Solstice Sunglasses Reviews 70

Great customer service! They answered my questions promptly and made my purchase very easy.

I ordered a pair of frames and I totally forgot to add the lenses. I contacted customer service and was lucky enough to speak with a lovey representative named Lisa, who helped me with my problem. Through all the emails Lisa was a champion and totally took care of my order and processed the order. All while giving 100% great customer service- thank you, great job! I couldn’t be more pleased with my recent purchase, again thank you!

Got this email asking for a review and I never received the glasses. I haven't been able to connect with customer service, but I'm getting email after email promoting more products.

I greatly appreciate the prompt response. Thank you.

Wish processing/shipping times were faster. I don't need Amazon shipping speed, but having to wait almost two weeks for your order is a bummer!

Ordered a pair of glasses over 2 weeks ago. Order has not shipped, no updates, tried to call customer service a recording says there is no one to help you leave a message.

I never received my order. This is a scam.

I placed an order, but I received Dolce & Gabbana glasses instead of the Burberry ones I ordered—not to mention that the wait time was three weeks.

I had an amazing experience with this online glasses company! The service was excellent—fast, friendly, and very professional. They offer a huge variety of styles and designs, making it easy to find the perfect pair. Highly recommend to anyone looking for quality glasses and great customer care.

The customer service number does not work

Zero updates or communication about my order, I’m not even sure this is a real company. Would not recommend using them ever.

Costumer service is horrible. The glasses never shipped and I contacted them and never heard back but only got an email saying they were closed for Passover.

Received counterfeit item with no box case or papers. Item was used showing signs of previous wear

I didn't receive 3/14/6 my order.

Bought the sunglasses 7days ago. Didn’t ship it yet.
Order number:99928

Not sure this is even legitimate. The the order confirmation came from some weird email address and there was not Us solstice sunglasses.com domain. I wrote back to customer support to confirm and the ticket was immediately closed. I have not received the items but will circle back here if I ever do and it’s not rip off.

When do you guys start shipping. Order $450 glasses and still don’t have a tracking number

I was looking for new frames for my prescription glasses and found a great price for the ones I was interested in. Previously purchased another pair of sunglasses. Came in on time and well packaged , zero issuse .
Thank you !

I havent heard about the status of my order yet!!