SOLADO Reviews 418

DONT BUY HERE !
What a terrible experience !
They haven’t sent me anything. The customer service doesnt seem to care. When I send emails, I only het an automated mail in return. I havent received anything after 2 weeks.

DEFINITIV FINGER WEG!!!!
Die Qualität ist sehr schlecht, die Artikel sehen ganz anders aus als dargestellt und es ist auch sehr schwer, die Retouren zu planen! Alles soll zurück nach China, allerdings darf man KEIN DHL verwenden, sondern nur HERMES - ich wollte vorher mein Paket vorbereiten und - jetzt kommt es - Hermes liefert gar nicht in China!! eine sehr lustige Geschichte oder? also bitte - FINGER WEG!!

Don't buy here! They state they can accept return but they don't provide any return labels. And they located in China!! You will have to return the product back to CHINA with a huge cost!

They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return because of customs tax. If they offer you a partial refund, accept it and never purchase from them again. The clothes are made for Chinese sizes and are tiny for Westerners. A medium is usually XL by their sizes.

HOLD JER LANGT VÆK FRA DET FIRMA.
Lad være med at købe, de r........ folk. Man tror man bestiller fra et dansk firma og når det så ankommer ligner billigt blik lavet i Kina, hvilket det også kommer fra. Det ligner slet ikke de håndlavede havefeer i reklamen. Har f...... til hyr med at få lov til at returnere og så mener de man selv skal betale for returnering.... og der forlanges det sendes anbefalet, i originalæske, med papirer og uåbnet og..... helt til Belgien. Samtidig med siger de det er kundens ansvar at den ikke bliver beskadiget under retur transporten, ellers forbeholder de sig retten til ikke at tilbagebetale kundens penge
De burde meldes for svindel og for ikke at gøre kunden opmærksom på at de selv skal betale for returneringen.... hvilket de skal gøre i følge lovgivningen
Fortjener ingen stjerne

J’ai reçu un pantalon de mauvaise qualité avec un bouton pression qui tenait à peine. Je n’ai jamais eu aucune réponse aux mails envoyés au service client alors que ce dernier doit valider toutes les demandes de retours et vous communiquer l’adresse de retour. C’est une arnaque total.

I started purchasing from Solado for a year now and it started off good but now a lot of their items are out of stock, yet their website fails to notify the buyer that the item is out of stock. So I ended up purchasing a whole bunch of clothes from them that were out of stock and what makes it even worse is that they do not reach out to you to let you know that the items are out of stock. The buyer has to reach out to them directly to ask where is my package? And that’s when they tell you “oh the items are no longer in stock”. This has happened to me several times so I’m telling all of you to just avoid shopping from them altogether until they get their s*** together. They offered me a 20% coupon but that isn’t enough. They need to update their website NOW!!!

My parcel was returned to China for I do not know what reason. Costumer service is not responding to me and I have the feeling my money has been stolen. Stay away from this company.

Har modtaget 2 stk. haveuroer, begge er udstandset blik og er det værste bras jeg nogensinde har købt. Dette er svindel fra ende til anden. Figurerne er vist i reklamen som håndsnoede figurer, men virkeligheden er noget helt andet. Lad være med at handle her. De fører kunderne bag lyset og burde politianmeldes.
Returnering er komplet umulig.

Det er noget bras 😡 jeg bestilte 3 haveuroer med feer i tredimensionel ståltrådsnet men fik 3 udstansede metalfigurer 🥴☹️😡

Do not go near this company. I spent around £90 and they didn’t fit me and was horrible quality so I contacted them and they told me to return them at my own expense as they are in China. They told me to purchase tracking. It cost me £40 to return the item, I have contacted them many times as I know they have the item as it’s tracked they keep telling me that they do not have it and they cannot send me a refund until they have the item. It’s been four months now and I still have not received my refund. The customer service is awful and they never reply , I’ve even contacted them on Instagram and I got blocked do not use this company?

Lad være med at handle her! Det er det værste L..T man får tilsendt....... Det er Wish produkter!

Fortjener ingen stjerner.

Bestilte en bluse i februar. Pengene er trukket men blusen er ikke dukket op. Har skrevet til dem men får ikke noget svar.

Hold Jer væk fra Solado - Fup og svindel.

Aldrig har jeg været ude for noget så uprofessionelt som Solado
Har bestilt 3 forskellige plakater og har fået 3 ens leveret som er krøllet fordi de bare er rullet sammen og sendt i en plastikpose
Har kontakte Solado men får bare den ene sludder efter hinanden
spurgte hvordan jeg kunne returnerer varen
Dette kan åbenbart ikke lade sig gøre
Men de vil gerne have en video eller et billed men til hvilken nytte da de vil ikke have varen retur
Fup firma
HOLD JER LANGT VÆK FRA SOLADO
De tager jeres penge og sender noget bras

If I could give zero I would. I ordered over £100 worth of clothes. They arrived, some damaged and poor quality. I asked to return them , after numerous delay tactics they agreed at my expense! They are in China! When I went to return it cost me £50. I had confirmation of the delivery by Parcel force with the actual date and time etc and they repeatedly say they have not got the parcel in their warehouse! Do not waste your money or time on this company. They have cheap products, zero customer service and no integrity. My fight is not over , believe me! This has been going on for months.

La qualité est pourrie, le haut arrive dans un emballage à moitié ouvert, les découpages ont été faits à la rache et les coutures sont inexistantes. Je ne recommande pas du tout. Je comprends mieux le prix de certains vêtements. Et surtout, les retours sont chers, forcément.

STAY AWAY FROM SOLADO!
Clothes they selling coming FROM CHINA and they VERY VERY POOR QUALITY. And if You would like to RETURN FAULTY CLOTHES they make return process as hard as possible and at the end THEY WILL ASK YOU TO RETURN FAULTY ITEMS AT YOUR OWN COST TO CHINA!!! Be careful THEY ARE SCAMMING CUSTOMERS!!!

Clothes were ok, I wanted to return some though. They offered either 25% refund to keep or pay the expensive return fee back to China. I actually went the route of trying to ship back to China and it was awful. I spent $70 trying to ship it back and it the package returned back to me 6 months later because it was rejected by customs. I tried to contact them to just get the 25% refund since shipping it back for a full refund failed. They never responded.

De lover og lover, og så kommer varen først efter 22 dage. Allerede dagen efter bestillingen, skrev jeg og bad dem om at annullere ordren, men det kunne ikke lade sig gøre, utroligt når jeg bliver tvunget til at vente på leveringen. Det var første, seneste og eneste gang, jeg har købt noget der.
Jeg vil lige tilføje at jeg købte en taske, det var den jeg ventede på, den kostede 259, kr. Det er også noget billigt plastic materiale. IKKE PENGENE VÆRD.

Jeg forstår ikke man kan få sig til at drive forretning på den måde - og at det kan lade sig gøre i længden undre mig.

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