Solidgigs Reviews 64

Similar to other users, I was charged before even using the service. I contacted them asking if they could extend the trial I never knew I had started. They said no, offered no other solution, no empathy, etc. Thankfully my bank got my back and refunded me the money.

To everyone who left reviews here or if you’re viewing this page, file complaints with Solid Gigs to the Better Business Bureau and leave your reviews there to let everyone know that this is a scam: type in their address listed on their site on BBB’s website

My Review:
As others have said, solidgigs is quite scammy. On the website, it says that you get a 7 day free trial and my card was charged for $252 before the trial was up. I immediately canceled my service and I’ve contacted twice now with no responses and I’m so worried I’m going to lose money that I can’t afford to lose. Service also isn’t worth it (you can get same leads from Indeed for free and flexjobs is way cheaper). Upon canceling, I no longer receive any services but am still being refused a refund because “I used the service” which is absurd because a week of using a service like this for $252 is way too much.

Update: Not only was I never refunded or even received a prorated refund of $252 but the service is NOT worth it and will send things that are completely irrelevant to your personalization. When I received no refund, I thought I’d at least get my money’s worth so I resumed but then I realized It just wasn’t worth keeping. They have ignored my messages repeatedly and I’ve just filed my SECOND complaint with them to the BBB because I’ve submitted 3 cancel requests now because the service is awful and I’d rather do away with the emails. After 3 cancel requests, they have no canceled my service, and when I go to delete my account there is a page for it, but no option to go through with deleting. This service is SO shady and I shouldn’t need to file a complaint with the BBB just to get my account deleted and service canceled.

Solid gigs replied to my review as you can see along with replying to everyone else’s saying that they don’t scam. They do. If capital one actually protected me I wouldn’t be out $252 and I even stated that I would be fine with a prorated refund because charging during the first week for a whole year is absurd, and it shouldn’t be this difficult just to cancel a service. And yes, I am having trouble canceling the service because as stated above, they reinstated it when I asked to at least get my money’s worth if they won’t give money back and they resumed service, so they are straight up lying in these replies. Listen to reviews, avoid this service, and if you have been scammed, report to BBB.

Charged me a month 1 week into my month free trial despite not stating this clearly anywhere. When a refund was requested they kept 25% of my payment and claimed it as 'processing fees' which is utterly ridiculous. 1.75-4% is pretty standard across the globe and across most payment methods.

Sounds like a scam to seperate many small freelance workers from a chunk of change hoping most wont miss it or complain.

Disgusting.

PS: Post reply -taken from my email.

I was on a week trial of Solidgigs, after which I decided I hadn't had enough leads to keep the subscription.

I tried to cancel and was offered a free period (I think a month).

So I thought I'd give it some more time to see if it was worthwhile over the longer period.

1 week into this period I've been charged for the month (it wasn't stated anywhere this would happen).
_________

So basically it was the second offer (after cancelling the free week) which lead to me being charged. Watch out for that if you're using SG.

Cheers.

Fraudulent company stealing your card details to try to withdraw 252 usd from you, u can't find "cancel subscription" button , their customer support is non-existent. Stay away.