Staircrazy Reviews 

Ordered a lengh of beading and hadn't heard anything after 10 days then recieved a email saying order cancelled due to cost of postage of my order. Avoid if you need a part for a project within a reasonable time.

Placed an order, emailed and called a number of times and had no replies ? Is this a scam

The order process for a custom made item was very simple, and outstanding help from the business.
The delivery was made ahead of schedule, too.
Overall an excellent service

Excellent product. Carpenter was really happy with the quality.
Delivery took a bit longer than stated on the website.

We ordered large amount of oak hand and base rails veneered cladding etc
I was delivered in 3 days and packaged very well
Tje marerails was very good standard
And our client is very happy with finished product definitely order with these again

Excellent Products and Customer Service. We ordered handrails and balustrade for our new build house. All the products were excellent. One piece was the wrong colour and was replaced instantly without any shipping costs.

Perfect quality oak stairs tread . Delivery was in time ,Thank you

Lovely oak really pleased with our purchase rapid delivery very happy customer thank you

I had issues with the quality of the product in my original order.Following this it was difficult to resolve the issue with customer services but I accept that the delay over the bank holiday didn’t help. However in the end Simon in customer services was very helpful and speedy in providing me with some short lengths so that I could complete my project. I think a slight improvement in the speed of communications would improve things.

The stair parts are very good quality. The face veneers of the oak newels are so much thicker that other suppliers. This allows things like chamfering to be applied with greater depth.
Handrails and baseplates are very good quality too. Unlike other laminated handrails the joins are sensibly hidden.

Good quality product, well packaged and delivered on time.

Easy to order and efficient, fast delivery

Easy to order, arrived on time and excellent quality.

Very good, they sorted a problem for me with no fuss. Couldn't of asked for more.

Everything as ordered and sorted stock problem quickly!

Fast delivery. Good quality

Really nice light oak hand rail using solid wood. Delivered on time and very well wrapped/ protected.

Good price, good product and fast delivery.
Very pleased.

Good service delivered on time all fitted looks great 👍