Spainoaa Reviews 10

Scam WARNING… please stay away from company, I bought a Mona Lisa picture on second of December, it’s now the 24th of December and it hasn’t arrived I have since several emails all ignored, reading from the rest of the reviews, this company clearly just rip people off for a living. Please do not spend your hard earned money with these rip-off merchants, the people who run this business should be ashamed of their self, and if you was one of my family members or son or daughter, I’d be disgusted with you, shame on you ripping off the general public!

Scam, took my money, didn't receive anything when I complained they sent me a discount code, I said i wanted my money back, they ignored me

I bought an Emotional Support Advent Calendar and it is absolute rubbish. It implies that there are crocheted characters, but it is in fact tiny plastic characters and the writing on them is so small you can't read it even with a magnifying glass. I would not recommend ever buying anything from this company.

If I could give zero I would.
Such a poorly made product. Not as advertised. Tried to cancel but it was conveniently shipped. Customer service was awful please don’t waste your money!

Terrible product, pieces missing and unable to read encouragement phrases on advent calendar! Very poor quality! Customer Service almost implied my fault and return at cost to myself. TERRIBLE COMPANY AVOID AT ALL COSTS

AVOID! SCAM! AVOID!
Like so many others I was scammed with the Emotional Support Advent Calendar.
I will be putting it in the hands of my credit card company to get my money back.
AVOID like the plague.
AVOID! SCAM! AVOID

Total scam - bought an advent calendar supposed to be crochet characters, just horrible little flat plastic pictures of them inside instead. No option for return - so I've lost £30. Avoid this company like the plague.

What a scam. Bought an emotional support advent calendar expecting little crochet characters with actual little positivity messages. To be fair, the description did not specify that is what you got, it was vague. I did wonder if I might just get one crochet character and 24 little card messages. Not even that..inside are 24 pathetic hard plastic laminated pictures of crocheted characters, most with writing so small it is impossible to read and some with writing that is just about legible but in some non language!
Funnily enough, this is no longer for sale on their website.

I ordered 2 emotional support advent calendars of the little knitted kind.

It arrived with small flat plastic pictures of the knitted animals and creatures. False advertising.

I'm now in the process of trying to get a refund but they're delaying and taking days between emails.

Not answering the questions or sending me the returns details.

Do not trust this seller!
Update: seller responds to my refund request by offering a 30% discount code, then asking for photos of unopened goods (already sent) asking the same questions and trying to put me off by explaining I'm liable for return postage and shipping to China.

Side note: The last time I tried to return goods to China, I got them returned to me months later.

If I could give zero star I would, they advertised an advent Calendar. picture shows little crochet positive little characters. What I got was flat plastic tiny version 50% were unreadable absolutely shocking. Scammers please don’t waste your money. There response was there was nothing wrong with item so no refund given and would not accept a return