SP Services Reviews 1.206

Sithra from SP services could not be more helpful. She helped me put together a main camp first aid kit for my explorer scout group, looking at the kit that best suited our needs and sourcing the additional items that were not in the kit. Then when it came to needing to restock Sithra was exceptionally helpful in sourcing all the right bits.

The customer service operator was extremely helpful and understood my issue immediately. It took just a couple of minutes to sort it out.
A highly professional company, I've always had good service from.

Fantastic customer service from Sithra, who has kept me fully informed of my order status and ensured my purchase order was processed as quickly as possible.

Sp services, always outstanding customer care. Ordered a bag a while ago which was due to be in stock, staff quickly arranged to get the same one sent in a different colour, sent out the next day. Their bags are just phenomenal, I wouldn't use anything else. Sturdy, easy to clean, well padded. My kits in safe hands. Can't reccomend enough.

Great price and great customer services.

Goods were delivered to the wrong address due to an error from DHL who dropped the parcel to a company with a similar sounding name several miles away from the delivery address printed on the package. (DHL failed to authenticate the address and post code printed on the package). When I called SP services about 10 days later, they offered to supply replacement goods to my home address to prevent any repetition of the problem. I fully complement SP Services for their understanding of the problem and superb action to rectify a problem caused by DHL. In my opinion, SP Services, totally faultless in this incident went above and beyond their obligation to me as a customer, to ensure I received the goods that I had initially ordered. A fantastic response from a super company.

Ease of use for a purchase by telephone and without an account.

Upon realising that we had not received the original order, had an online chat, and then further email conversations with Sithra, who was so helpful. She has arranged for the goods to be resent and has kept me up to date with tracking details. Excellent service from Sithra.

I had ordered a red bag that was currently out of stock. Candi called me within a few minutes of my order being place to offer me an alternative colour. She explained the range of colours available, her product knowledge was excellent alongside her excellent customer support. She was definitely customer focused, professional and went the extra mile to help. Thank you.

Thank you Jasmine for excellent customer service.
Quick and efficient.

I experienced an excellent service this morning when purchasing an item. I spoke to Sithra who professionally guided me through the purchase process. She is an asset to SP Service !
Thank you for a great customer experience.
Best wishes.

I have used SP Services for many years. A few years ago I had a fall and broke my leg outside there building, all the staff came out and looked after me. I have always found the staff at SP Services to be amazing and brilliant customer services. I shall continue to use SP for that reason.

Jasmine made my experience seemless last week. I needed First Equipment in a hurry to complete a course and she explored different options for me & ensured it would be here on time.

So appreciated!
Thank you Jasmine.

Nicole.

Amazing Service!

Sithra resolved an issue with my order straight away! Never a problem buying from these guys!!

Good service and welcoming company. Great price and really sorted me out within a couple hours. Would de do recommend again!! a3

As always great service, quick delivery and customer service from Sithra.

Very good service from SP. Competitive pricing, speedy responses from customer services, and accurate and timely delivery.
We were looked after at various times by Kully and Jasmine with care and courtesy. Highly recommended.

Helpful staff on the phone and always happy to help out/support what you need. And they support other businesses too

Easily one of if not the best medical supply companies out there, amazing quality with bags and products with amazing customer service second to none.