Great service. I bought a Frog bike for my granddaughter online but was able to pick up at the shop n Kilmarnock - and they refunded delivery charge. Bike was ready for pick up and friendly staff ran... Toon meer
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Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike... Toon meer
Always great service from the team at Sprockets Cycles in Kilmarnock. Friendly practical advice, backed up by their own experience as keen cyclists. Extensive stock with a recently expanded range... Toon meer
Delivery from Scotland to Kent on next day. Any queries answered lightning quick. They are happily sourcing aftermarket parts for my extra battery. Keep up good work and I would definitely buy from th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.
Contactgegevens
Ayr Road, KA1 5LF, Kilmarnock, Verenigd Koninkrijk
- 01563526800
- info@sprocketscycles.com
- sprocketscycles.com
4,9
Uitstekend
6K reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Sprocket cycles are brilliant new bike…
Sprocket cycles are brilliant new bike is brilliant love it there was a problem with the delivery due to dpd my bike was late no issue to sprocket they managed sorting everything for me Dave and Jamie very helpful would recommend
6 april 2026
Item 100% as advertised
Item 100% as advertised , good, quick and efficient transaction
11 april 2026
Sprockets Cycles - great service, fair prices
Always great service from the team at Sprockets Cycles in Kilmarnock.
Friendly practical advice, backed up by their own experience as keen cyclists.
Extensive stock with a recently expanded range of quality bike manufacturers.
4 april 2026
A Helpful, thorough and considerate team at Sprocket Cycles - thanks
The small team at Sprocket Cycles really helped me out and resolved a DPD delay , much appreciated
8 april 2026
Antwoord van Sprocketscycles
Hi Jonny,
Thank you for your review. I have checked the tracking with DPD and attempted to call you to discuss this.
As we were unaware of the issue until now, I haven’t been able to resolve it yet. I noticed the parcel hasn't been scanned for a few days, so I will contact DPD first thing tomorrow morning to investigate. In the meantime, we will send out a replacement for you tomorrow.
I apologize for the oversight; unfortunately, we are unable to monitor every parcel once it leaves us. Since it is currently Sunday evening, we will get this fully resolved for you on Monday.
Thanks,
Dave
Service of bicycle completed quickly
Service of bicycle completed quickly, problem gears fixed and now running smoothly. Good communication throughout.
29 maart 2026
Usual top service from a very well…
Usual top service from a very well stocked shop with very well versed staff
3 april 2026
Great products delivered next day by…
Great products delivered next day by DHL couldn’t be happier and will definitely use again.
3 april 2026
Recent service Focus Paralane 2.
Jamie did a great job servicing my Focus Paralane2. During the service he explained what needed replacing and why. The overall price was reasonable.
2 april 2026
The delivery took less than 24 hours…
The delivery took less than 24 hours and the price was cheaper than I could get it elsewhere
2 april 2026
10mm spacers were ordered I received…
10mm spacers were ordered I received one 20mm and another 15mm they don't work on my bike I ordered the right ones from pinnd directly
31 maart 2026
Antwoord van Sprocketscycles
Hi Gareth,
Thank you for your review.
Could you please give me a call at your earliest convenience? I would like to understand what happened and ensure we get your refund processed for you.
Thanks,
Dave
I’ve used sprocket’s a few times and…
I’ve used sprocket’s a few times and they have always delivered on time at competitive prices.
30 maart 2026
Great selection and the best prices to…
Great selection and the best prices to be had. Delivered early. Great service great value great choice. Came in a good box perfect for purpose.
24 maart 2026
Really pleased with the service I…
Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike it's xtra rad!
31 maart 2026
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