SP Services have been fantastic to work with. I deal with Debra for my Ukraine missions involving medical supplies, and she is truly amazing. She is always helpful, responsive, and dependable, and not... Toon meer
Bedrijf heeft geantwoord
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Having placed a large order for First Aid products with SP Services, I was delighted to receive a confirmation email from Sithra S. The email, made me feel like a customer and someone that the company... Toon meer
Bedrijf heeft geantwoord
Emailed in to ask some questions regarding a bag, to ensure it would meet everything i needed for all my daughters medical needs, not only did Jasmine reply quickly, she went to the warehouse to check... Toon meer
Bedrijf heeft geantwoord
Sithra from SP services could not be more helpful. She helped me put together a main camp first aid kit for my explorer scout group, looking at the kit that best suited our needs and sourcing the addi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
SP Services (UK) Ltd. is a global supplier of Emergency, Medical, First Aid, Paramedic and Rescue Equipment, a one-stop-shop for everything you need in an emergency.’ Established in 1989, our continued success is driven by the ability to develop and deliver effective solutions, whilst maintaining an unrivaled level of customer support and technical advice. With over 30 years experience, our industry knowledge and expertise ensures that we can supply the correct emergency medical equipment and consumables on every occasion. There are five ways to shop with SP Services: Web: www.spservices.co.uk Email: sales@spservices.co.uk Telephone: 01952 288 999 Fax: 01952 606 112 Visit our Shop: Bastion House, Hortonwood 30, Telford, Shropshire, TF1 7XT
Contactgegevens
Bastion House, TF1 7XT, Telford, Verenigd Koninkrijk
- 01952288999
- sales@spservices.co.uk
- spservices.co.uk
4,9
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1K reviews
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Jasmine was a pleasure to deal with
Jasmine was a pleasure to deal with. Really helpful, friendly and efficient!
15 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're glad to hear that you found Jasmine helpful, friendly and efficient. We have made sure to pass your comments onto Jasmine as well.
Very fast and efficient service from SP…
Very fast and efficient service from SP Services. Especially from Jasmine who was great.
15 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your kind words and positive review. We're thrilled to hear that you found our service fast and efficient. Jasmine will be delighted to know she made a great impression. We look forward to serving you again.
Sithra was very helpful
Sithra was very helpful, and very much on the ball when requested item was not in stock providing good alternatives
Thank Sithra
14 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your feedback. We’re glad to hear that Sithra was helpful and provided good alternatives. We’ll make sure to share your appreciation with her.
Great thinking, Sithra!
Placed an order. Sithra came back with an alternative and better option, which we gladly took! Thank you. Excellent service!
14 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your wonderful review. We're so glad Sithra could offer a better option for you. Your satisfaction is our priority, and we truly appreciate your kind words. We have passed on your comment to Sithra.
Very fast and efficient service from SP…
Very fast and efficient service from SP Services.
13 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review, we're glad to hear that you found our services fast and efficient
I had been customer of SP services for…
I had been customer of SP services for many many years since before 2012 so that looks about 14 years since 2012 so say about two years no four years before that and this is the worst experience I’ve had specially when they’ve changed over from one CEO to another now they just don’t care about anyone false advertisement can’t be bothered to honour what they’ve actually put online Just let people go round houses with constant emails constant phone calls staff are just don’t care at least they get paid that’s all they bothered about not about the people actually on the ground doing the job to pay them for the equipment they need. I’ll try to order something email when all through payment went through and they just couldn’t be bothered About it just seem like two ladies just didn’t care about. I was saying on the phone just seem like it just went over the heads that confused they should’ve what I paid for but I’m never been treated by a company like this other companies if they haven’t got on stock, they will try their hardest to , send me something else of the same equipment I needed. I ordered a paediatric one form company but they have two. They will send me the other one this lot now they’ve got the equipment separate but they could’ve made a kit up but they just can be bothered they would make your way and wait and wait , from being the 15th of November to whenever when I need equipment this weekend and I’m still waiting on the refund that’s even if they honour it
11 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you so much for sharing your experience with us. We truly appreciate hearing from a long-time customer, and we're very sorry to hear that this recent interaction did not meet your expectations.
It sounds like there may have been some unfortunate misunderstandings around your order, and we regret any inconvenience this may have caused. While we do our best to keep all product information clear and up-to-date online, we understand how frustrating it can be when items don’t arrive as anticipated. Our team had hoped to provide clarity through calls and emails, and it’s disappointing to hear that this communication may not have come across as intended.
As for your refund, please rest assured that this is underway and should be with you very soon, typically within standard processing times. We completely understand how important it is to receive timely support, and we’re always working to make sure our processes are as smooth as possible.
Thank you once again for your feedback - SP Services
Great service
Sithra and Candi were very helpful and sorted delivery issue promptly
29 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're glad to hear that both Sithra and Candi were both helpful sorting the delivery issue you experienced. We have passed your comments onto them.
It’s always a pleasure to deal with SP…
It’s always a pleasure to deal with SP Services when I email or call in. Sithra goes above and beyond to answer questions or resolve any issues. Thank you!
6 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your review. We're glad to know that Sithra went above and beyond to answer your questions and resolve issues. We have passed your comments onto Sithra.
Jasmine was absolutely fantastic
Jasmine was absolutely fantastic. Thank you, She went well above and beyond to get an urgent order prosessed and out of the door. I would highly reccomend to anyone.
6 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're very happy to hear that Jasmine went above and beyond to get your order processed. We've made sure to pass on your kind comments to Jasmine, thank you again
Useful staff
Jasmine was very helpful in getting my order complete. the process was very smooth
5 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your review. We're glad to know that Jasmine was helpful in getting your order completed. We have passed your comments onto Jasmine
Sithra is very helpful and lovely to…
Sithra is very helpful and lovely to talk to!
4 november 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're happy to hear that you found Sithra very helpful. We have passed your comments onto her
Good customer service provided by Jasmine
Jasmine at customer services was very helpful when the wrong sized item was sent (due to using a product code which was displayed incorrectly on the website) in arranging for the item to be sent back and the correct item sent. Jasmine also went the extra mile to see if an alternative size erroneously displayed on the website (but seemingly not available to order) could be sourced from SP's supplier and also has said she will feed back the information I have provided to the website team to update.
31 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're sorry to hear that your initial product was incorrect and we have made sure to rectify this on the website. We are however happy to hear that Jasmine manage to help you to navigate this issue. Again we are sorry for the initial issue.
Profession and extremely helpful service
Sithra has been extremely helpful with any queries I have had and has processed my orders in a very professional manner
30 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review, We're happy to know that Sithra has been helpful with your queries. We have passed your comment onto to Sithra as well
Excellent customer service from Sithra
Excellent customer service from Sithra
29 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving a review. We're happy to hear that Sithra provided you with excellent customer service, we have passed your comments onto her. Thank you again
Great Service
Jasmine was very helpful with my recent order. Thank You
28 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving a review, We're glad to know that Jasmine was helpful with your recent order. We have passed your comments onto her.
Thank you Sithra!
Sithra was incredibly helpful in helping me find a receipt for my work credit card - she really saved me and was very helpful and professional throughout - thank you Sithra!
2 september 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving a review, we're very happy to hear Sithra managed to help you with this. We have made sure to pass your comments onto Sithra as well. Thank you
Great customer service from Sithra
Great customer service from Sithra, always kept me up to date with our order and was able to answer all my questions quickly and professionally. Thank you Sithra.
24 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving SP Services a review. We're happy to know that Sithra was able to answer all of your questions quickly and kept you up to date with your order. We have made sure to pass your comment and thanks onto Sithra.
SP dealt with my comments efficiently and quickly
The product wasn’t what was advertised when it arrived.
I got onto SP services and they offered free collection and full refund.
It was handled very efficiently
12 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for leaving us a review. We're sorry to hear that there was an issue with the product you purchased, however we are glad to know that this was quickly resolved for you. Apologies again from SP Service for the initial error.
Great Service
I spoke to Jasmine with a query and she went out of her way to help.
This is what you need.
17 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for taking the time to leave us a review, we're glad to hear you were happy with the service that Jasmine provided you and have made sure to pass on your comments to her. Thank you
Positive Experience
I am emailed about an enquiry one of my clients had requested and Sithra was very quick in response with putting forward a suggestion.
Really helpful, and polite interaction all round.
Thanks for all your help! :)
17 oktober 2024
Review zonder uitnodiging
Antwoord van SP Services
Thank you for your review and for taking the time to write it. We're very happy to hear that Sithra managed to quickly respond to you, we have made sure to pass your comments onto her.
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