Good overall. Main feedback is that for the second year running your call centre team don’t know how to handle Scottish based cases with a PoA and Office of Public Guardian involvement. I had to esca... Toon meer
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Lees wat reviewers zeggen
We decided on 11th May 2026 to draw down further funds online but there was a problem as e-mail kept getting rejected. I called the help number and had everything sorted with minimum amount of fuss in... Toon meer
I spoke to Sam Carrol from Standard Life a few days ago regarding taking some funds from the drawdown facility. My husband passed away recently and I needed some money to go towards his funeral and a... Toon meer
I applied to draw down on my mortgage facility and it was handled quickly and efficiently by Sam Carroll. I would also like to mention Sheila Brown who was very helpful when I rang up looking for clar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Standard Life Home Finance provides a range of lifetime mortgages designed to help transform your retirement. If you’re exploring the opportunities that equity release could offer you, the team at Standard Life Home Finance are ready to offer a helping hand. A lifetime mortgage is a loan secured against your home . Equity release will reduce the value of your estate and may affect your entitlement to means tested benefits. Standard Life Home Finance Limited. Registered in England No 13352642. Registered Office: Baines House, Midgery Court, Pittman Way, Fulwood, Preston PR2 9ZH. www.standardlifehomefinance.co.uk Tel: 0800 1884815. Standard Life Home Finance Limited is authorised and regulated by the Financial Conduct Authority. Standard Life Home Finance Limited uses the Standard Life brand under licence.
Contactgegevens
Baines House, 4 Midgery Court, Fulwood , PR2 9ZH, Preston, Verenigd Koninkrijk
- 0800 188 4815
- servicing@standardlifehomefinance.co.uk
- standardlifehomefinance.co.uk
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Have used Standard Life Home Finance on…
Have used Standard Life Home Finance on many occasions and always found them very helpful and polite and a very quick service when asking for draw down funds. Thank you Sam Carroll
Exempliary [profeesionalism
The speed, simplicity and organisation with which it was transacted. Sam Carroll effected this excellently.
Personal service
Personal service. Sam was great a d explained everything perfectly. Thank you.
Thank you sam carroll for keeping me…
Thank you sam carroll for keeping me updated and being very helpful
Sam Carroll was very helpful and the…
Sam Carroll was very helpful and the time zones she gave us worked out to nearly the day for the completions of what we were doing. Working with institutions can sometimes be very cold however Sam kept confirming the dates which is what happened. Thank you.
Speedy & efficient
From my initial contact, to receiving the documents in the post (my preference) signing and returning them in their prepaid envelope the drawdown money was in my account in 10days. No fuss, no complicated jargon, just total efficiency. If all the employees are as professional as Sam Carroll it’s no wonder you are a top company.
I find this company very efficient.
I find this company very efficient and helpful. I requested a copy document and received it very quickly by email. No faffing around just immediate attention and sorted within minutes. Staff very friendly and efficient. I would highly recommend this company.
My request was very efficiently and…
My request was very efficiently and courteously handled by the company and Sam Carroll, in particular. I would not hesitate to recommend them for future business.
Easy drawdown procedure
Easy drawdown procedure. No fuss what so ever. Sam was very helpful, knowledgeable and professional.
Very quick completion. Docusign easy to use. Overall an excellent expedience.
Excellent & Prompt Service
Excellent & Prompt service once we contacted them requesting a drawdown.
The online process was quick & easy to use the money was in our account within a fortnight.
Sam Carroll was our contact who helped us through the process which made it so easy.
Brilliant Service
Brilliant Service
Very good at explaining everything
Happy customer
Good efficient service
Had a prompt response from SLHF when asking for a drawdown from my facility. Explained unexpected circumstances and couldn't have been more helpful. We used Docusign after following guidance to carefully review the necessary terms and conditions. Efficient process and completed couple days later. Good service, thanks Sam and SLHF.
A brilliant and professional service
A brilliant and professional service. Everyone you speak to is so friendly and makes it easy to understand.
Excellent service in all areas
Excellent service in all areas
Very quick efficient and professional…
Very quick efficient and professional service . Sam Carrol was particularly helpful
A fast efficient service and very easy…
A fast efficient service and very easy to do.Thankyou Sam Carroll for all your help.
Helpful staff particularly Sam Carroll…
Helpful staff particularly Sam Carroll who led us through the process in a professional manner
Drawdown
The speed with which you processed my request and Sam Carroll keeping me informed of the completion
Very helpful member of staff
Very helpful member of staff. Prompt and efficient service. Thank you.
Excellent service very quick and…
Excellent service very quick and efficient dealt with Sam Carroll
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