Staff Benefits Reviews 

753
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

Should be zero star! High Pressure - Agents rush business owners, using tactics like claiming a competitor will get in ahead. Misrepresentation: We were led to believe we were getting a service that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

SCAMMMMM STAY AWAY FROM THIS COMPANY. THEY WILL HURRY YOU TO SIGN UP CONTRACT AND OFFER YOU THE WORLD AND INSIST ANOTHER COMPETITOR IS ON THE OTHER LINE TO FORCE YOU TO SIGN CONTRACT BUT ITS ALL LIES.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company appears a con. Very difficult to get out of paying them. Somehow you end up paying them an annual fee for nothing, Have tried to cancel but very difficult

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have worked with Staff Benefits for some time now and have found it a very useful partnership to generate leads for us especially in quieter times dictated by the market. Lee and the team are alway... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Communicatieadviesbureau

Geschreven door het bedrijf

We provide discounts for Healthcare, Government and Corporate employees. From local independents to high street names in your area, every deal is exclusive to Healthcare, Government and Corporate staff signed up to Staff Benefits.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

753 reviews

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2,2

Alle reviews

(753)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren
Logo Staff Benefits

Antwoord van Staff Benefits

Thank you for your feedback! We're delighted to hear that you find our platform easy to use and appreciate the variety of choices available. We're committed to providing a seamless and diverse shopping experience for our customers. If you have any additional comments or suggestions, please feel free to share. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren
Logo Staff Benefits

Antwoord van Staff Benefits

Thank you for your review! We're thrilled to hear that you appreciate our wide selection of brands. Your satisfaction is our top priority, and we strive to provide a diverse range of options to meet all your needs. If you have any further feedback or suggestions, we'd love to hear from you. Thanks again for choosing us!

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS!

Do not use, invest the funds elsewhere. Whatever you agree with the sales person will not be reflected within your contract. If you don't 'opt out' within the FIRST 6 months of your contract, you are then stuck and auto-renew for a 2nd year, even if you were promised you could leave at the END of year 1 as our firm was. Your sales rep will then play dumb and will act as if they are blind and like you don't exist when copying them into emails with the 'renewals team' despite actively targeting the individual to answer your questions.

In addition to this, the team won't acknowledge your concerns when you highlight you've been potentially mis-sold. Literally, do not bat an eye-lid. Likewise, when you ask for complaints team, management or directors contact information, you are quickly refused and told no, you can only deal with this one person in the renewal dept... I've never experienced such a shocking process.

Keeping in mind on companies house the firm was incorporated in 2021, they've got reviews from years prior to this on here... read into that what you will.

I'm now trapped with this firm for another 12 months thanks to my sales rep not having the backbone to hold his hands up and admit he mis-sold or misrepresented the deal. As such, I will spend the next 12 months actively promoting YOU to avoid at all costs.

12 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT ADVERTISE with them

DO NOT ADVERTISE with them. We have received absolutely nothing from working with them. NOTHING. They advised that they had a vast amount of people on an NHS database, which was manipulated. Those people do not see your offer unless they click through, whereas I was led to believe our offer would be directly sent through to them via email. Be warned, this is a farce and DO NOT WASTE YOUR MONEY.

9 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Registration

It was quite tricky to register with my nhs mail and they did help me alot. I also managed to snag the prize money and is very grateful for that.

12 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

waste of time

have not been able to use any benefits and just keep getting multiple emails asking me to rate you

19 augustus 2021
Beoordeeld met 5 van de 5 sterren

Worth it staff discounts

whether you are trying to save money or just purchasing items for yourself, the discounts for staff were very helpful and worth it especially at this difficult times

12 augustus 2021
Beoordeeld met 1 van de 5 sterren

Advertisers Beware, The T&C’s can double the length of your contract if they rollover.

Online Marketing Services Ltd runs the website STAFFBENEFITS ending CO and UK. They also trade as OMS ONLINE MARKETING SERVICES. We think their renewal terms and contract is unusual, with strange termination clauses and costly rollovers. An example as in our situation; you have to GIVE NOTICE AT THE BEGINNING, in year 1, otherwise you are stuck in a 4 year contract. Giving notice is also quite restrictive. The only way is by FIRST CLASS SIGNED FOR AND KEEP A POST OFFICE RECEIPT. So if you usually get your mail franked or collected, no good, you need to go queue at a Post Office to get the receipt.

We derived no real benefit having spent around £1,700 for a 2 year contract, although we did not use the service thoroughly, in all fairness by not updating offer. But saying that, the link to our website had ONE SINGLE VISIT IN 2 YEARS, according to Google Analytics, probably us testing it!

The salesman gave a great sales pitch, as they tend to do, about access to NHS staff and intranets so we signed, however the terms were so small it was hard to read (6pt, about 1.5mm high). Those terms contain, what we regard as, the harshest renewal and rollover terms we have seen, and the termination notice period is the first we have ever come across like it.

Notice to terminate is needed to be given at the BEGINNING HALF! Failure to give notice correctly, does not result in just a 30, 60, 90 or 365 days rollover – but for us, 2 YEARS EXTRA, i.e the whole contract again. Another £1700 spent.

The contract also states, paraphrased so-to-speak (we don’t want to infringe their copyright) Advert will appear on their website and promoted to NHS Trusts, the Trusts decide whether they purchase and may not link or use this company. The agreement is to the exclusion of all other written or verbal representations. In other words, the salesman may say stuff that is not accurate, or within the policies or contract, and they are not legally oblidged to deliver on it. THE ADVERT MAY NOT BE SHOWN TO LOCAL NHS TRUST STAFF.

As far as we know, now, this website does not have an exclusive with NHS trusts. The NHS staff may well be presented with lots of discount websites, of which this may be only one.

There are A FAIR FEW NEGATIVE ADVERTISER REVIEWS ABOUT THE WEBSITE ON TRUSTPILOT AND GOOGLE, but hard to spot under all the consumer reviews which are mostly positive.

IN OUR OPINION, B2B ADVERTISERS AND BUSINESSES SHOULD AVOID THIS COMPANY or at the very least be aware of what you are actually signing up to. This experience has made us feel devastated and taken in by what we consider as immoral restrictive business practices.

10 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

…great service

Great service

6 augustus 2021
Logo Staff Benefits

Antwoord van Staff Benefits

Hi there, thank you for your review.

I think you might be confusing us with a salary sacrifice scheme perhaps. Our service is completely free of charge for all NHS staff.

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