My tent is not waterproof. I bought the Air Bushcraft Premium and the seams around the windows leaked which turned into the other seams leaking. Luckily I have a cot because I woke up to puddles of wa... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We love our inflatable tent. It took about about 6 wks to make and arrive in the USA but directions were clear and it all came together. We ordered the Air Aquila in red with the air garden and that m... Toon meer
Bedrijf heeft geantwoord
Company is LEGIT, as seen on YouTube. Great communication, fast shipping, just waiting for better weather to open tent to take a look. If you are on the fence with buying from Sonmez, take that leap... Toon meer
Bedrijf heeft geantwoord
Purchased a Sönmez London 360 Discover tent and it is awesome. Custom service was great during the purchase process from Fatih K. who assisted in answering my questions and providing additional detail... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Sönmez Outdoor, a global leader in the inflatable camping tent industry, where innovation meets the great outdoors. As a pioneering manufacturer, we proudly design and deliver top-tier inflatable camping tents to adventurers across 190 countries, setting the standard in the camping gear sector. At Sönmez Outdoor, we're not just about creating tents; we're about revolutionizing the way you experience camping. Our dedication to innovation and excellence has positioned us at the forefront of the camping industry, where we continually strive to introduce groundbreaking solutions that enhance your outdoor adventures. Our products are designed with the modern explorer in mind, combining cutting-edge technology, superior comfort, and unparalleled durability. Whether you're embarking on a solo trek, a family camping trip, or an expedition with friends, our inflatable tents are crafted to provide you with an exceptional outdoor sanctuary wherever you are in the world. We take pride in our commitment to quality and our role in shaping the future of camping. Join us in exploring new horizons and become part of a community that embraces the spirit of adventure with Sönmez Outdoor – where your journey is our passion. Share your experiences and join the conversation on Trustpilot. Let us know how Sönmez Outdoor has transformed your camping experiences and helped you create unforgettable memories in the great outdoors. Discover the difference with Sönmez Outdoor, where innovation meets the open sky.
Contactgegevens
Şair Fuzuli Sk. No:18 Ümraniye, 34760, Istanbul, Turkije
- +90 216 526 20 97
- mail@sonmezoutdoor.com
- sonmezoutdoor.com
My tent is not waterproof
My tent is not waterproof. I bought the Air Bushcraft Premium and the seams around the windows leaked which turned into the other seams leaking. Luckily I have a cot because I woke up to puddles of water. I also had to pay duties and taxes for the shipping. I ordered and was charged for the diesel heaater connection but it was not installed.
21 juni 2025
Review zonder uitnodiging
Antwoord van Sönmez Outdoor
We have reviewed our order records and found no purchase of an “Air Bushcraft Premium” (or any other product) under this reviewer’s name, email address, or shipping details. This review is therefore not based on a genuine transaction with Sönmez Outdoor. Please remove it.
Hello
Hello
We would like to express our gratitude to SönmezOutdoor for the fast delivery and the highest quality product.
3 juni 2025
The tent is missing the pump.The tent is missing the pump.
The tent is missing the pump.
22 januari 2025
Total discloure..
Total discloure... Good quality tent.What I found deceiving was I expected a .ca company selling in canadian currency to ship from Canada. After purchase I was contacted by Somnez with a "BTW" email stating "There could be ALOT of duties and taxes due" on tent entering Canada. They were right. ZERO mention of this on website. Hundreds paid to DHL for brokerage etc. I'm happy with the tent. Somnez customer service was polite. I feel they werent up front with purchase. Slightly bitter i am.
22 oktober 2024
Review zonder uitnodiging
Livraison inacceptable pour le prix du produit
Livraison innaceptable 500€ de frais de douane
27 augustus 2024
Antwoord van Sönmez Outdoor
Nous comprenons votre frustration concernant les frais de douane élevés, et nous tenons à clarifier que ces frais ne sont pas sous le contrôle de notre entreprise. Chaque pays a ses propres règles et taxes douanières, et en tant que Sönmez Outdoor, nous ne déterminons ni ne percevons ces frais. Les taxes douanières sont collectées par votre gouvernement local et non par nous.
Si les frais de douane vous semblent trop élevés, nous vous encourageons à contacter les autorités compétentes de votre pays pour plus d'informations ou pour exprimer vos préoccupations. Malheureusement, certaines nations appliquent des droits de douane, tandis que d'autres n'en imposent pas.
Nous restons à votre disposition pour toute question supplémentaire concernant nos produits ou services.
Cordialement,
Purchased a Sönmez London 360 Discover…
Purchased a Sönmez London 360 Discover tent and it is awesome. Custom service was great during the purchase process from Fatih K. who assisted in answering my questions and providing additional details. We had our first camp in the tent on the beach at Assateague Island National Seashore in Maryland and it met all expectations. The quality is next level and I would highly recommend if you are looking for a very high quality tent that is easy to set-up.
14 juni 2024
Antwoord van Sönmez Outdoor
Thank you so much for your detailed and enthusiastic feedback! We're thrilled to hear that your Sönmez London 360 Discover tent exceeded your expectations, especially during your camping trip at Assateague Island National Seashore. It's wonderful to know that the tent performed well and that our team, especially Fatih K., was able to assist you effectively during the purchase process.
Your recommendation means a lot to us, and we're glad that you found the quality and ease of setup to be top-notch. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Antwoord van Sönmez Outdoor
Thank you for your feedback! We're delighted to hear that you're satisfied with the tent's performance in various conditions. It's our goal to provide versatile and reliable products that enhance your outdoor adventures.
Thank you very much for everything
Thank you very much for everything, you are the best, I received the tent and went on vacation, what more can I say is the word top, you are the best, the best quality of modern tents.
13 juni 2024
Antwoord van Sönmez Outdoor
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your tent and had a great vacation. Knowing that our product and service met your expectations truly means the world to us. Your satisfaction is our top priority, and it's wonderful to hear that you consider us among the best in modern tent quality.
Exceptional quality and customer service
I just received my London 360 Discoverer M and the quality of the build is exceptional. Equally important, I have found the customer service to be one of the best I have experienced across several industries. Sonmez Outdoors is clearly a well run company with a great product.
28 juni 2024
Review zonder uitnodiging
Antwoord van Sönmez Outdoor
Thank you so much for your wonderful feedback! We're delighted to hear that you're impressed with the quality of your London 360 Discoverer M tent and that our customer service has made such a positive impact on your experience. We strive to deliver both exceptional products and top-notch service, and it's incredibly rewarding to know that we've succeeded in doing so.
Sönmez London Prestige 2 to 4 person tent
I have been admiring these tents on YouTube for over a year now by watching the Turkish channels Atik Ailesi, Gezgin Dediler, and Yilmaz Kamp. I must say, I fell in love immediately and have been saving up to get this tent so I can experience it for myself! I've not been camping yet, but did set it up in my yard and it's everything I'd hoped for! Thank you so much Sönmez for making my dream come true and making such a very cool tent ⛺️ I love it so much! Highly recommend!! Also don't forget about customs when you order as the tent comes from Turkey, pricey, but I'll use it for the rest of my life! Tesekkurler Sönmez!! Ps I have a love for the Turkish culture I never would have, had I never found these channels and tents, I'm even learning the language 😊
6 mei 2024
Review zonder uitnodiging
Antwoord van Sönmez Outdoor
Thank you so much for sharing your journey with us! We're truly honored to hear that our tent has been a part of your dream and that it lived up to your expectations. It's amazing to know that our product, along with the inspiration from Turkish YouTube channels, has had such a positive impact on your life. We're thrilled that you've enjoyed setting up the tent and that it has sparked a love for Turkish culture.
Your kind words mean a lot to us, and we're confident that your Sönmez tent will serve you well on many adventures to come. If you ever need any assistance or have questions, we're here to help.
Teşekkürler and best wishes on your continued journey with both camping and learning the language!
We love our inflatable tent!!
We love our inflatable tent. It took about about 6 wks to make and arrive in the USA but directions were clear and it all came together. We ordered the Air Aquila in red with the air garden and that makes a huge difference in size. The quality is superior as it’s made out of rafting materials. The only thing we would recommend is to make the zipper to the entrance be able to open wider.
8 mei 2024
Antwoord van Sönmez Outdoor
Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying your Air Aquila tent and that the quality met your expectations. We appreciate your understanding regarding the delivery time and are glad that everything came together smoothly with the clear instructions.
Your feedback about the entrance zipper is valuable, and we'll certainly take it into consideration for future improvements. Enhancing our products based on customer experiences is important to us, and we're always looking for ways to make our tents even better.
The manufacturing and material are of…
The manufacturing and material are of the highest quality.
25 april 2024
Antwoord van Sönmez Outdoor
Thank you for your kind words! We're delighted to hear that you're impressed with the manufacturing and material quality of our tent. We take great pride in using the best materials and craftsmanship to ensure our products meet the highest standards.
A tent like no other
Very well made tent. Extremely sturdy and solid. I am impressed as to how stable and stiff the columns are once filled with air and the quality of material seems very high end. The extra features make this tent stand out. From theater screen to built in storage bag and vented windows, awning and a stove jack it’s truly in a class of its own. I can’t imagine any tent that would be able to compare. Great tent
25 april 2024
Antwoord van Sönmez Outdoor
Thank you for your detailed and enthusiastic feedback! We're thrilled to hear that you're impressed with the sturdiness, stability, and high-end quality of the materials used in our tent. It’s great to know that the extra features like the theater screen, built-in storage bag, vented windows, awning, and stove jack have added significant value to your experience.
We strive to create products that stand out, and it's incredibly rewarding to hear that you believe our tent is in a class of its own. If you ever need any assistance or have more feedback, we're here to help.
From ordering to the quality of the…
From ordering to the quality of the product.
Insane… shipping from Turkey to Canada only 4 days. Over the top with the quality of the tent. Will be use alot this season and now all year round.
25 april 2024
Antwoord van Sönmez Outdoor
Thank you for your fantastic feedback! We're thrilled to hear that your experience, from ordering to receiving your tent, exceeded your expectations. It's great to know that the shipping was fast, and that the quality of the tent has impressed you. We’re confident that it will serve you well throughout the season and beyond.
If you need any further assistance or have any questions, we're here to support you.
Company is LEGIT
Company is LEGIT, as seen on YouTube. Great communication, fast shipping, just waiting for better weather to open tent to take a look. If you are on the fence with buying from Sonmez, take that leap. We ordered the London Family...
3 april 2024
Antwoord van Sönmez Outdoor
Thank you for your trust and confidence in Sönmez Outdoor! We're glad to hear that you had a positive experience with our communication and fast shipping. We understand the anticipation of waiting for the right weather to fully enjoy your London Family tent, and we're sure it will meet your expectations when you do.
Your recommendation means a lot to us, and we appreciate you encouraging others to take that leap. If you need any assistance when you’re ready to set up or have any questions, we’re here to help.
Best tent ever!!
I found out about this watching Atik Ailesi on YouTube. Great quality, a true four season tent! I love my Sönmez - benchmark for all inflatable tents out there ⭐️⭐️⭐️⭐️⭐️
22 februari 2024
Antwoord van Sönmez Outdoor
Thank you for your wonderful feedback! We're delighted to hear that you discovered our tent through Atik Ailesi on YouTube and that you're enjoying your Sönmez tent. It's an honor to be considered the benchmark for inflatable tents, and we're thrilled that you're satisfied with the quality and four-season performance.
Your 5-star review means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out.
Müşteri memnuniyeti ve çözüm odaklı
Müşteri memnuniyeti ve çözüm odaklı, Sattığı ürünün sonuna kadar arkadında duran. Bence 5 yıldızı fazlasıyla hak ediyor.
28 maart 2024
Antwoord van Sönmez Outdoor
Değerli geri bildiriminiz için çok teşekkür ederiz! Müşteri memnuniyetini her zaman en ön planda tutuyoruz ve sizlere en iyi hizmeti sunmak için çaba gösteriyoruz. Ürünlerimizin arkasında durduğumuzu bilmenizi isteriz, bu nedenle memnuniyetiniz bizi çok mutlu etti.
Bu değerli yorumunuz ve 5 yıldızınız için tekrar teşekkür ederiz. Herhangi bir sorunuz veya ihtiyacınız olursa, biz her zaman buradayız.
Antwoord van Sönmez Outdoor
We are thrilled to receive your feedback and are delighted to hear that you are pleased with our product and the speed of our delivery service. At Sönmez Outdoor, we strive to offer not only high-quality products but also ensure that our delivery process meets the expectations of our valued customers like yourself.
Your acknowledgment of the quality of our product is greatly appreciated. We take pride in designing and manufacturing items that provide satisfaction and value to our customers. It is always rewarding to know that our efforts to offer top-notch products are recognized and appreciated.
Moreover, we understand that timely delivery plays a crucial role in enhancing the overall customer experience. Our team works diligently to ensure that all orders are processed and shipped promptly so that you can enjoy your product without unnecessary wait times.
Your positive feedback is a strong motivator for our team and reinforces our commitment to maintaining high standards in both our products and our service. We are grateful for your support and are pleased to have met your expectations.
If there is anything more we can do to assist you or improve your experience with Sönmez Outdoor, please feel free to let us know. We are here to serve you and ensure that your interactions with our brand are always positive and satisfying.
Thank you once again for choosing Sönmez Outdoor and for taking the time to share your thoughts with us.
Best regards,
Great quality tents
Great quality tents. Very simple set up. Do not like that the international shipping was not correct. It cost us $130 more for shipping.
14 maart 2024
Antwoord van Sönmez Outdoor
Dear Mac Family,
Thank you for sharing your feedback and for highlighting the quality and ease of setup of our tents. We're delighted to know that you are pleased with the product itself.
Regarding the international shipping charges, we understand your concern and sincerely apologize for any inconvenience caused. At Sönmez Outdoor, we strive to provide the most accurate shipping costs to our international customers. However, please be aware that shipping fees can vary due to factors beyond our control, including varying taxation and customs policies in different countries.
We occasionally offer free shipping promotions, but it's important to note that the cost of international shipping doesn't include potential taxes or duties imposed by your country's customs regulations. These additional charges can vary significantly across different regions and are determined by local laws.
We value your business and want to ensure your satisfaction with our service. If you have any further questions or need assistance regarding the shipping charges, please feel free to reach out to our customer service team.
Thank you for choosing Sönmez Outdoor, and we look forward to serving you again in the future.
Warm regards,
Sönmez Outdoor Team 🏕
The quality of the tent is excellent
The quality of the tent is excellent ! It shows your people take pride in their work! We love our tent
10 februari 2024
Antwoord van Sönmez Outdoor
Dear Robert Vettore,
Thank you for taking the time to share your positive review with us. We are thrilled to hear that you are delighted with the quality of your tent and that it reflects the pride and dedication we put into our work.
At Sönmez Outdoor, we are committed to delivering excellence in every product we craft. Our team's passion for quality and attention to detail are integral to creating tents that not only meet but exceed our customers' expectations. Hearing that you love your tent is a testament to the hard work and dedication of our team.
We are grateful for your support and are pleased that your experience with our tent has been so positive. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us.
Thank you once again for your kind words and for choosing Sönmez Outdoor. We look forward to being a part of your future outdoor adventures.
Warm regards,
Sönmez Outdoor Team 🏕
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.