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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A girlfriend in London told me about Sole Bliss several years ago. I finally took the plunge and bought a pair of hero sneakers white leather. They arrived in the States in 2 days. Amazing. They are... Toon meer

Beoordeeld met 1 van de 5 sterren

Unfortunately only lasted five months and now have a hole in the sole! When I contacted the company to make them aware they basically said it was my fault for wearing them everyday and I found them to... Toon meer

Beoordeeld met 1 van de 5 sterren

Having bought one pair of loafers from Sole Bliss, which seemed fairly acceptable, although very expensive for what they are, I bought a second pair in the same style, but a different colour. Sad... Toon meer

Beoordeeld met 5 van de 5 sterren

Pixie: Black Leather, I bought these to cope with pain from bunions whilst standing in one spot for prolonged periods. They have solved the problem, not only that I have had them admired three tim... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel

Informatie afkomstig van verschillende externe bronnen

Stylish Shoes & Boots for Ladies with Bunions


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

379 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy
Quality is second to none
Very happy
Would recommend product and company
Thanks Sole Bliss !

20 mei 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Maria,

Thank you so much for your wonderful review!

We're delighted to hear that you're happy with your shoes and that you found the ordering process easy. It's always lovely to hear when customers are pleased with both the quality and their overall experience with us.

We truly appreciate your recommendation and look forward to helping you find your next pair!

Kind Regards,
Team Sole Bliss

Beoordeeld met 2 van de 5 sterren

I am so very disappointed as I thought…Trainers

I am so very disappointed as I thought I had finally found shoes that would be comfortable. I purchased a pair of trainers that were depicted as bunion friendly and after the first wear came home with rub marks and blisters on both feet. Unfortunately due to the companies policy on returns they were unable to offer me any recourse. I know I am in the minority here but unfortunately will not be ordering any more.

6 augustus 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Hilary,

Thank you for taking the time to share your feedback, and we're truly sorry to hear the trainers caused discomfort on your first wear.

We understand how disappointing this must be, especially when you were hoping to finally find comfortable footwear. Our trainers are designed with a Bunion Bed® stretch panel and wide toe box, but we recognise that each person's foot shape and bunion severity is different, and unfortunately not every style will work for everyone.

This is why we encourage customers to spend time trying shoes at home on a carpeted area to ensure they are the right pair before wearing them outside. During this trial period, our Customer Care team is always happy to provide personalised recommendations to help you find a better fit within our range.

We genuinely regret that this particular style didn't provide the comfort you were seeking, and we appreciate you giving Sole Bliss a try.

Kind Regards,
Team Sole Bliss

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,800 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Beoordeeld met 5 van de 5 sterren

Pain-Free and Stylish? Yes, Please!

Finally, my feet don’t hurt anymore!
I have bunions on my left foot, and breaking in new shoes used to be a nightmare. I had to wear them gradually until they moulded to the shape of my feet.

But with Sole Bliss shoes? I slipped them on and boom, I walked around the city for an entire evening without the slightest pain.

Bonus: they look really stylish too! 😊

7 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Marco,
Thank you for your 5-star review! We are so glad you have found comfort in our shoes!
Best wishes,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Order came fast and very good quality

Order came fast and very good quality, so nice I purchased another for my daughter-in-law.

20 juni 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hello,
Thank you for your kind review! We're thrilled to hear you were happy with the quality and speed of your order. It means a lot that you came back to purchase another for your daughter-in-law!
Best wishes,
Team Sole Bliss x

Beoordeeld met 2 van de 5 sterren

Warning

Warning. I ordered shoes with a matching handbag £318. I need a size larger so check on line for stock. Returned shoes. Post on Wed and the following Thursday after chasing the company - was told they were out of stock. I ask for label to return the matching handbag and told I had used my free return and I had to pay for return. It’s not the cost it’s the principle. Very bad customer service.

24 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hello,
Thank you for your feedback and we're truly sorry to hear about your experience. We completely understand your frustration, especially when an item goes out of stock.
We advise that all returns and exchanges can take up to 5 working days to process, and based on our records, your return was handled within this timeframe. However, as we weren’t made aware that you intended to exchange the shoes for a different size, we were unfortunately unable to reserve the stock in advance.
Regarding the second return, we do state on both our website and returns form that only the first return per order is free. We are very sorry for any inconvenience this caused.
Kind Regards,
Sole Bliss

We would kindly encourage any prospective customers reading this review to check out our Official Reviews found on the Sole Bliss website. We are very proud to have received over 3,800 5* Star Reviews (with an average rating of 4.90* Star) from verified customers.

Beoordeeld met 5 van de 5 sterren

STYLISH AND COMFORTABLE

My new pair of shoes are amazing ! I have struggle for years to find shoes that I can comfortably walk around in and these are perfect.They are not only practical but stylish which can be incredibly hard to find.It was not only the product that I was impressed by but the customer as well which was excellent.They were always happy and quick to respond to any queries that I had.

23 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Francesca,
Thank you for your 5* review! We're delighted to hear that you've finally found shoes you can walk comfortably in!
We're pleased that our customer service team was able to help with your queries quickly and efficiently too. Your comfort and satisfaction are exactly what we're aiming for!
Thanks again and very best wishes from Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

I’m so happy I discovered Sole Bliss

I’m so happy I discovered Sole Bliss! These shoes are incredibly comfortable and have been a game-changer for my bunions. For the first time in years, I can wear stylish shoes without pain. Just purchased my 6th pair. The quality is excellent—you can tell they’re made with care—and the shipping was fast. I also had a quick question for customer service, and they were friendly and super helpful.

12 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Doreen,

Thank you for your kind review! We're thrilled that our shoes have helped with your bunions and that you can wear stylish shoes comfortably again.

It's great to hear you're happy with the quality and that our customer service team was able to help when you needed it. We really appreciate you taking the time to share your experience, as it helps other customers know what to expect.

Thanks again for choosing Sole Bliss!

Beoordeeld met 5 van de 5 sterren

Bliss

Easy, fast ordering/delivery. Birthday treat to myself, the shoes are so very comfortable!

20 mei 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Judith

Thank you for your lovely review!

We're delighted that you find the shoes so comfortable. It's wonderful to hear that our ordering and delivery process was easy and fast for you too.

Happy birthday and thank you for choosing Sole Bliss to celebrate!

Kind Regards,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

I have just received my first pair of…

I have just received my first pair of Sole Bliss shoes and cannot recommend them highly enough. I have Morton’s Neuroma in my left foot and find most rigid shoes extremely painful after a short while. Not these however! I wore them on the underground and all day at work and not a twinge! A miracle. The only problem is which new model I should choose next. The website is so full of tempting possibilities!

7 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi

Thank you for your fantastic review!

We're delighted to hear that your first pair provided such relief for your Morton's Neuroma and that you were able to wear them all day without any pain. It's wonderful when our comfort technology makes a real difference to someone's daily life. We're pleased you're already considering your next pair!

Our Customer Care team would be happy to help you choose your next style based on what worked well with your first pair.

Thank you for taking the time to share your experience and for recommending us.

Kind Regards
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Walker sandals like walking on air!

Just received my second pair of Sole Bliss Walker sandals. They are the most comfortable sandals ever. It’s like walking on air. The leather is butter soft. I have them in cream and chocolate brown. The whole experience of shopping with Sole Bluss is efficient and easy. My feet are in love with their new shoes.

8 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Carol

Thank you for your lovely review - it's wonderful to hear that your Walker sandals feel like walking on air. And we're delighted that you love them so much you've now got your second pair!

We appreciate you taking the time to share your experience and for being such a valued customer - it means so much to our team!

Kind Regards
Team Sole Bliss

Beoordeeld met 4 van de 5 sterren

Love my trainers

I bought my first pair before lockdown but due to a fault returned them. Customer service was excellent. I’ve since bought at least 5 pair of trainers that are super comfortable. A pair of Bailey that are soft and a pair of the Walker design (great with dress, skirt or trousers). I also have boots that are comfortable too. They will be coming into their 3rd winter this year. Although not padded, I like the option to wear thicker socks. The Layton shoes haven’t been worn in, as yet, so unfortunately find them still uncomfortable after the first couple of wears. I’m hoping that’ll change.

2 juli 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Mrs Cinders

Thank you for your wonderful review and for being such a loyal Sole Bliss customer!

We're very pleased to hear how much you love your trainers and that our customer service team provided excellent support when you needed to return your first pair. We're delighted that you've found so many styles that work perfectly for you too!

Regarding the Layton shoes, some of our leather styles do need a bit of time to soften and mould to your feet, so they should become more comfortable with a few more wears.

Thank you for taking the time to share your experience and for being such a valued customer over the years.

Kind Regards
Team Sole Bliss

Beoordeeld met 4 van de 5 sterren

The sandals are lovely and a great fit…

The sandals are lovely and a great fit after my having hammer toes op.
Unfortunately I had to pay €111 to Spanish Customs after filling in 3 different though similar forms requiring exact information on the make up of them, as well as my family history!! So unfortunately l won't be buying them again!

20 juni 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Geraldine

Thank you for your lovely review and we're delighted to hear the sandals are a great fit for you, especially after your hammer toe operation!

We're very sorry about the unexpected customs charges and complicated paperwork you encountered with Spanish Customs. We completely understand how frustrating and expensive this must have been for you.

Unfortunately, customs duties and import taxes are determined by each country's regulations and are beyond our control, but we genuinely regret that this has affected your experience with us.

We appreciate you taking the time to share this feedback, as it helps us understand the challenges our international customers may face.

Thank you for choosing Sole Bliss and we're glad the sandals are working well for your feet!

Kind Regards,
Team Sole Bliss

Beoordeeld met 1 van de 5 sterren

SOLE BLISS SCAM

The shoes I purchased were advertised as being good for people with bunions. They were in truth not appropriate for bunions. NOT IN THE LEAST. Scam advertising. I donated them after no help from Sole Bliss. Buyer BEWARE. Btw, I have worn shoes for bunions for decades, these were definitely not designed for bunions and the advertising was just outright deceptive.

28 juni 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Deborah

Thank you for sharing your feedback, and we're sorry to hear these shoes didn't work for your bunions.

We understand your frustration, especially given your experience with bunion-friendly footwear over the years. Our shoes are specifically designed with features like the Bunion Bed® stretch panel and wide toe boxes, developed in collaboration with podiatrists over 5 years of research and development.

However, we recognise that each person's foot shape and bunion severity is different. The styles within our range offer varying levels of accommodation, and our customer care team is always available to help customers find the most suitable options for their specific needs. We also encourage customers to spend time trying shoes at home on carpet to ensure they are the right pair for you before committing to wear them outside.

We appreciate that you have extensive experience with bunion footwear, and we're genuinely sorry this particular style didn't meet your expectations or provide the comfort you were seeking.

Kind Regards,
Team Sole Bliss

Beoordeeld met 1 van de 5 sterren

DO NOT BUY SOLE BLISS SHOES

DO NOT BUY SOLE BLISS SHOES. I bought my 1st pair to wear to a special wedding last night. My bunion was rubbed all night, my toes were red and raw under my peds.
I sent the company photos of my bunion and toes but they will not refund my money..even after I proved beyond a doubt that they do not help feet with bunions. STAY AWAY.

27 juni 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Ila,

Thank you for taking the time to share your experience, and we're truly sorry to hear about the discomfort you experienced at the wedding.

While our shoes are designed specifically for bunions and wide feet, each style fits differently and each individual's feet are unique, so unfortunately not every style will work for everyone. This is why we encourage customers to spend time trying shoes at home on carpet to ensure they are the right pair for you before committing to wear them outside.

If you find that a particular style isn't working during this time, our Customer Care team is always happy to provide personalised recommendations to help you find a better fit. However, since the shoes were worn outdoors and were not in a resaleable condition, we were required to abide by our returns policy and were unable to offer a refund.

We genuinely regret that this particular style didn't provide the relief you were hoping for and appreciate you taking the time to share your experience.

King Regards,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Incredibly comfortable

Incredibly comfortable, even for my arthritic problem feet! I have 3 pairs of the trainers and they're smart enough for work and pleasure

12 juni 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Catherine

Thank you for your wonderful review! We're delighted our trainers are providing such comfort for your arthritic feet and that you find them perfect for both work and pleasure.

Kind Regards,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Lovely shoes. Great service.

Sole Bliss is brilliant. The shoes are just so comfortable and they look gorgeous. I've bought several pairs of shoes, sandals and the best winter boots ever, and the customer service team are the best. Well done everyone.

22 april 2025
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Antwoord van Sole Bliss

Hi Diana

Thank you for taking the time to share such lovely feedback! We're so pleased you're enjoying the comfort and style of your collection with us. Our team will be thrilled to hear your kind words about the service too!

Kind Regards
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Efficient Service and Quality Shoes

The shoes arrived promptly and were well packaged. I needed to exchange one pair for a larger size and this was handled efficiently and I was kept informed at each stage of receipt and dispatch of the replacement pair.

22 april 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Julie,

Thank you so much for taking the time to share your experience! We're delighted to hear that your shoes arrived promptly and that you were happy with our packaging.

We're especially pleased that our exchange process worked smoothly for you and that our team kept you well-informed throughout. Providing excellent customer service and making exchanges as easy as possible is really important to us.

We hope you're loving the fit of your new size and enjoying the comfort of your Sole Bliss shoes! Thank you for choosing us.

Kind Regards,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

Always receive excellent service from…

Always receive excellent service from Sole Bliss. Placed an order and had a query so sent a message as I was travelling and it was difficult to make/receive calls. Received a very prompt reply which efficiently and politely dealt with my query. Very happy to buy from Sole Bliss

15 mei 2025
Review zonder uitnodiging
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Sarah,

Thank you so much for this lovely review! We're absolutely delighted to hear that you always receive excellent service from us.

We're especially pleased we could help you efficiently via message while you were travelling. Thank you for being such a loyal customer and for taking the time to share your positive experience!

Kind Regards,
Team Sole Bliss

Beoordeeld met 2 van de 5 sterren

I bought two pairs of shoes and they…

I bought two pairs of shoes and they did not fit. Width was OK, but the toe was so low that my toes were pressing hard against the top of the shoe. Unfortunately could not wear and had to return.
Insoles are fixed and do not allow to be replaced with podiatric custom insoles like in other brands.

22 april 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Inna,

Thank you for taking the time to share your experience with us. We're sorry to hear that the toe height wasn't quite right for you - we understand how disappointing that can be when you're looking forward to wearing new shoes.

We appreciate your feedback about the insole design, as this helps us understand different customer needs. While our triple-layer cushioning system is built-in for optimal comfort, we recognize that some customers prefer the flexibility of removable insoles for custom orthotics.

We appreciate that not all shoes will work for every foot shape, so we'd love to help you find styles that might work better for you. Some of our designs have different toe box heights, and our customer care team can recommend specific styles based on your needs. Please feel free to contact us at customercare@solebliss.com or call +44 (0) 1923 227400 - we're here to help guide you to the right fit.

With our free returns and exchanges, there's no risk in trying different options. We're confident we can find something you'll love in our collection!

Kind Regards,
Team Sole Bliss

Beoordeeld met 5 van de 5 sterren

A delight to receive the shoes and…

A delight to receive the shoes and matching purse. It makes me feel wonderful to wear them as I’m comfortable and elegant!

22 april 2025
Logo Sole Bliss

Antwoord van Sole Bliss

Hi Monica

Thank you for this lovely review! We're delighted to hear that your shoes and matching purse make you feel both comfortable and elegant - that's exactly what we aim to achieve.

There's nothing better than knowing our customers feel wonderful wearing Sole Bliss. Thank you for choosing us!

Kind Regards,
Team Sole Bliss

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