The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Toon meer
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Lees wat reviewers zeggen
Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Toon meer
Bedrijf heeft geantwoord
We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Toon meer
Bedrijf heeft geantwoord
Have happily asked Philippa to look after customers, family and friends over the past few years - without doubt my go to gifting people. Philippa takes time to understand your needs, makes suggestio... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contactgegevens
16 Deardengate, BB4 5QJ, Haslingden, Verenigd Koninkrijk
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4,8
Uitstekend
216 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and when I spoke to the…
Great service and when I spoke to the lady on the phone she was lovely. Beautiful packaging.
29 juni 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Charlotte, Thank you so much for taking the time to leave us a review. As a small business, every review means the world to us. We are pleased to hear you loved the gift ordered.
Thank you for shopping small with us.
Laura x
Antwoord van SpiritSmith - Personalised Gifts
Hi Owen,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you had a fantastic experience with our small business. Thank you for choosing to shop with SpiritSmith.
Excellent delivery service
Excellent delivery service , it was a gift for my daughter who turned 18 and she loved it , it was present in a beautiful wicker basket
19 juni 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Marie,
Thank you so much for taking the time to leave us a review! As a small business, this means the world to us. We are only a small team and read every review out which we receive to the team. Pleased to hear that your daughter loved her gift. Wishing her a Happy 18th Birthday from all of us here at SpiritSmith!
Kind regards,
Laura
Absolutely amazing service and very…
Absolutely amazing service and very fast turnaround. I needed delivery asap and it was personalised and delivered in less than 24 hours. Would highly recommend I will be ordering again in the future
21 juni 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Lucy,
Thank you so much for taking the time to leave us a review. As a small business, this means the world to us. We read every review out to the team (we are only a team of 3) and it always makes our day! Thank you for choosing to shop small with us, we are pleased to hear you had a fantastic overall experience and will shop with us again! Laura x
Antwoord van SpiritSmith - Personalised Gifts
Hi Craig,
Thank you for taking the time to leave us a review, as a small business this means the world to us. We are so pleased to hear you had a fantastic experience. Thank you for shopping with us here at SpiritSmith.
Perfect gift!
Delivery was so quick! Easy and affordable gift for my boyfriends Father. Joanna packed out gift and told me that her daughter is also called Tabitha which was very sweet.
14 juni 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Tabitha,
Thank you for taking the time to leave us a review! Joanna does like to overshare ha! but she wasn't wrong, it is a beautiful name. Thank you for shopping small with us here at SpiritSmith.
Cannot recommend enough
Cannot recommend enough!
Communication was great, fast delivery, amazing products assembled with care. Team were very useful and quick to respond to my queries, present went down a treat. I'll definitely be ordering again!!
7 juni 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Chris,
Thank you for taking the time to leave us a review. As a small business this means the world to us. We are so pleased to hear you had an overall great experience! Thank you for shopping with us here at SpiritSmith.
Great quality product, great customer service
Great quality product, great customer service. My brother loved his gift.
13 juni 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Hi Sarah,
Thank you so much for taking the time to leave us a review, as a small business this means the world to us. We are thrilled to hear that your Brother loved his gift. Thank you for shopping small with us.
Great product range and great people…
Great product range and great people who go the extra mile to make life a lot easier.
And brownie points galore from happy recipients
5 juni 2023
Antwoord van SpiritSmith - Personalised Gifts
Hi Derek,
Thank you so much for taking the time to leave us a review! We are pleased to hear that you had a great experience shopping small with us. Thank you for supporting our business!
Fantastic customer service and great…
Fantastic customer service and great products. Quickest delivery I've ever experienced, ordered Friday afternoon and received Saturday morning. Well packaged, been over the moon with both of my orders and wouldn't hesitate to use Spiritsmith again.
1 juni 2023
Antwoord van SpiritSmith - Personalised Gifts
Jay, thank you so much for taking the time to leave us a review. We read everyone of our reviews aloud and our very hardworking team will get such a boost to know you've loved your gift. Thanks again for choosing SpiritSmith
professional thoughtful products and service
I got the customisable gift for a friend. the selection on offer is small but really well thought out and clearly well curated. the customer service was also incredibly professional. They needed to get in touch with me for some admin reasons, and went as far as to google how to pronounce my name correctly! I mean if you are that thoughtful on an admin call just imagine how much thought you have put into your product?!
15 mei 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
We can not thank you enough for this gorgeous review Einat. We have just read it out loud to the team here. Smiles are wide and beaming. Thank you so much for taking the time to provide your feedback. It makes such a huge difference to our growing company.
Highly recommended A ++++
The best gift product I have come across.
Personalisation is amazing, products are amazing and the team are incredible.
As ex- British Airways crew, it’s refreshing to get such good customer service, these days it doesn’t exist in most places ! Highly recommended
19 mei 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Oh Luke, you made our day when you visited SpiritSmith last week. You were the best start to our weekend. We hope Pinky loved her gift as much as we loved building it for her.
Fabulous gift
From the start, the Spiritsmith web site was easy to navigate. Hamper ordered and arrived on time, as advised via the ordering process. I didn’t open the hamper as it was a gift, but the recipient was absolutely delighted! Would I use Spiritsmith again? Totally!
14 mei 2023
Antwoord van SpiritSmith - Personalised Gifts
Helen, thank you so much for this lovely review. To hear your recipient was delighted is music to our ears and what we aim to achieve for every gift recipient. Thank you also for taking to leave us feedback, it is always welcome and always heard. The SpiritSmith Team
I ordered a hamper for my daughter in…
I ordered a hamper for my daughter in laws birthday & she absolutely loved it .
Would buy again
9 mei 2023
Antwoord van SpiritSmith - Personalised Gifts
Jayne, thank you so much for taking the time out of your day to leave us this review. All reviews are read aloud to our small team and they are a great morale booster.
Beautiful pink gin hamper
Ordered the pink gin hamper for my granddaughters 18th birthday when i opened it I was lost for words It is absolutely gorgeous 💯 perfect, I know my granddaughter will absolutely love it, also delivered before delivery date which gave me more time to admire it 😊
9 mei 2023
Antwoord van SpiritSmith - Personalised Gifts
Tina, I'm not sure you'll ever realise how amazing it is for us to read reviews like this. We take so much pride in our gifts and we are just thrilled when they are enjoyed so much. Thank you for taking the time out of your day to feedback to us, you have made our day!
Beautiful packaging and The Inscription…
Beautiful packaging and The Inscription on The Box saying Happy Birthday was perfect
Great Gift of Morgan’s Rum and small gifts
3 mei 2023
Antwoord van SpiritSmith - Personalised Gifts
Paula, thank you so much for your review. Customer's taking the time out of their day to give us feedback is such a compliment and we are absolutely thrilled you enjoyed your gift.
Received a beautiful hamper for my…
Received a beautiful hamper for my birthday. Looking forward to tucking into it!
4 mei 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Athena, we are thrilled that you enjoyed your gift. Thank you so much for taking time to leave us a review. And please tell all your lovely friends about our small business ;)
The product was perfect gift and was…
The product was perfect gift and was parcelled well
28 april 2023
Review zonder uitnodiging
Antwoord van SpiritSmith - Personalised Gifts
Suzanne, thank you so much for taking the time to leave us a review. You are our 100th reviewer, so that is an extra special milestone for us too. You've made our day :)
Great product and fabulous presentation
27 april 2023
Antwoord van SpiritSmith - Personalised Gifts
Thank you Michelle! I hope the recipient loved it as much as we loved putting it together for you. Thanks for taking the time and leaving us a review.
Sorted in the end
Well, the product I was after looked ideal and the website even had an option to pick a date to delver which was great as saved me having to come back at a later date. However to my dismay this wasn’t factored in and I got notification that it would be delivered in a day or 2 instead of the 12 days or so I wanted it delivered in. I emailed the customer service team and Philippa sorted it v quickly in cancelling the delivery and ringing me with an explanation. She then also made sure it got moved each day so that it will be delivered on the desired day. It was nearly a mess up and issues with websites happen but the way it was dealt with is the important thing and Philippa was worth the 5 stars.
24 april 2023
Antwoord van SpiritSmith - Personalised Gifts
Philippa will be thrilled to read this review :) David, we were so sorry to have missed your delivery day request. So glad that we got it sorted for you and that it will arrive now just when you needed it to. Thanks for taking the time to leave us a review and for the feedback on our customer service.
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