Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... Toon meer
Bedrijf heeft geantwoord
Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... Toon meer
Bedrijf heeft geantwoord
I live in the UK and I ordered a wiper motor linkage obviously for a right hand drive vehicle, but Sparepartstore24 sent a linkage for a left hand drive vehicle, so I couldn't use it! They do have a g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
Contactgegevens
4,1
Goed
74 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awful company
Awful company, don't deliver items, don't reply to emails do not use!!!
30 juli 2024
Review zonder uitnodiging
Antwoord van Sparepartstore24 - Great Britain
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, sparepartstore24 Team
£8.45 delivery cost and still took a week
£8.45 delivery on an item that weighed approx 200g and took a week to arrive. Slow and expensive service.
21 juni 2024
Review zonder uitnodiging
Antwoord van Sparepartstore24 - Great Britain
Hello Mark, Thanks for your feedback. We insure every parcel, regardless of its volume and value. This increases the shipping cost but it also allows us to provide a higher quality of services, which is very important to us. Moreover, we offer shipping at our costs on big orders. Please remember that we deliver goods from Germany, so the shipping is more expensive than from your local store. Feel free to contact us at trust@sparepartstore24.co.uk is you have any questions. We will be always happy to assist you. Best Regards, Sparepartstore24 Team
I ordered an incorrect part for my…
I ordered an incorrect part for my vehicle, of my own fault. I reached out to customer service and within 24 hours they provided me a solution that I was happy to accept. The process was smooth and quick.
22 mei 2024
Review zonder uitnodiging
Antwoord van Sparepartstore24 - Great Britain
Hello Damani!
Please, accept our gratitude for your feedback and attention to our work. We are happy to know that you have a positive experience of cooperation with us. Please, feel free to contact us if you have any questions.
Best regards,
Sparepartstore24 Team
Great
Great, received correct part, installed and all working so far perfect, it was delivered with care as well.
10 april 2024
Antwoord van Sparepartstore24 - Great Britain
Hi Nati!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*
Best regards, Sparepartstore24 Team
Antwoord van Sparepartstore24 - Great Britain
Hi there Elizabeth !
Thank you very much for your time and appreciation.
Best regards,
Sparepartstore24 Team
Improving service 👏
Tailgate strut arrived swiftly, entirely seamless process.
Previous orders have seen delays, not this time !
11 maart 2024
Antwoord van Sparepartstore24 - Great Britain
Hello!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
Very good thanks
20 februari 2024
Antwoord van Sparepartstore24 - Great Britain
Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, sparepartstore24 Team
Great items at a great price
Great items at a great price, only downside delivery took a little longer than I anticipated
16 januari 2024
Antwoord van Sparepartstore24 - Great Britain
Hello David!
Thank you for your feedback. We always do our best to process and ship your order as quickly as possible. But we have room to grow.
Please, feel free to contact us again.
Best regards,
Sparepartstore24 Team
Antwoord van Sparepartstore24 - Great Britain
Hello!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
Antwoord van Sparepartstore24 - Great Britain
Dera Mr Peter White !
We want to thank you for your time and positive feedback!
Best regards,
Sparepartstore24 Team
First time using and found it to be…
First time using and found it to be easy with detailed parts list A++
12 oktober 2023
Antwoord van Sparepartstore24 - Great Britain
Hi Jory!
Thank you very much for your time and appreciation.
Best regards,
Sparepartstore24 Team.
I order a chambelt kit ct1168wp2,box is…
I order a chambelt kit ct1168wp2,box is coming open with water pump in plastic foil.I don't know if is the original one.normaly water pump and belt need to be in separate box,and all together make this continental kit. Very strange,is first and last time when I use this site.
25 september 2023
Antwoord van Sparepartstore24 - Great Britain
Hello Ionut Laurentiu,
Sorry to hear about your experience.
We'd appreciate it if you could contact us at trust@sparepartstore24.co.uk so that we can find your order in our system and help you with your issue.
Best Regards,
Sparepartstore24 Team.
Right part quickly.
29 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hello Steve!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team.
Great company the advice to getting the…
Great company the advice to getting the right part was so valuable
24 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hello Dean!
Thank you very much for your feedback and wonderful rating.
We will continue to work only for 5*
Best regards,
Sparepartstore24 Team.
Easy to order online good price quick…
Easy to order online good price quick delivery thanks
23 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hi David!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Sparepartstore24 Team.
Reliable Seller. Recommended.
Quality replacement item as described. Arrived quickly and very good value for money. Why pay 4 times as much for a bag with a name on it?
13 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hello Peter!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Sparepartstore24 Team
Antwoord van Sparepartstore24 - Great Britain
Hello John!
Thank you for your positive feedback!
Best regards,
Sparepartstore24 Team
All good and would use again
14 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hello!
Thank you for your kind words and appreciation of the quality of our work.
We are looking forward to seeing you in our online store.
Best regards,
Sparepartstore24 Team
3 weeks and and counting…
3 weeks and 2 days since placing my order I have had no delivery and it isn't even on it's way to me. If Evri lose your parcel (highly likely) sparepartstore24 refuse to help you until it has been 7 working days since the parcel last 'moved'. This threshold was passed and now another week has passed with no update from them on where my parcel is. They won't even refund delivery or send another part out as a goodwill gesture and try to claim that the parcel is still on its way! Generally for car parts you are in a rush so I would strongly recommend not using sparepartstore24. Order cancelled and gone to the dealer, lesson learnt. Finally I can use my air-con again :).
10 augustus 2023
Review zonder uitnodiging
Antwoord van Sparepartstore24 - Great Britain
Hello Josh,
We are sorry for the inconvenience.
Please let us know your order number at trust@sparepartstore24.co.uk so that we could identify you and look into your case in detail.
Best regards,
Sparepartstore24 team
I had been searching for a fuel in…
I had been searching for a fuel in particular a Bosch one the spare part store web site showed the exact one
3 augustus 2023
Antwoord van Sparepartstore24 - Great Britain
Hello Daniel!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Sparepartstore24 Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.