This a great, trusted and reliable casino platform. I made plenty of successful cash outs, that I recieved via etransfer method. The VIP account members always recieve good bonuses, and the tourname... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I feel this is one of the better ones going around, all works fine, rtp seems fair, payouts are reasonably quick (low maximum withdrawal limit however) Only issue is bonuses/free spins are a waste o... Toon meer
Bedrijf heeft geantwoord
I had a mostly enjoyable time, though some of the games loaded slower than expected. That being said, once they started, the gameplay was smooth. I didn’t encounter unfair rules or hidden terms, which... Toon meer
Bedrijf heeft geantwoord
I have been a client on Spin samurai for over 5 years now and the experience has only gotten better and better. There are very helpful managers and account representatives that always take care of any... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Spin Samurai is currently one of the top online casino websites. This website provides a player with real cash and offers the best slots providers to play with. One of the games featured at this casino is the slots game. Players can select from various categories that allow them to play a variety of different casino games. There are also progressive slot tournaments for players who want a shot at winning real money. These are great ways for players to learn the basics of playing this type of game. If you are new to playing slots there are some things that you should know before starting to play.
Contactgegevens
Malta
- spinsamurai.com
Houd rekening met het volgende
4,1
Goed
72 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everytime im about to get a bonus in…
Everytime im about to get a bonus in the game the game glitches
29 januari 2024
Antwoord van Spіn Sаmuraі Саsinо
Hello Roberta,
I'm sorry to hear that you're experiencing issues with the games. I understand how frustrating that can be. Your feedback is essential to us, and we take these matters seriously.
I've forwarded your concern to your assigned account manager to address this matter and possibly come up with a resolution.
Alternatively, you can always reach out to the support team through live chat or send an email at contact@spinsamurai.com so we can look into this further.
I appreciate your patience.
Kind Regards,
Spin Samurai Casino
Antwoord van Spіn Sаmuraі Саsinо
Hello,
Thank you for your kind words! We're delighted you've had a positive experience with our site.
Ensuring fast and hassle-free payments is our top priority, and it's fantastic to know that you've found our services to your satisfaction.
If there's anything specific you enjoy about our site or if you have any suggestions for improvement, we're always eager to hear from our valued players.
Wishing you continued enjoyment and success on our platform!
Kind Regards,
Spin Samurai Casino
Withdrawal time
Not being able to have instant withdrawal is a let down. Also having a deposit issue from 21st December that still hasn't been fixed is a massive let down.
28 januari 2024
Antwoord van Spіn Sаmuraі Саsinо
Hello Ethan,
Thank you for your feedback, and I sincerely apologize for the inconvenience you're facing with our withdrawal process and the unresolved deposit issue since December 21st.
I've coordinated the deposit concern with the relevant team, who are working to resolve it. Please be assured that we are committed to addressing this promptly. I understand the importance of a smooth and efficient process for withdrawals and deposits.
Regarding the withdrawal process, we are continuously working on improving our services. While instant withdrawals are not always feasible due to various factors, we are dedicated to providing the fastest and most reliable service possible.
Once we have an update on the deposit concern, the team will contact you promptly.
Alternatively, you can also reach out to our support team through live chat or by sending an email to contact@spinsamurai.com.
Your satisfaction is our priority, and we appreciate your patience as we work to enhance your experience with us.
Kind Regards,
Spin Samurai Casino
Not enough wins
28 januari 2024
Antwoord van Spіn Sаmuraі Саsinо
Hi Lauren,
Thanks for sharing your thoughts with us. We understand the importance of a rewarding gaming experience, and we're sorry you haven't been as lucky as you had hoped.
While luck plays a significant role in game outcomes, it's also true that different games have varying payout patterns. Also, try a different game if a game does not offer decent payouts within the first few spins.
We value your experience with us and want to ensure your time here is enjoyable. Feel free to let us know if you have any specific concerns or if there's anything else you'd like to discuss through our live chat or email us at contact@spinsamurai.com.
Kind Regards,
Spin Samurai Casino
Just love your games gr8 fun
16 januari 2024
Antwoord van Spіn Sаmuraі Саsinо
Hi Karen,
Thank you so much for your kind words.
We're thrilled to hear that you're enjoying our games and having a great time.
Our team works hard to provide an entertaining and enjoyable gaming experience.
If you ever have any specific feedback or suggestions, feel free to share them with us. We're here to ensure your gaming experience remains top-notch.
Kind Regards,
Spin Samurai Casino
bad vip treatment
I have been a vip player at this casino since october 7th 2021. since playing here I deposit every week and have 139 pages of deposits and im the second highest vip warrior you can get ive deposited 50k in raw money and my vip treatment only became worse it went from 25% to 5% back to 10-15% and lately its even been worse. as I grow higher and higher im being taken advantage, I havent had a single cashback for a year and a half and I have not had a wagered cash bonus for free ever. they are also very shifty with their tournaments, but I will say this they do withdraw. but if you need to speaker to management forget about it. if you are someone that spends very very little, its a safe casino
1 januari 2024
Review zonder uitnodiging
Antwoord van Spіn Sаmuraі Саsinо
Hello Troy,
Thank you for sharing your feedback, and I appreciate your dedication as a VIP player at our casino.
I'm genuinely sorry to hear about your recent experiences, and I understand the importance of feeling valued as a loyal player.
Your concerns are taken seriously, and I assure you that we are committed to providing a positive and rewarding experience for all our players, especially our VIPs.
I'll make sure to bring your feedback to the attention of the management team to review and address your specific situation.
If you can also please share your account details so we can review your account and I can pass on your feedback to your VIP Manager.
Thank you for your understanding, and we look forward to rectifying any issues you may have encountered.
Kind Regards,
Spin Samurai Casino
---------------------------------
Hi Troy,
Thank you for providing your account information.
I've forwarded your feedback to your VIP Manager, who will contact you soon to address your concerns. We sincerely hope that together, you can find a fair and satisfactory resolution for both parties.
Should you have any additional questions or if there's anything else we can assist you with, please don't hesitate to let us know.
Kind Regards,
Spin Samurai Casino
It is a good place to play great…
It is a good place to play great customer support fast and helpful get selection of games platform not many bonus's that are profitable but other then that it's good they used to have fast withdrawal but I dunno what happend to that must be new management I'm guessing but thanks have a great day
28 december 2023
Antwoord van Spіn Sаmuraі Саsinо
Hello Jaden,
Thank you for taking the time to share your thoughts and positive feedback.
We're delighted that you find our casino an excellent place to play, with great customer support and a diverse selection of games.
Your observation about the withdrawal speed is duly noted, and I assure you that we are continually working to improve and provide the best experience for our players.
If you have any specific bonus suggestions or concerns, we'd love to hear more to enhance your gaming experience.
Kind Regards,
Spin Samurai Casino
Good payout odds
23 december 2023
Antwoord van Spіn Sаmuraі Саsinо
Hello Daniel,
Thank you for your feedback!
We're pleased to hear that you've found our payout odds favorable.
Ensuring enjoyable gaming experiences is our priority; your satisfaction is important.
Feel free to let us know if you have any specific suggestions or if there's anything else you'd like to share.
We appreciate your support and look forward to continuing to meet your expectations.
Kind Regards,
Spin Samurai Casino
Ich war bis heute eigentlich…
Ich war bis heute eigentlich begeistert,von diesem Casino aber irgentwie läuft es da gerade etwas merkwürdig,geld auszahlung ist nicht wie gewohnt auf meinem Konto eingegangen,sowie eine sofort überweisung nicht gutgeschrieben worden,ewige Diskussion,tausent ausreden,und man soll 24 stunden warten,geht garnicht,alle nachweise eingebracht.Schade ansonsten echt ein sehr gutes Casino gewessen
Nachtrag,das geld ist dann doch überwiesen worden aber leider seit gestern morgen ,wird mein geld was ich eingezahlt habe nicht gut geschrieben,habe auch nachweis erbracht,man teilte mir dann mit das meinerseits alles korrekt ist aber müsste jetzt das eingezahlte geld suchen,sorry und ständig hin und her schreiben,wegen 20€ wo ihr in der pflicht seit seriöse zahlungs partner zu bieten,was bei NODAPAY wohl nicht der fall ist,von daher seit ihr in der pflicht diese 20€ gut zu schreiben und nicht ständig mir sagen es tut ihnen leid und nichts passiert.Ansonsten (zahle sonst über andere anbieter ein) seit ihr ein richtig gutes Casino,man kann jetzt nicht utopische gewinne erziehlen aber kleinvieh macht auch mist....kann euch nur empfelen,
2 november 2022
Review zonder uitnodiging
Antwoord van Spіn Sаmuraі Саsinо
Hello Ramona Kindor,
First of all, we would like to thank you for providing us with your feedback.
This feedback helps us improve the services we provide to our players.
We're sorry to hear that you are having some issues with cashing out your winnings.
In most cases, we offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.
If you could kindly supply me with your email address, I would be more than happy to look into your account so we can check the status of your withdrawal or if there's still anything that needs to be done.
Alternatively, you may contact us at contact@spinsamurai.com or through live chat. We are available 24/7.
Sincerely, SpinSamurai Casino
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.