spri.ng Reviews 

Ordered a T-Shirt in July 2025
Now we have mid November 2025 and nothinghappened.

It's a scam

I regret ever ordering anything from them. Placed an order and my credit card was charged almost 2 months ago. Hasn’t shipped yet. Contacted customer service inquiring about the status of my order and was told sorry, they’re having delays… no shipping date estimate provided. I suspect this is a scam. Will file a claim with my bank soon.

My T-shirt was supposed to arrive more than two weeks ago, but support says they can’t tell when it will be made. They also told me they can’t cancel my order or refund me because the status is “in production.” However, I just checked and saw that they marked it as “in production” the day after I placed the order. I believe they do this on purpose so customers can’t cancel their orders — while not actually making anything. After reading the reviews here, I doubt they’ll send me anything. I’m very disappointed.

I ordered three shirts months ago, and before I paid for the order, the estimated delivery date was less than 2 weeks away (and that was the highest length of time in the estimated date range). It has been months and I have not received it. I had to search to find a way to get in touch with actual humans there to share my problem, and when I finally did get to email them, it stated I would get a response within 24 hours. It took two emails to finally get a response from them weeks later. The reply did appear to be from an actual human, but all they did was apologize for the frustration and state they had no estimation of when I would receive the order and claimed they would update me when they could. I'm not fully convinced I will ever receive the order, and even if I do, waiting this long for a simple order is absurd.

Update 1: Do not be fooled by the company quickly responding to Trust Pilot reviews and telling the reviewer to contact them for help. The email they sent me after I reached out again after they replied to this review provided no help at all and continued to say they could not provide any timeline at all. I am not one for leaving negative reviews at all usually but this company deserves every negative review it gets.

Update 2: I eventually emailed and requested a refund if they could not give me an expected date of delivery. The first email was met with absolutely no mention of a refund, just another apology. However, when I emailed back saying I would take further action if not given a refund, I did eventually (not extremely promptly) get a refund. I am disappointed I won't be getting what I ordered, but I was no longer willing to pay a company that could not guarantee I would ever even receive what I ordered.

Broken analytics, no customer support, custom domain name must be purchased from them or paid to them to connect one you already own, but it still shows sometimes as "...creator - spring ....com", and this issue isn't solved for years... Don't use this company.

This company is still accepting payments from people ordering merchandise, and from creators who register domains for their shops through them, but the merchandise doesn't show up, and the creators don't receive their promised payout. I requested my payout on Sept 4, haven't received it and am getting the run around in emails. I contacted the BBB, and the company isn't responding to their requests for resolution either. This seems fraudulent. Creators and customers should stay away.

This reply below is bunk. It's exactly what they will say if you email them.

I'm a creator who sold merchandise on Teespring for several years. At first there was no problem but with more and more customers reporting long delivery times or orders going missing (the issues seemed to begin after Amaze bought the company), I decided to withdraw my earnings (over $8.3k) and leave. I requested the payout on 14 August and have had nothing. Payouts are supposed to be processed within the month, but it still says 'We're processing it now!' I've emailed support about six times and got stonewalled each time. Apparently the issue is 'with the financial team'. You don't have to look far online to find many other creators who aren't able to get their money. It's awful. If you're a creator thinking of using Teespring or any other Amaze platform, don't do it.

I requested pay out and Spring refuses to pay me out. At first they lied about a transaction issue (which couldn't be the case because these sales were years old) and once I caught them, they just keep saying there's no timeline for payment.

It seems this issue is widespread, that many creators are not getting paid and purchases are not getting products.

Months of delays before one item finally shipped (over a month past the original estimated date). When I reached out to get updates all I got was a canned reply with links to track my orders. Still waiting for my second item, been showing as in production since 27 July.

Total scam. Ordered in April, they strung me along for months saying that they were struggling with a backlog from January (LOL). Eventually they just stopped replying to my emails. I was able to do a chargeback with PayPal, and have reached out to creators who are still using them to let them know that they should change sites. If you’re waiting on an order, do yourself a favour and just ask your bank or PayPal for a refund right now, don’t let them run the clock out. It’s also scary because they used to let creators donate their profits from sales to charity, and you’ve really got to wonder whether they ever did that.

Edit: I see that TeeSpring has responded to this review with regards to fulfilment. I question why they are able to reply to a review like this, but not to all of the sellers saying that they were refused payouts, that Spring refuses to allow them to remove their stores, and queries about whether the payouts which were supposedly donated to charity ever reached those charities?

I got scammed for $30, I wanted to buy a shirt from a producer that I support, these guys never shipped the shirt, and they can't answer on customer support chat or email, if I could, I would give them ZERO stars, this is by far the worst shopping experience I ever had.

If I didn't have to actually give at least a 1 star rating to be able to write this review then I would have given them absolutely NO STARS. I am a creator who has been with using them for several years...I have had some subscribers and customers who have reported to us that they have extremely delayed responses or shipping...that was alarming since it can give US a bad name. Then on 9-2-2025, I requested my payout...it is now 10-7-2025...still no payout...the third party we are using to process the payment doesn't even see it coming in yet and can not help me at all. I have written the company on numerous occasions with absolutely no response. If you are thinking of purchasing from this company at all, DON'T. If you are thinking of opening a merch store, DON'T. If you have a store currently and are thinking of moving, MOVE. If you have a store currently, MOVE. Do not trust this company to deliver on anything...not on your behalf as a business owner...and not on yours/others behalf as a purchaser....they are unreliable, inconsistent and can not be trusted.

Solicité una prueba de impresión de una camiseta 30€, hace ya 5 meses, sin está en teoría en fase de impresión, solicité el reembolso y nadie me contesta ni responde. Es una estafa. No trabajen ni pidan sus productos.

I would rate it in zero Stars if I could. Constant broken promises of when they're going to ship my stuff it took them over a month to even give me order numbers, and in order to receive anything from them I've had to hound them every single step of the way. We are talking chains of emails back and forth asking for them to just please ship my stuff. It's now been 8 months and I'm still waiting on a few items. Horrible company never use them for your merchandise. I know I will never purchase from them again.

Edit in response to their response..

So I have to come on here to get any sort of customer service from you guys? What a joke. If you're on here reading these don't take any of these responses from the company as them actually trying to do something. Every single promise they've ever made to me has been hollow. I've been in contact with their customer service and their customer service routinely drops the ball.

Do not buy from this company.

Another edit..

Now they have contacted me after 8 months saying that they cannot fill the order.. what the absolute hell.

I requested a payout in August and haven't received it yet. I will be escalating it to BBB. They are not interested in resolving anything. DO NOT USE. There are plenty of better websites with real customer service.

Placed an order in May of 2025, received two items the end of August, but still waiting for two more. I have customers that want to purchase merchandise, but am afraid they will go through the same experience as myself. And that's just not good business. This is my third entry, and I'm just looking for good service. This is really hurting my business.

Horrible customer service. I ordered two t-shirts on June 16, and I got one, but I never received the second one. Every time I emailed support, I'd get an automatic reply that I would get an answer within two business days. Only once. And I was told there was a "supply issue". So, I gave them until Sept. 1. By Sept 3, I had to get on their chat and requested a refund. Never got it. I ended up going through my credit card and disputing the charge. That was the only way. For buyers, don't order anything from them. From organizations, do not use them. I feel bad for the nonprofit that I wanted to support by getting the shirts. I did let them know of the issue.

Still havent gotten my order from JUNE
this is a scam company.

What happened?

I used to get my shirts quickly. I ordered 6 shirts in June and got one over a month later. I emailed to check on the other 5 and the rep had no idea there were 5 missing. Promised my shipping back and would get the others on the way. After 10+ emails, still waiting. Same email every time. No refund. Order not fulfilled. I've filed a dispute with my bank. So disappointing.

What is Happening? (Non Response from support and my order hasn't been delivered). It has been over a month an a half as of today. It wasn't always like this as I've had a store on there for more than a few years. I placed a personal order on August 29. It is now September 16. No response from even the automated bot chat on the website. There is no way to contact and get a refund as well as even contact to find out what is happening with the stores/website itself. Horrendous company. Very disappointed.