Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Toon meer
Bedrijf heeft geantwoord
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Toon meer
Bedrijf heeft geantwoord
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Contactgegevens
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Singapore
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
3,8
Goed
87 reviews
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good super responsive customer service
Good super responsive customer service. Solution oriented. Would buy again
9 april 2026
Proactive Communication and Customer Service
Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with a customer is very much appreciated :)
9 maart 2026
Very good service
Very good service. Though the initial model I ordered was not available, seller propose a similar model with prompt delivery.
17 maart 2026
The miscommunication in collection mode…
The miscommunication in collection mode made by the staff. Company refused to honour the agreed mode of collection.
23 maart 2026
Great experience with SourceIT
Great experience with SourceIT. The seller was very communicative and kept me updated about possible order delays. I appreciated being given the option to cancel if the delivery dates didn’t suit me. I also shared my delivery window, and they were able to accommodate it. Very happy with the service.
6 maart 2026
Great price
Great price, quick respond, phone call to confirm certain technical stuff. At the end of the day, projector is delivered well, works very well.
4 maart 2026
Staff were very helpful
Staff were very helpful, responsive and accommodating! Thank you :)
24 februari 2026
Expedited Delivery right before CNY
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made sure I get the delivery before CNY.
12 februari 2026
Good service
6 februari 2026
Delivery cost should provide faster speed of delivery
Good to have a tracking system that show progress as delivery was late for a day and delivery cost is $25 .
29 januari 2026
The paid item may be picked up more…
The paid item may be picked up more quickly or instantly. This will ease the load on the customer's mind.
6 januari 2026
Fast and easy to collect my orders…
2 januari 2026
Room for improvement
I placed an order for Kofax pdf software on 31st December 2025 and have no received the e licence for the product until today.
I have emailed sourceit on 5 January 2026 to inquire about the status of the product and I was told that the order is processed and that EDS renewals will give me the e licence soon.
Afterwards, there were no updates on whether I received anything or not and I received this feedback form on my email.
This shows that the after sales service is lacking. And the company fails to update anything to the customer. It seems like I need to take the initiative to ask questions about the status of a product that I purchased when I believe it is supposedly the company updates me on it. A lot of improvement needed.
31 december 2025
Great customer service
26 november 2025
Disappointing the customer service
A bit disappointing. I had clearly highlighted that the item was urgent, but there was no response. The lead time given was 2–3 days, yet it still went past the promised timeline. I also mentioned that I didn’t mind paying an urgent processing fee to speed things up, but there was no reply via email or WhatsApp. Overall, the communication and follow-up could be much better.
1 december 2025
Sucks
Sucks, that isn't any respond on the second email reported on the faulty set I report.
I'm waited for almost a week and I still not getting any email replied.
12 november 2025
Antwoord van sourceit.com.sg
Thanks for raising this and sorry for the delayed reply.
We acknowledge the gap in responding to your second email and that’s on us.
As shared earlier, a replacement unit was already exchanged, and the second set issue is now being escalated for another claim.
Our team is actively working with the supplier to secure a new replacement for you.
We’ll follow up with you directly with the next update and appreciate your patience while this is being resolved.
Apps never update status
Even after install apps, to mentioned status update till door step, in fact no status update in apps, make it confuse and doubt even after 3 days still no update, customer service so slow
To response
30 september 2025
Antwoord van sourceit.com.sg
Thanks for flagging this and sorry for the confusion caused by the app status.
You’re right that the tracking should reflect real-time updates clearly.
The lack of updates and slow response is not the experience we aim to deliver.
We’re escalating this internally to fix both the app sync and response time.
Appreciate your patience and we’ll follow up on your order status directly.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.