We are a selling agent and worked alongside Spring recently with a property sale. The experience was very professional, friendly and fast. Amanda-Jayne Miller was our main contact, and she was excel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is the second time I have approached Spring to see how they could help me sell a house. The first time was a success as it enabled us to buy the house we intend to spend the rest of our lives in... Toon meer
Bedrijf heeft geantwoord
Worked with Samson Lyndon and Michael Ogden on a property sale and can highly recommend both and their service Spring Move. Nice and easy, great communication and kept it simple.
Bedrijf heeft geantwoord
I have been working with the team at spring for a while, they have all blown me away with their way of working professional friendly helpful and efficient way of working.we as a company will forever c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Spring frees our clients from the uncertainty and stress of selling their home by buying their property for a fair price on a date of their choice, providing transparency and personalised guidance throughout their transaction. Spring is a house buying service, overseen by the National Association of Property Buyers and follows The Property Ombudsman’s code of conduct for house buyers.
WHY SPRING?
Geschreven door het bedrijf
- EMPOWERING HOME SELLERS
- Our home buying service lets you take control of your home sale and move on a timescale that suits you. Our customers are at the heart of all we do and we strive to remove the uncertainty and stress of selling on the open market for you.
- EFFORTLESS SELLING
- With Spring, there’s no viewings, no need for home improvements and no worries of your sale falling through. A dedicated Client Advisor will be with you every step of the way, allowing you to sell your home with ease, speed, and confidence.
- TRUST & TRANSPARENCY
- Spring’s extremely thorough home valuations incorporate data from multiple internal and external sources. Our experienced team has worked with thousands of homeowners, making us the UK’s largest property buyer.
Contactgegevens
Sunley House, Bedford Park, CR0 2AP, Bedford Park, Verenigd Koninkrijk
- 0208 8629 7877
- hello@springmove.com
- springmove.co.uk
4,7
Uitstekend
337 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
House Sale
Communication was superb throughout the transaction; Spring provided almost immediate action to any enquiry raised and updates always arrived quickly on the same day. We found them to be a thoroughly professional, polite, friendly and, above all, proactive team which assisted greatly in obtaining a super quick exchange and completion many weeks earlier than expected. Thoroughly recommend Spring and hope we can work together again in the future.
11 februari 2026
Antwoord van Spring
Thank you for leaving us such a great review, we very much appreciate your feedback for our service and also your kind words for our team. Delighted to hear that you would recommend us, and we too hope to work with you again in the future.
Service and communication was good and…
Service and communication was good and advice clear
3 februari 2026
Antwoord van Spring
Great to hear this feedback Teresa, thank you for sharing your experience and leaving us a review. Wishing you all the best.
Do not recommend!
Spring Move promised an experience different to the other quick sell companies and failed to live up to their claims.
They sit amongst all the other low-balling companies and spent a week wasting everybody’s time including our onward purchase chain.
Our property was valued at £190k and had two accepted offers of £189k and £183k, both of which fell through due to first time buyers failing mortgage applications.
The property next door to us sold 6 months ago for £185k in a non refurbished standard and is an identical replica of our house without the renovations we undertook.
Spring Move valued our property at £180k and offered us £140k-£145k subject to survey. They know that our outstanding balance on the property is £152k and still thought it would be a good customer experience to offer below our equity amount.
Online searches suggest they offer 95% of market value, but as per the above, this is untrue. Their own leadership have articles on their website promising to be different to quick sell companies and promise to offer fair prices.
I’ll let you make the judgement call on whether our offer is fair..
11 februari 2026
Review zonder uitnodiging
Antwoord van Spring
Thank you for taking the time to share your feedback, Connor.
We’re sorry to hear that your experience did not meet your expectations, particularly at such a time-sensitive stage in your onward move.
After an internal review, we believe our team did their best to assist you with your home sale, including contacting your chain, but given your circumstances and requirements, a Spring Sale would have been unlikely to work. Usually, we can negotiate with chains to improve the offer, in exchange for the chain staying intact, which in the case of your chain we were unable to do.
Ideally, if we had known this at the outset, we would have declined to make an offer. We have notified the referrer in this case to include more info on the chain going forward to avoid this situation in the future.
Spring’s Chain Repair service is ideal for customers who prioritise speed, certainty, and a guaranteed sale and our pricing reflects the risk and costs of delivering that outcome for our customers. We are transparent that our service may not work for everyone. We are very sorry we weren’t able to help you secure your onward move on this occasion. We wish you all the best with your home sale.
Excellent service and support from…
Excellent service and support from Spring's team from start to finish, from initial contact to agreed final offer, then through their purchase of our property to end of occupation. The flexibility offered by 'licence to occupy', which allowed us to remain in our existing property rent free whilst we made updates to our new purchase was so useful.
We were able to act as a 'cash purchaser' for our move and avoid all the risk and stress associated with being in a 'chain'. Of course this came at a cost, but one we felt was very worthwhile.
Particular thanks to Rebecca Young, (Acquisition Team Leader) for her exceptional professional and personal support, flexibility, honest guidance through to very fair offer to purchase, then Simon Homes and Michael Ogden for their roles taking us through Spring's purchase and property management. All responded quickly to our queries and supported us all the way.
10 februari 2026
Review zonder uitnodiging
Antwoord van Spring
Thank you so much for taking the time to share such a thoughtful review Mr Stubbs. We’re delighted to hear that you had a such positive experience with Spring from start to finish, and that the Licence to occupy was so useful for you.
A special thank you for recognising Rebecca, Simon and Michael — we’ll be sure to pass on your kind words. We wish you every happiness in your new home and thank you again for choosing Spring.
Smooth transaction from Start to…
Smooth transaction from Start to finish. Quick valuation and great communication throughout.
30 januari 2026
Antwoord van Spring
Great to hear your feedback Debra, we very much appreciate you taking the time to leave us a review. Thanks again for choosing Spring.
Great Experience
As an agent this has been a great way to help our vendor get in the position he needed to be within a good time frame. Thank you to the team for all your help
5 november 2025
Antwoord van Spring
Delighted to hear that we could get your vendor in the position he needed. Thanks so much for taking the time to leave us a review and we look forward to helping more of your vendors in the future. Thanks again Lauren.
Spring were great to deal with in…
Spring were great to deal with in regards to saving a chain. From the very beginning they dealt with external issues that needed resolving and did so in a timely manner. Antonio Kolic, has been excellent from the very beginning with great communication and updates if we were ever in need.
30 januari 2026
Antwoord van Spring
This is great feedback, Chloe—thank you for taking the time to leave us a review. We are so pleased that our chain repair service was able to save your vendor’s chain; we understand how stressful that can be for everyone involved. Thank you for your kind words about Antonio and how he supported you throughout your journey. It's lovely to hear. Thanks again for choosing Spring's chain repair service, and we look forward to working with you in the future.
Excellent service from Spring
Excellent service from Spring. Extremely professional and yet friendly people to deal with. Fantastic communication at all times. Would 100% recommend.
Paul Martin, Harnish Sehajpal and Michael Ogden were very helpful, as were others who we dealt with.
Thank you to everyone for a wonderful service.
31 januari 2026
Review zonder uitnodiging
Antwoord van Spring
Thank you so much for your kind words for our team Mrs A - what a lovely review for us to receive. Thanks again for taking the time to share your positive experience. Sending best wishes from Paul, Harnish, Michael and everyone else here at Spring, we wish you many years of happiness in your new home.
I work for an Estate Agency and have…
I work for an Estate Agency and have been in the industry 14 years. As you can imagine i come across the good and the bad in the industry in this time period. I have also come across many different methods to sell a property and Springmove with out doubt has been one of the simplest and smoothest companies to deal with. I have now worked with them for around 6 years. I can not speak highly enough of Samson Lyndon. He is efficient and knowledgeable through out all the process. I have never gone a day waiting for an update or answer which makes my life easy when dealing with my clients. I am so confident using Samson at Spring i currently have 4 transactions going through with him.
28 januari 2026
Review zonder uitnodiging
Antwoord van Spring
Thank you so much for taking the time to share such a detailed review Chris. Absolutely delighted to hear that your multiple experiences with Spring have all been so positive, and we really do appreciate your kind words for Samson - proud to have him on our team and its lovely to hear he makes yours, and your clients, lives easier when selling a property. We very much value your feedback and look forward to successfully completing your current transactions and many more in the future. Thanks again.
Amanda has been an absolute pleasure to…
Amanda has been an absolute pleasure to deal with throughout the process of the re-sale of their property. Quick to respond to any queries raised, providing swift conclusion for the buyers, offering a very proactive approach to finalising the sale in a timely manner.
27 januari 2026
Antwoord van Spring
Thank you so much for your kind words and for taking the time to leave your review Anouska. It was a pleasure assisting you throughout the process, and we are delighted to hear that Amanda helped bring everything together quickly for the buyers. Wishing you all the very best for the future, and thank you again.
Quick communication and lovely people!
23 januari 2026
Antwoord van Spring
Thank you for your kind words Jade, delighted to hear this feedback. Thanks again for taking the time to leave us a review and wishing you all the best.
Highly professional from start to…
Highly professional from start to finish. Kept well updated throughout and very friendly and approachable. Would definitely recommend the service. Thank you Simon Homes.
26 januari 2026
Antwoord van Spring
Great to hear you had such a positive experience with us Callum. Thank you for your kind words for Simon and also for recommending our service. Wishing you all the best and thanks again.
Antwoord van Spring
Thank you for leaving us a review Harriet and sharing your experience with us. Wishing you all the best.
Excellent team
Excellent team - Always responsive and professional, we couldn't ask for anything more. They do what they say. Totally recommended.
16 januari 2026
Review zonder uitnodiging
Antwoord van Spring
Thanks Andrew, delighted to hear your feedback! Thanks for taking the time to leave us a review and wishing you all the best.
Would Reccomend!
we partner with spring regularly - we very much enjoy the process - they are efficient and very communitive
Thank you as always!
Special shout out to Amanda and Michael who we deal with regularly
13 januari 2026
Review zonder uitnodiging
Antwoord van Spring
Thanks so much for the review Bradley, and shout outs for Amanda and Michael Great to hear such positive feedback and that you always enjoy the process. Look forward to working with you again soon!
Spring were very efficient
Spring were very efficient & made the purchase of our property so easy. Such a shame that there ended up being a completely unexpected chain which prolonged the whole procedure; sadly in the end it took 20 weeks to complete on our sale & purchase which caused a lot of stress - this was no fault on Spring’s part; just our onward purchase & chain.
17 december 2025
Antwoord van Spring
Thank you so much for your kind words about the team and for taking the time to leave a review. We’re really pleased to hear that you found the process efficient and straightforward with Spring.
We completely understand how stressful a prolonged transaction can be, especially when there was an unexpected delay beyond Spring's control - we appreciate your understanding and patience throughout.
Thank you again for choosing Spring. We hope you have settled in well and wish you every happiness in your new home.
Good communication throughout
Good communication throughout, an easy and straight forward process thanks to Amanda
12 december 2025
Review zonder uitnodiging
Antwoord van Spring
Great to hear this feedback Laura, thanks so much for taking the time to leave us a review. We are thrilled Amanda made your experience with Spring easy and straight forward. Many thanks and wishing you all the best.
Moving was easy and stress free
The process was really easy and stress free, which is what you want when moving house. My advisor Paul Martin explained everything, at every stage & was always able to answer my questions in a friendly manner. All of the hard stuff was done for me. I would recommend Paul & Spring.
5 december 2025
Review zonder uitnodiging
Antwoord van Spring
Thanks so much for your review and kind words for Paul, we are delighted to hear he was always able to answer your questions, explain everything and that you would recommend Spring. Thanks again Sally, from all the team here, we wish you all the very best in your new home.
sandra
This is the first time I’ve dealt with Spring. They were absolutely brilliant. Reese and Michael were beyond exceptional keeping me in touch daily with reports of how things were going.
22 november 2025
Review zonder uitnodiging
Antwoord van Spring
Thank you for your review, Sandra, and for your kind words for Reece and Michael - delighted to hear you were kept updated and that you had a brilliant experience with Spring. Thanks again :)
Would like to thank Amanda
Would like to thank Amanda, Rhys and Michael for working with us on the sale of a property we were selling on they're behalf.
Very professional and always at hand every stap of the way.
We look forward to working with you again in the future!
7 november 2025
Review zonder uitnodiging
Antwoord van Spring
We look forward to working with you again too Nicola :) Thanks for leaving the team such great feedback, very much appreciated indeed. Wishing you all the best.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.