Statue Of Liberty Guide Reviews 

Great customer service. Much appreciated the email warning about side people approching to scam.
Boarding the cruise was easy and well organized. Had a great trip back as well.
Thank you

When I got off the sunway, there were a whole bunch of people telling us that we should go to the gate for boarding, so we went to the gate, and got there at 10:50 for the 11:00 am departure. Whrn we got up to board, they said we were in the wrong place. By the time we got there, we missed them. I should have calked right away. I missed thrm.. the ticket guy said I could not do anything about it. I was pissed that they didn't even try to get me on another trip.

The Statue of Liberty and Ellis Island were fun to see; however, I didn’t realize that Ellis Island is undergoing a ton of construction, so a lot of areas are closed. By far the worst part was the Ferry. You stand out under the sun, packed in like sardines and cows waiting to board. Then it takes another 20 min to board and head to wherever you are going. You will spend far more time dealing with the overcrowding of the Ferry than actually enjoying the sights.

There was no guide that we could find.

Ellis island was very interesting. The photography was amazing. The rooms also took one back in time. The only issue I have is the length of time waiting in the heat for the ferry over. Some AC would have been nice or more fans.

Online ticket process was smooth and easy; boarding and ferry ride was efficient and smooth.

Jett was absolutely fantastic! He was knowledgeable, funny, engaging, and did an excellent job bringing the history of the Statue of Liberty to life. He also shared so many helpful tips throughout the tour that made the entire experience easier and more enjoyable. You could tell he genuinely enjoys what he does, and it made a huge difference. I would highly recommend Jett to anyone visiting the Statue of Liberty.

One thing I do think is worth mentioning is that the "Skip the Line" wording is a little misleading. You still board the ferry with everyone else, so it is not a true skip the line experience as I had expected. That said, the boarding process moved very quickly, so it really was not an issue. I just think it's helpful for future visitors to have the right expectation going in.

Everything was as hoped. The views, the statue and the information we learned.

Boarding was pretty unpleasant from start to finish. It really felt like passenger comfort was an afterthought at best, which made the whole experience more frustrating than it needed to be.

It was for to busy.
And with this hot weather it was almost giving me an anxiety attack on the boat.

Our guide, Jacob, was great! But the tour had false advertising as we did not skip any lines. If you don't do well in crowds and booked this thinking you'd avoid the cattle herding, this won't be a great option. We were in line with all the other non private tour folks.

Very confusing! We paid for a vocal tour and never figured out how to access it. We’re in our 80’s!

Tour guide was super nice. But when I booked the experience, I thought we were going to be able to go inside the Statue of Liberty. That was what my kids were most looking forward to! But alas these tickets DO NOT let you go inside the Statue of Liberty, just tour the island and Ellis island. Very misleading. No where on the site did it say this.

Im very disappointed with Groupon services!!! I purchased almost a $100 tickets including insurance on it & never got my QR code to scan my tickets. I got there and could enjoy the trip with a guest I had that came to visit uSA & wanted to go to statue of liberty & we never made it they told us to come back the next day. I was frustrated to see my guest who never has visited couldn’t get the opportunity to have a great experience and this wasn’t possible through GROUPON. I hope this issue gets resolved. I wish to get new tickets or get reimbursed.

Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boarding at Newark Airport. Totally ridiculous. Also, scanning device was malfunctioning and had to be reset many times. No line control discipline. Really created negative vibes before stepping on boat. Never again!!!

Everyone just pushes each other through security, to get on and off the ferry and it was a terrible experience. Also, food lines were too long. You should create single lines with ropes

We chose the skip the line guided tour and our guide was so informative and helpful. He answered all our questions and took us to many spots for the best views for our pictures.

The pedestal access is the best way to explore statue. The views we got from here were tremendous.