I can’t fault this business, okay first time of using them but I tell it as I see it. So I needed a roller belt for a Vax vacuum cleaner, looked online eBay were selling the belt for £15, Vax never ha... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought a broken cordless electric Spear & Jackson lawnmower off Facebook Marketplace. Quickly identified the issue with it using a multimeter. Ordered the part to replace the faulty one, which quickly... Toon meer
Quick delivery, item perfect as I lost the brush from my Bush hover and I needed a spare. Great site and great service!
Bought some battery mower parts, found out that I didn’t actually need them so returned them. No issues, good communication via email and money returned back into my account within reasonable time.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.
Contactgegevens
Verenigd Koninkrijk
- sparesmad.co.uk
4,2
Goed
54 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery
Quick delivery, item perfect as I lost the brush from my Bush hover and I needed a spare. Great site and great service!
1 april 2026
I’m very happy with my product
I’m very happy with my product. Very quick delivery to.
Top seller
31 maart 2026
tHE PART WAS USED WITH SCRATCHES
30 maart 2026
Supplier worth a visit.
Excellent service item as described, speedy delivery, have not used this item yet as it is as a spare.
27 maart 2026
Antwoord van Sparesmad
Thank you for your review.
We’re pleased to hear your order arrived quickly, was well packaged, and that the replacement charger worked as expected. We appreciate you taking the time to share your feedback.
My order was despatched promptly and…
My order was despatched promptly and was well packed when it was delivered.
2 maart 2026
Antwoord van Sparesmad
Thank you for your review.
We’re pleased to hear your order was dispatched promptly and that it arrived well packed. We appreciate you taking the time to share your feedback.
Spares Mad
I was able to place my order efficient
I was able to place my order efficient, you dispatched it quickly and it arrived within a week.
25 februari 2026
Antwoord van Sparesmad
Thank you for your review.
We’re pleased to hear that the ordering process was straightforward and that your item was dispatched quickly and arrived within the expected timeframe.
Thank you for taking the time to share your feedback.
Kind regards
GED Outlet
Item arrived damaged - Refusing return
Item arrived damaged, had to source replacement elsewhere as needed asap.
Company initially offered a return, but now refuse and state wasnt damaged.
23 februari 2026
Review zonder uitnodiging
Antwoord van Sparesmad
Thank you for your review.
We are sorry to hear that the item arrived with damage. When you contacted us, we offered to send a replacement clip for the affected part so that the item could be used straight away, as this was the only issue visible in the photographs provided.
We also reviewed the packing images taken prior to dispatch and spoke with the team who prepared the order, which showed the item was not damaged when it left us. In addition, the delivery photographs showed no visible damage to the outer packaging.
As the item was needed urgently, you advised that you had already sourced a replacement elsewhere. We always aim to resolve any issues as quickly as possible and offered a solution based on the information available at the time.
Kind regards
Spares Mad
The product we ordered was a very good…
The product we ordered was a very good price which was a part for our steam cleaner which saved us a lot of money compared to having to buy a new one, the delivery service was fast in just 2 working day, great sevice, thankyou
30 januari 2026
Antwoord van Sparesmad
Thank you very much for your kind feedback. We’re delighted to hear the part was a great value and helped save the cost of replacing your steam cleaner, and that delivery was quick. We really appreciate your support — thank you!
Antwoord van Sparesmad
Thank you for your lovely feedback. We’re really pleased to hear everything was exactly what you needed, delivered quickly, and at a great price. Thanks again for your support! 😊
Bought a Bush vacuum cleaner Brush…
Bought a Bush vacuum cleaner Brush Roll. Fits perfectly. Very pleased.
29 december 2025
Antwoord van Sparesmad
Thank you for your review. We’re delighted to hear the brush roll fits perfectly and that you’re very pleased with your purchase. We really appreciate your feedback!
Antwoord van Sparesmad
Thank you for your feedback. We’re pleased to hear everything arrived quickly and exactly as expected. We appreciate your support!
great delivery and product as described
31 december 2025
Antwoord van Sparesmad
Thank you for your feedback. We’re pleased to hear the delivery was great and the product arrived as described. We appreciate your support!
Antwoord van Sparesmad
We’re delighted to hear you’re happy with the quality and price of your purchase
New roller bar ordered for hoover
New roller bar ordered for hoover . Item arrived perfect and without delay.
1 december 2025
Antwoord van Sparesmad
Thank you so much for your 5-star review! ⭐️
We’re delighted to hear your new Hoover roller bar arrived quickly and in perfect condition. It’s great to know you had a smooth and positive experience with us.
If you need anything else, we’re always happy to help!
After an initial problem with the…
After an initial problem with the delivery, Nadine from Sparesmad, went out of her way to sort the problem out, regular contact throughout, I would certainly use this company in the future and recommend them
4 december 2025
Review zonder uitnodiging
Antwoord van Sparesmad
Thank you for updating your review. We’re glad your five-star feedback now reflects the resolution of the initial delivery issue. You were truly lovely to deal with and very patient while we sorted everything out, which we really appreciated. We’re delighted all is now resolved and grateful for your recommendation. Thank you for giving us the chance to put things right.
Ordered a wheel for our lawnmower and…
Ordered a wheel for our lawnmower and the wrong one was delivered. Contacted the company the woman dealing with the order took days to respond as she stated she was not in the office. Asked if I wanted a refund, I said I would prefer the correct wheel. Heard nothing so emailed again and the reply was " we refunding g your money" no explanation.
26 november 2025
Review zonder uitnodiging
Antwoord van Sparesmad
Thanks for your review. I explained that our warehouse is closed over the weekend and, due to high order levels, I would look into the issue properly on Tuesday once the team was available. I was in touch with you late on Friday and again on Sunday to keep you updated.
Once it became clear the wheel had been misidentified, I confirmed that a full refund would be processed and it was issued immediately. You were also offered the option of a refund if you preferred not to wait (on Sunday). You seemed happy to wait while I investigated, and I was more than willing to help further, so I’m sorry to see this reflected differently here.
Bought a replacement vacuum cleaner…
Bought a replacement vacuum cleaner board from here, and it worked wonders.
3 november 2025
Antwoord van Sparesmad
Thank you for your 5-star review, Drew! ⭐ We’re really pleased to hear the replacement vacuum cleaner board worked perfectly for you. We appreciate your feedback and hope to help again in the future!
Still not received my part delivery…
Still not received my part delivery service has let your company down
3 november 2025
Antwoord van Sparesmad
We’re sorry to hear you haven’t received your order. Unfortunately, we hadn’t been contacted about this issue before your review, so we weren’t aware there was a delivery problem. After seeing your review, we’ve contacted Evri to get an update on your parcel and will follow up with you as soon as we have more information.
It’s a shame we didn’t have the opportunity to resolve this sooner, but we’ll do our best to sort it quickly for you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.