Good website for ease of finding/ordering parts. Item arrived (Car Suspension Control Arm) and appears to be a quality part at a very competitive price. I ordered the item on Friday at 1415 and immedi... Toon meer
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Lees wat reviewers zeggen
Dyson V11 Torque Motorhead Estimated between: Nov 24 and Nov 29 1 £54.99. No response to numerous emails. Tel +44 333 335 5871 does not work. Just rings off immediately. Live chat also t... Toon meer
Bedrijf heeft geantwoord
Ordered a V15 Dyson exchange. No tracking number, no replies to email, no reply to live chat, Phone number does not work. Was going through paypal to get a refund but it turned up out the blue totally... Toon meer
Bedrijf heeft geantwoord
Same situation as other reviews. Order placed for Dyson motorhead, and no delivery within dates advised. Follow up emails/online chats all seem to be automated, and no response on delivery. Phone l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We sell brand new genuine parts for brands, such as Dyson, Vax and Samsung.
Contactgegevens
63/66 Hatton Garden, EC1N 8LE, London, Verenigd Koninkrijk
- +44 333 335 5871
- contact@spareshut.co.uk
- spareshut.co.uk
2,1
Slecht
246 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Unnecessary huge box used for small item
20 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Hi, and we're sorry that you feel this way Ryan. We will take this feedback on-board and attempt to be more sustainable and eco-friendly in the future, when it comes to packaging and sending our products.
Order HUT2295
20 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
Happy customer
Happy customer
Received an email saying I have 12 months guarantee
18 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
Thanks received my order this morning
20 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
Website easy to use and ordered without…
Website easy to use and ordered without any trouble. Received my tracking number on the supposed day of delivery, hence the 4/5 stars.
15 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you for your positive review. We're hope you are satisfied with your purchase.
I have received a faulty battery
I have received a faulty battery
Name Denis peters
17 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Hi Denis, it seems like you've already been in touch and returned this battery. We issued you with a full refund today. We would appreciate it if you could remove this review, as the problem has now been resolved. Thanks, and we do deeply apologise about you receiving a faulty battery. Sometimes, things like this happen, when customers return the wrong product. Apologies.
Order placed for Dyson v11 cyclone on…
Order placed for Dyson v11 cyclone on 3rd February. Received confirmation email on 6th February advising order is on its way but no tracking details provided. Have been emailing to chase this. Spares Hut only replied to me on 11th February asking if still not received and are not replying to me since. Would like to know where my order is as I currently do not have a working hoover
Update 1ST May as requested by spareshut: order was received late February (HUT2643) but it was the wrong colour (gold) that does not match my hoover and therefore not what I ordered. I contacted spareshut right away and have still not received a response. Will be avoiding this company in future
3 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Hello, we're so sorry to hear that you had a bad shopping experience with us. However, we have not been able to locate your order. Are you sure you are reviewing the correct company?
Please email us at contact@spareshut.co.uk
My order has been delivered to the…
My order has been delivered to the wrong address Name: Julie Cobham
14 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
We're sorry that your order has been delivered to the wrong address. I can confirm we have issued a replacement for you that will dispatch tomorrow morning. Thanks.
i have to return my order authorise…
i have to return my order authorise this please i have emailed you
13 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Updating my last review as it is not…
Updating my last review as it is not letting me login to my trust pilot account. Recovered the part that I ordered that was at my neighbours. Silly Royal Mail driver never put a slip through my door
11 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Item delivered to the wrong house
Item delivered to the wrong house
Spoken to them will update my review when everything has been sorted.
10 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
We're sorry that your order has been delivered to the wrong house. I'm glad you brought this to our attention and hope one of our team members are in the progress of resolving this for you.
If you have any other questions, then please be sure to email us at contact@spareshut.co.uk
Thanks.
Scam...don't fall for it
6 februari 2023
Antwoord van Spares Hut
I have flagged this review, as it is completely false. We are unable to find any order under the name "Customer". This review is completely ridiculous and has no context. If you have any other questions, then please be sure to email us at contact@spareshut.co.uk
Thanks.
Delighted
Delighted! Quick delivery and fitted perfectly and above all the other websites I checked had the same part at more expensive prices
8 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Item dispatched next day however wrong…
Item dispatched next day however wrong item was received. Was packaged well. Spoke to customer service and a replacement was issued when I dropped the wrong item off at the post office. Shame I received the wrong item in the first place but mistakes happen. Dyson is now working again.
10 februari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Gary Williams
18 november 2022
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Order arrived hut1941
13 januari 2023
Review zonder uitnodiging
Antwoord van Spares Hut
Thank you, we really appreciate your feedback.
Did not get an email when my order was…
Did not get an email when my order was being sent claimed through PayPal and was delivered the next day if I got a dispatch email would’ve been a lot better lol
15 december 2022
Review zonder uitnodiging
Antwoord van Spares Hut
We're sorry about your experience. We'd like to make it up to you. Please email us at contact@spareshut.co.uk
***STAY AWAY***
***STAY AWAY***
No goods received, no response to emails, complete black hole for communication.
***STAY AWAY***
15 december 2022
Antwoord van Spares Hut
We are unable to find any order under your details. Please email us at contact@spareshut.co.uk, so we can resolve any issues. Thanks.
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