I need to quiet down my hatchback and need sound absorbing material. (tried dynamat and weighted vinyl and still unsatisfactory because nothing to absorb airborn sound) Bought 1" thick 4'x4' eco absor... Toon meer
Bedrijf heeft geantwoord
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We are writing to let you know of the terrible experience we had with the Quiet Barrier MLV we purchased from your company. We received the product in December and Saturday 1/3/26, we attemp... Toon meer
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Justin was extremely helpful despite my having a thousand questions! I spoke with another rep initially who was also great. The automatic door sweep was easy to install. Only slight issue is the rubb... Toon meer
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I used my sound proofing material inside the engine hood on my Bayliner Discovery 195. It took roughly 13 square feet to complete the project. Any review of this boat model ever written includes... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Contactgegevens
440 RAMSEY AVENUE, 17201, CHAMBERSBURG, Verenigde Staten
- 1-866-949-9269
- sales@soundproofcow.com
- soundproofcow.com
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Poor product quality control
We are writing to let you know of the terrible experience we had with the Quiet Barrier MLV we purchased from your company.
We received the product in December and Saturday 1/3/26, we attempted to install it. The instructions were confusing because one page said to leave a 1/4 gap on the MLV
Another instruction web page said to leave the 1/4 gap on the drywall going over the MLV. We called twice to customer support to clarify to be sure we got it correct.
We proceeded to mark 1/4 gap around the parameter of our wall. When we went to hang the first 4x8 piece of MD MLV, we could not get the sides to line up with the ceiling.
Steve checked the square of our ceiling and walls and we were in line. Then we checked the sheets of MLV and discovered they were ALL cut diagonally!
Pictures are attached that show our ceiling and walls are square but not the sheets!!
Being Saturday late afternoon, and we missed the 15 day return because our drywall contractor was out of the country for a holiday, we decided to try and square them ourselves.
That said, it took us the rest of Saturday to square the sheets. We were able to successfully hang them on Sunday once squared. This wasted a whole day.
This was totally unacceptable as EVERY sheet was off! One sheet was not even the full 96" when we had to trim it to be square!! Then, the seam tape was supposed to be 96" and was only 94"!
When you buy a drywall or panel that says 4x8, you expect it to be 4x8 square! Your company has TERRIBLE quality control.
We picked your company because it was in the USA and veteran and woman owned. However, this product has given that and your company a bad reputation.
3 januari 2026
Review zonder uitnodiging
Antwoord van Soundproof Cow
Good afternoon, Joyce and Steve,
We will again apologize for the issues you are experiencing with the material from your recent purchase; our team has discussed this extensively because we have never received feedback such as this. The material typically has small deviations in size and length within acceptable tolerances which is an industry standard. We have not had customers tell us of size / installation issues in the past, and we are again sorry to hear that you encountered this with your order. We will be addressing this with our quality control team and our internal operations to ensure this issue does not happen again. We strive to meet our customers' expectations and are typically flexible with our return policy.
We will again ask at this stage of your project, are there any questions that we can answer or assistance that we can provide? Please do not hesitate to let us know.
The Soundproof Cow Team
Great customer service, I didn't even buy anything.
Wow! I called the company, and they answered the phone!! I talked directly to a live person. Great customer service from the first interaction. I asked him if SoundproofCow could help with my impact noise problem from the upstairs neighbors. Since the solutions would involve construction, and I am a renter in an apartment, it would not work for me. BUT then the agent went above and beyond and advised trying a pink noise machine to help mask the impact sounds coming from my upstairs neighbors. The wonderful customer service agent saved me tons of money I would have spent on Amazon trying DIY remedies. Thank you for your advice.
24 juni 2025
Review zonder uitnodiging
LOVE THE COTTON INSULATION !!
LOVE THE COTTON INSULATION !!! I DID A VAN TO CAMPER CONVERSION, AND THIS WAS HANDS-DOWN, THE BEST CHOICE FOR MY VAN APPLICATION.. NO ITCHY TOXIC MATERIALS, IT WAS WONDERFUL TO WORK WITH.. LOVE YOUR PRODUCTS !!
14 november 2024
Review zonder uitnodiging
Antwoord van Soundproof Cow
Good day, Michael,
Thank you very much for the amazing rating and feedback. We truly appreciate it!
We are glad your project went well, please keep us in mind for future needs.
Thank you,
The Soundproof Cow Team
Quiet Barrier™ Specialty Composite w/PSA
I purchased 1 roll of Quiet Barrier™ Specialty Composite w/PSA for the inside of my boat engine cover. I didn't use a dB meter to measure the difference before and after, but I was happy with the results. There was a noticeable difference in the ease of conversation while the boat was underway towing wakeboarders. I have a direct drive engine and was able to cover 80% of the interior of the engine cover with 1 piece of this product. I could add a 2nd piece and improve the results, but I'm happy with what was achieved with 1 piece. I ended up prioritizing the portion of the engine cover facing the driver and passenger seat which left the 20% facing the rear passenger seats less protected. The other thing that people should be aware of is the added weight. This mat is heavy and does impact the effectiveness of the struts in holding the engine cover open. Upgrading the struts would help solidify the cover in the upright position, but the old ones were able to keep it open with the added weight. I was also satisfied with the adhesive backing of this product and believe it will hold everything in place without an issue.
12 mei 2024
Review zonder uitnodiging
Antwoord van Soundproof Cow
Good day, Doug,
Thank you for the amazing rating and feedback. We are thrilled to hear the Quiet Barrier™ Specialty Composite w/PSA worked so well for your needs.
We hope this application continues to make your boating even more enjoyable. :-)
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Will this work for live bands ?
I see lots of reviews of cx services however I don't see many reviews on if this stuff works . I'm a drummer and will be looking to sound proof an unfinished storage space / garage, or at least as much as I can without spending a crazy amount of money. Any users use this for live band application? Thats the true test right there lol
28 januari 2024
Review zonder uitnodiging
Antwoord van Soundproof Cow
Good day, Chris,
Thank You for reaching out; we would love to hear more about your project. You can reach our Sales Manager at sales@soundproofcow.com to discuss soundproofing solutions for your practice space.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Order shipped quick and arrived in…
Order shipped quick and arrived in perfect condition. They also sent me a confirmation to review prior to shipping just to ensure that everything was correct. Solid experience.
18 december 2023
Antwoord van Soundproof Cow
Good day, Daniel,
Thank you for the amazing review and feedback. We truly appreciate it and are thrilled to hear that you are so happy with your experience. Please keep us in mind for any future needs.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Very helpful
Very helpful on choosing the correct product. Absolutly no pressure to choose a more expensive line.
29 november 2023
Antwoord van Soundproof Cow
Good day, Linn,
Thank you very much for the amazing rating and feedback, we truly appreciate it. We are always happy to help :-)
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Antwoord van Soundproof Cow
Good day, Stephen,
Thank you for the great review and feedback.
We truly understand your frustration with shipping costs, they continue to be high. As an attempt to give our customers the best options we now show the rates of UPS and Fed Ex in the checkout of the shopping cart so that we can hopefully save our customers money and let you, the customer pick the best option for you.
We will continue to look for ways to improve this.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
more tracking/shipping info
27 november 2023
Antwoord van Soundproof Cow
Good day, Jeffrey,
Thank you for the review and feedback. We apologize that it was confusing, the one tracking number listed on your invoice was linked to the two shipped boxes, however the invoice did not say that.
We strive to provide an excellent customer experience and we will work to improve this.
Thank you again, wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
I talked with customer service Ryan…
I talked with customer service Ryan Ingram. He gave me the very detailed help. He helped me to find right soundproof material for my problem and also calculated the size of the material needed. Once I order it, the shipping was also fast. I got the material in 2 days.
30 november 2023
Review zonder uitnodiging
Antwoord van Soundproof Cow
Good day, Amy,
Thank you very much for the amazing review and feedback! Ryan is great at what he does and truly enjoys assisting our customers.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Great customer service!
27 oktober 2023
Antwoord van Soundproof Cow
Good day, Ruth,
Thank you so very much for the amazing rating and feedback, we truly appreciate that!
Wishing you a fabulous rest of your day, be safe, be well.
The Soundproof Cow Team
Easy to place order, quick delivery
I received the order of MLV very quickly. Products were packaged quite well, no damage. Online ordering was very intuitive and easy to accomplish.
16 oktober 2023
Antwoord van Soundproof Cow
Good day, Scott,
Thank you very much for the amazing rating and feedback. We truly appreciate it. We hope your project went well. Please keep us in mind for any future needs. Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Well the product worked great but the…
Well the product worked great but the cost of shipping was way over the top. It cost more than the price of the product.
8 oktober 2023
Antwoord van Soundproof Cow
Good day, Jesus,
When we looked up your purchase it looks as if by ordering 2 rolls of our Quiet Wrap, instead of a case of 2, the shopping cart charged you incorrectly on shipping. We truly apologize for this error. We will be discussing this with our web development team. We will email you directly with details of the refund for the difference between the true shipping cost and what you paid.
Thank you, and we are thrilled that you are otherwise happy with your purchase!
Be safe, be well.
The Soundproof Cow Team
The first batch of product they sent…
The first batch of product they sent out had some defects and were not up to par. Sent them an email and some pictures, and they promptly replied and sent out replacement product. Excellent service and standing behind their products.
8 september 2023
Antwoord van Soundproof Cow
Good day, Jeff,
Thank you for the amazing rating and feedback. We truly appreciate you letting us know about the material issue so that we could make it right. We have also educated our shipping and receiving team to do product QA checks on orders.
We hope that your project went well. Please keep us in mind for future soundproofing needs.
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Antwoord van Soundproof Cow
Good day, James,
Thank you very much for the amazing rating and feedback. We truly appreciate it.
Please keep us in mind for future projects.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
You list 1-3 business days for…
You list 1-3 business days for delivery. But then I order and it becomes 2-3 weeks. Good thing the owner isn't in a rush.
24 augustus 2023
Antwoord van Soundproof Cow
Good day, John,
Thank you very much for letting us know about this issue / delay. We truly apologize for this inconvenience and also for the lack of communication regarding the delay. We strive to keep accurate ship times on our website, in this case it appears to have been a raw material delay. We again truly apologize, and we will be refunding you 10% of your material purchase. You will be receiving the refund receipt via your email on file with us.
We will be sure to have more accurate lead times reflected on our web site.
Thank you, and we truly hope that you will give our company another try in the future.
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
Works great, very hard to cut.
The material shipped promptly, and arrived before the projected date! The product works as advertised. The only drawback is that is extremely difficult to cut. Perhaps you could include a sheet with installation tips and techniques? That would have been very helpful.
9 augustus 2023
Antwoord van Soundproof Cow
Good afternoon, Matt,
Thank you very much for the amazing review and feedback, we truly appreciate it. We are sorry to hear that you had difficulty cutting our Echo Absorber Acoustic panels. We will discuss if anything can be sent with orders regarding installation tips and techniques. However, our path has always been to try and reduce our carbon imprint and be as green as possible, trying to do as much as we can digitally. We do have digital install guides on our website, as well as, on the Echo Absorber product page, under the installation tab. We are also always happy to discuss these topics with our customers and help walk you through any questions that you might have by calling any of our 800 numbers. If you still have any questions or concerns that we can assist with, please call 1.866.949.9269. you are also welcome to email sales@soundproofcow.com
Thank you again, we wish you a wonderful rest of your day, be safe, be well.
The Soundproof Cow Team
Product not specified as received
Product not specified as received. I would not order this product again. Price and product=expensive
29 juli 2023
Antwoord van Soundproof Cow
Good day, Jason,
Our sincerest apologies on the delayed response. We would like to hear what issues there were with the specification of our Echo absorber hanging baffles you purchased so we can address your concerns. Please contact Kellen Beaver, our corporate sales manager, kbeaver@soundproofcow.com to discuss and further assistance.
We look forward to hearing from you.
Wishing you a fabulous day, be safe, be well.
The Soundproof Cow Team
Office folks were very helpful and…
Office folks were very helpful and knowledgeable. They recommended some auto soundproofing for me and once installed worked exceptionally well.
11 juli 2023
Antwoord van Soundproof Cow
Good day, Joseph,
Thank you very much for the amazing rating and feedback, we truly appreciate it!
We are thrilled to hear that everything worked so well for your project! Thank you so much for sharing :-)
Wishing you a wonderful day, be safe, be well!
The Soundproof Cow Team
Awesome Customer Service
Great customer service! I placed my order online, paid and completed everything. I received a phone call the next business day, specifically to reduce the amount I paid and help lower cost due to shipping. Was even able to get some additional product and still ended up with a refund. Can't wait to install the products to see how much they help. Will definitely use again.
12 juli 2023
Antwoord van Soundproof Cow
Good day Brennan,
Thank you so very much for the amazing rating and feedback, we truly appreciate it!
Shipping is expensive, we always try to help reduce that when we can :-)
We are thrilled to hear that, thank you for supporting a small, woman owned business!
Wishing you a wonderful day, be safe, be well.
The Soundproof Cow Team
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