte is a genius! Great service all round

Good service, easy to use.Good repair.

I’m currently housebound so using time to organise my clothes annoyingly now have curvature to spine and lost weight so I either sell clothes or have my favorites adapted. Once a month I will send and item to the weary team. Latest was a Blazer which I love I included my fussy instructions. When then received blazer I received a polite email along the lines of “you sure you want that done 😇 ? From Amy. Received the blazer back Marius had done the work. It was perfect.

Very happy with my zip repair through Reformation as a FWB. Ayla at SOJO looks like she carefully replaced the zip and the repaired the snagged fabric (which was causing the zip to snag in the first place). Zip runs smoothly so very happy!

Absolutely first class - expert work which completely restored my favourite suit trousers. I was delighted with the repair, and the turnaround time was great too, really quick.

The service is so easy to arrange, and repairs always come back with great attention to detail.

I’ve had the most incredible experience with SOJO. I ripped my favourite dress and found SOJO online - so simple, package up your dress, send it over and they do the rest. My dress has been fixed and looks brand new, and I received it so quickly! 1000% will use again!

Jawan fixed three pieces of clothes and did a wonderful job for my trousers, slip, and a summer dress. He is skilled and professional and funny. I had a wonderful experience at SOJO Selfridges.