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Spencer Private Hospitals Ltd Reviews 

479
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I experienced exceptional health care whilst on the Spencer ward, recovering. I would like to thank staff that helped me through this. The service & facilities were 1st class Thank you Alison C... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My two night stay on Spencer wing helped enormously to get me safely through the somewhat disorientating and slightly traumatic initial stages of recovery from surgery. Alongside the superbly clean... Toon meer

Bedrijfsgegevens

  1. Particulier ziekenhuis
  2. ook in
  3. Gespecialiseerd ziekenhuis
  4. Gespecialiseerde kliniek
  5. Lokale medische diensten
  6. Ziekenhuis

Geschreven door het bedrijf

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Geschreven door het bedrijf

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Contactgegevens

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Uitstekend

TrustScore 4.5 uit 5

479 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(479)

407 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

friendly nursing staff & orderlies

friendly nursing staff & orderlies, everyone was kind and accommodating, very detailed explanation on discharge as to continued care at home and when to contact for advice. Although the noise from the ambulance bay outside did disturb me at night.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 4 van de 5 sterren

Arrived on time

Arrived on time, to find out that they don't start till the evening, sitting around for hours.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your review. We appreciate you sharing your experience with us and are grateful for your feedback. Your comments are important and help us ensure we continue to provide the best possible care and service.

Beoordeeld met 5 van de 5 sterren

Staff was amazing once again and so was…

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite, funny and always had a smile on her face. My experience was once again really good

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Excellent experience …

The whole process from admission to discharge was first class. Mr Boshnaq is not only an excellent surgeon but a real calming influence too. All the staff I encountered were first class and I can’t praise the Spencer wing staff high enough.

4 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 4 van de 5 sterren

Consultant appointment

Mr S Murphy my consultant was good and explained to me the problem I have with my knee.He listened to my questions and gave me time to go through them without hurrying.

7 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

pleasant staff

pleasant staff. relaxed atmosphere, on time appointment

5 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Knee clinic

Quick, calm environment, happy & professional staff.

4 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 4 van de 5 sterren

Its always a clean hospital and staff…


Its always a clean hospital and staff are friendly and helpful

11 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

My appointments are always pretty much…

My appointments are always pretty much on time, and all staff i come in contact with are pleasant and reassuring.

18 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Spencer hospital experience.

Nice environment.
Appointment on time.
Professional and respectful staff.
Physiotherapy with Ritchie - exceptional treatment and followed up with exercises via email.

21 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 4 van de 5 sterren

good experience at both appointments

Wonderful consultant and lovely staff

5 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

Great

Staff
Surrounding

19 juni 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Very good team

Very good team

10 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 4 van de 5 sterren

Ongoing physio

Ongoing physio, acupuncture went well

6 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your review. We value your feedback and appreciate you highlighting your experience. We are committed to continually improving our services and thank you for helping us do so.

Beoordeeld met 5 van de 5 sterren

Very good staff are well spoken and…

Very good staff are well spoken and clearly spoken

21 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Nice staff and atmosphere

Nice staff and atmosphere. Seen a bit early. Very professional

3 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

I was very nervous about the procedure

I was very nervous about the procedure, but everyone made me feel comfortable and relaxed. It all went so smoothly and the care after was very good. I was silly to have worried so much . Thank you all .

16 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

Lovely people and service very kind

Lovely people and service very kind

5 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

My appt

Very nice very informative

12 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Appointment was on time

Appointment was on time, Dr was very informative about my condition. He let me know all about my operation, how he was going to perform the operation, what could go wrong and how it would be rectified. This totally put me at ease and I was happy to say yes I wanted the operation. He filled in the forms and now I’ve just got to wait for a date. The nurse informed me that I will receive a phone call to go in and have my pre-meds done and then the operation would be carried out within the next three months 🤞🏻
So I’m very happy to recommend the Spencer Hospital.

5 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

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