Stagecoach Bus Reviews 

We pay huge money for nothing. Most buses are late or do not even turn up, have to catch n.1 to reach wk every day and have to leave home 2 hrs earlier just in case. Just missed 1, the 7.14 am, I turned around the corner, the bus was coming already! It was 5 min early this time, the driver saw me, did not dare stop for me and had to wait half an hr for next one in the cold weather. And some drivers are grumpy and rude too. All in all very poor service

Pathetic excuse for a bus service. Shocking surprise. Bus to my area is 15 minutes late. Used to be 2 buses an hour now. I have to wait hour per bus for to be late. And infrequently cancelled without warning.

I wish I could give zero stars. I am a regular user of these bus services across different counties, and they never seem to run on time. Even when using the app, buses on the map often disappear without warning. I honestly believe bus companies should be fined for delays. The drivers are rarely apologetic about punctuality issues, even when caused by factors outside their control. A simple apology for being late or an explanation that there was an issue along the route would be appreciated. I hope they can improve and catch up on delays.

Absolute disgrace. Never on time. 3 buses come in 5 minutes and the next one in an hour. Prices keep going up. Buses are average to say the least. Unreliable AF. Avoid at all costs. Get a car.

Never come on time don't tell.you if cancelled

Just a terrible app, the schedule isn't even a guide anymore.

Don’t rely on stagecoach if you need be somewhere. Waiting for the X17 due at 12:39

A bus that looked like the X17 turns up at that time, but the running board said 43

Yeah, your drivers forget to change the running board

This isn’t the first time this has happened

Constantly cancelled buses, very poor service. I would not give even one star.

Title: "The 22 Bus:
Public Transportation’s Most Faithless Fiancé"
Rating: ★☆☆☆☆ (1 star for “I’ve waited longer for love”)

Ah, the 22 Bus—a masterclass in emotional whiplash and the art of the ultimate letdown. Let me start by saying, if romance novels had a chapter on heartbreak, the 22’s schedule would be the featured case study. It promises punctuality at 3:15 PM, but let’s be real—it’s more of a maybe-by-5-if-the-moon-is-aligned-and-you-blink-just-right.

The Schedule: A Suggestion, Not a Plan
The timetable you read online - LIVE!
isn’t a schedule. It’s a riddle written by a sadist. It says “10 minutes.” You wait. Then you wait some more. Eventually, you realize the “10 minutes” is the transit authority’s way of saying, “Surprise!
Time means nothing here. Also, your life plans are invalid.” I’ve waited for the 22 so long that I once used the time to memorize the local Pidgeon’s life story. By the time the bus semi-appeared, I’d forgotten why I needed to go anywhere in the first place.

Absolute shambles of a company, beyond laughable.

I could write a book about how atrocious the service is in Bedford but now the only two buses I can use are persistently around 20 minutes late. Too coincidental for them to be both this late, day in and day out. I have come to the conclusion they want people to stop turning up at the bus stop, knowing how bad the service is, so they can tell the council there are not enough users and that they can reduce the service to once a day then zero....

Late.. or don't turn up. Horse and cart be more reliable.

X5 Milton Keynes to Bedford 1115 Friday 28 November 2025. The bus was using the full width of the road turning right at the Campbell Park Roundabout. I was sitting on an inward facing folding seat. The bus came to a sudden and violent emergency stop as a car had moved into an impossibly small space to turn right and the bus driver had to do an emergency stop. I slid to the floor, unsure if I hit my head but I had assorted bruises. The bus driver exchanged insurance details with the car driver so I guess an impact had occurred. The bus driver took my name and contact details saying he would pass my details to his office and they would contact me to check on my condition. Over a week later nobody from Stagecoach has contacted me and my back and shoulder are still hurting. 01908661886, 07946216508.

I caught the no 9 from Tuffley in to Gloucester city today what a trip.
We got to tredworth rd last stop before entering stroud Rd, a woman got on with a disabled person in a chair unfortunately there was a woman already in one wheel chair come buggy place,
The woman with the disabled person could not get in to the remaining space so it blocked the walkway.
While this was happening a loud mouth lad was ordering the driver to leave another disabled women who was waiting to get on and she can catch the next bus .
The driver did not take control of the situation.
Then with out warning rather the bus go up Southgate sreet it diverts park rd.
Then turns down parkend road right onto Brunswick road then I was expecting it to go straight over to Clarence Street but no it goes up eastgate st ???? Why.

App inaccurate regarding bus times. Buses frequently cancelled, many at short notice. Buses sometimes won't stop, presumably because they are running late and trying to make time up. Overall a poor experience in Gloucester. Yes I know they won't respond to the negative review but that's all they have. The customer should be the priority. But not in Stagecoach's world.

I waited at the bus stop in South Street in Chichester for the 700 bus due at 17:03 on 1st December, together with at least 4 other passengers. Even though at least one of us out out our hands the bus driver slowed and then pulled off. Two young ladies then ran up to the next stop at the Cathedral and I followed. They waited at the doors for me. I asked the bus driver why he did stop and he claimed that no one had put out their hand. The other passengers all said they had witnessed someone had done so. The bus driver offered no apology - I am 73 and the wind was strong and cold. He then sped off, driving much too fast for the traffic conditions. I was at the top deck of the bus and saw that he didn't stop at the bus stop further along even though the passenger was waving frantically. The bus driver was driving too fast to stop in any case. I spoke to him again when I got off the bus - he said (rudely) "Did you have lights shining in your eyes from other cars?". I reminded him that lights from oncoming traffic would not obscure his sight of the side of the road. 

THIS DRIVER IS DANGEROUS. HE SHOULD NOT BE DRIVING WITH POOR EYESIGHT AND DRIVING CARELESSLY AS WELL.

Useless buses, never on time, the app is a waste of time as none of the buses stick to what it say.. awful company same for the buses and the drivers

My Husband applied jobs with them many times, they don’t even bother replying to the emails. I believe they will not going to hire an Asian person, I might be wrong. But they should reply emails whoever applying for a job. Or they should give any email or phone number so people can get updates about their application.

I m waiting 45 min . 2 buss was cancel. Whi?? I pay the ticket and I m waiting 45 min ??? My job start , no wait about buss . Disgusting

Delays and cancellations on the 3 bus route in Peterborough. Chronic overcrowding during the rush hour due to single deck buses. I have agreed flexible start times at work as the service terrible. Sometimes my journey home is a nightmare. My twenty-eight day bus pass has increased from £80 to £90 and there is the cost of taxis due to ghost buses that appear on the digital bus stop indicator boards and suddenly disappear.

Absolute shambles as usual. The app said the bus was delayed by half an hour. I needed to be somewhere on time. I ordered a taxi only to walk out to the taxi and bus to pass me bang on time. They can’t even get the app to work properly. Shambles of a company