Stayfari was absolutely excellent. Booking from the UK was straightforward and there was always someone on hand before and during the trip to answer any questions. We were provided with details of dri... Toon meer
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Lees wat reviewers zeggen
Tour in Himachal Pradesh. The driver was very professional although he couldn't speak english at all. We are French, but fortunately my wife can speak some hindi. With this, and our carefully planned... Toon meer
Bedrijf heeft geantwoord
Stayfari gives you smooth and safe ride experience. Driver and car quality is smooth. However, they charge 20% extra compared to price that you can get offline when booked directly with local car rent... Toon meer
Bedrijf heeft geantwoord
Goa what a memorable place! Truly an unbelievable experience. Forget the beaches do yourself a favour and visit St Francis Xavier Complex and Old Town. The experience was memorable and no matter... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Reliable and hassle-free cab services in India, Sri Lanka, Nepal and Mauritius. Whether for an airport transfer or a multi-week trip, we're happy to assist you.
Contactgegevens
512 DLF Tower B, Jasola, 110025, New Delhi, Indië
- +91 96259 22327
- contact@stayfari.com
- stayfari.com
4,6
Uitstekend
716 reviews
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Smooth and Safe Experience But Expensive
Stayfari gives you smooth and safe ride experience. Driver and car quality is smooth. However, they charge 20% extra compared to price that you can get offline when booked directly with local car rental companies. Question is whether services are worth 20% more?:)
8 mei 2024
Antwoord van Stayfari
Dear Ankit,
We're delighted to hear that you had a smooth and safe ride experience with Stayfari, and we appreciate your feedback regarding the quality of our drivers and vehicles during your trip from Kurseong to Darjeeling on the 7th of May with Driver Anurag Pradhan.
In terms of pricing, we strive to offer competitive rates that reflect the value of our services, which include the convenience of online booking, meticulously maintained newer model vehicles verified through thorough inspections by our ground team, and validation of our drivers' competence for standard service. However, we understand your concern about the price difference compared to booking directly with local car rental companies. We will assess our pricing structure to ensure it aligns with the value we provide to our customers.
Thank you for choosing Stayfari, and we look forward to the opportunity to serve you again in the future.
Sincerely,
Yaothing
Overall coordination was good
Overall coordination was good. The driver needed a bit less rash driving instructions and the vehicle AC vent was out of order. Had engaged a saloon car.
2 mei 2024
Antwoord van Stayfari
Dear Pramod Menon,
Thank you for taking the time to share your feedback with us. We greatly appreciate your compliments on our overall coordination. Your comments regarding the driving style and AC vent in the vehicle have been duly noted, and we will ensure that our driver, Sambath, receives this valuable feedback for improvement.
We apologize for any inconvenience caused and assure you that necessary steps will be taken. We hope to have the opportunity to serve you again in the future.
Sincerely,
Yaothing
Lucknow-Ayodhya tour
I had excellent experience with Stayfari. Vehicle came on time. Vehicle is almost like brand new. Had great time for two days traveling around. Trip is entirely hassle free all included. Thank you Ankit, Anyashree and the team
3 mei 2024
Antwoord van Stayfari
Dear Badarinath Vinjamuri,
Thank you for sharing your wonderful experience with Stayfari!
We're thrilled to hear that you enjoyed hassle-free travel with our almost brand-new vehicle and our exceptional driver, Jitendra.
Your appreciation of our Operations team means a lot to us. We'll make sure to pass on your kind words to them. Looking forward to welcoming you back for another memorable journey!
Sincerely,
Yaothing
The perfect way to see India in style
The perfect way to see India in style! Friendly drivers, flexible itineraries, and a top-notch experience! We will definitely use this company again next time we are in India!
2 mei 2024
Antwoord van Stayfari
Dear Janet,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a perfect experience exploring India with Stayfari. We greatly appreciate your kind words about our friendly drivers, flexible itineraries, and top-notch service. Your feedback will be shared with our operations team and the amazing driver, Jacob T. Alias, who assisted you on 1st May 2024 in Kochi, Kerala.
We look forward to welcoming you back on your next adventure in India!
Sincerely,
Yaothing
Excellente organisation
Excellente organisation. Anil le chauffeur est ponctuel , très aimable ,competent
26 april 2024
Antwoord van Stayfari
Merci beaucoup for your 5-star review!
We're thrilled to hear about your excellent experience with Stayfari. Anil, notre chauffeur, est vraiment ponctuel, aimable, et compétent, ensuring a smooth and enjoyable journey for you. Vos gentils mots signifient beaucoup pour nous, and we look forward to serving you again in the future. Safe travels!
- Praveen
We booked the stayfari service to visit Agra
We booked the stayfari service to visit Agra, really the service & Coordination was very good. Most important driver was so friendly guide us the location since it was first Agra visit. Special thanks to him..
16 april 2024
Antwoord van Stayfari
Dear Naseer,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Stayfari during your visit to Agra. It's wonderful to know that our service and coordination met your expectations. We're especially pleased that Mr Mahesh Kumar, your driver, was friendly and helpful in guiding you around Agra, especially since it was your first visit. Your kind words mean a lot to us, and we'll be sure to pass on your special thanks to Mahesh. We appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
Praveen
Stayfari showed so much promise
Stayfari showed so much promise, but ultimately disappointed.
First what was good? Their website and booking portal is very well designed from a UI/UX standpoint. So easy to add locations, remove locations, modify trip etx...and the instantaneous price quote is also useful. They do charge a premium price but when I signed up I thought their actual service will be on par with the premium pricing.
The founders of stayfari are bay area tech guys. So that background shows how good the software and the UX is.
Overall the good features of stayfari stops there.
What were the cons?
1. They assign a dedicated sales guy to ensure he closes the deal. In the process he sells tall tales. For example the one that stood out for me - he said all their vehicles are their own vehicles and their drivers are their own staff. When the driver shows up he will be in a uniform with a top hat! Makes you believe they have great people....
Reality - they outsource the trip to fleet owners who can then hire any driver from the market who can show up in any clothes...and also in our case the driver number they gave us was different than the driver number the driver called from....also the driver or the fleet owner weren't supposed to call us as stayfari was the middleman that arranged everything in a frictionless manner...NO..lots of annoying friction..as I said driver calls, then owner calls, then they give wrong driver number...and the irony is they had setup a 9 team member operations team on whatsapp to monitor our trip 24 7, but many times they responded late when all this mixup had happened. What's the point of having a 9 member monitoring team!!
Next they had mentioned that the driver will cover for his own meals. In our case the driver being outsourced at the last moment really didn't know stayfaris procedures and expected for us pay for his meals. We ended up covering for his food as the only saving grace on this trip was the driver was a nice chap and we thought instead of paying a tip let's cover his food.
The driver was a nice chap but he had a few bad habits when it came to driving. He drove with only one hand on the wheel for several hours during the trip (ours was six days of hire). He also looks at his phone a lot while driving, especially looking down and up as his phone was on his lap. Despite these, the driver was a nice chap, responsive and dependable on coming on time.
There are few other nuances but overall for the money we spent we really didn't get the perceived value.
Next time we will just sign up with the driver directly and that way it's cheaper for us and also more money in the pocket of the driver.
Hope this helps. Overall recommendation - don't pay premium pricing for value not delivered.
16 april 2024
Antwoord van Stayfari
Dear Prakash,
We're genuinely sorry to hear about your disappointing experience with Stayfari. While we're glad to know that you found our website and booking portal user-friendly, it's disheartening to learn about the issues you faced during your trip. We apologize for any miscommunication or inconvenience caused by the reservation process and the discrepancies in the service provided by the drivers. Your feedback regarding the driver's behavior and driving habits is duly noted, and we'll address these concerns internally to ensure improved service quality in the future. We understand your frustration and regret that we didn't meet your expectations.
Thank you for sharing your experience, and we hope to have the opportunity to regain your trust in the future.
Sincerely,
Yaothing
Professional driver India
Excellent and professional to deal with. Bobby the driver drove safely on Indias’ roads. Stayfari where very professional and timely to deal with my plans and intinery for Amritsar and Ludhiana.
Thanks so much
19 april 2024
Antwoord van Stayfari
Dear Rachael,
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with Stayfari and Mr Bobby, your driver. Safety is our top priority, and we're delighted to know that Bobby drove safely on India's roads. We're also glad that our team was professional and timely in handling your plans and itinerary for Amritsar and Ludhiana. Your satisfaction means a lot to us, and we appreciate your kind words. Thank you for choosing Stayfari!
Warm regards,
Praveen
Efficient and clear communications…
Efficient and clear communications after booking. Polite driver.
15 april 2024
Antwoord van Stayfari
Dear Ruby,
Thank you for choosing Stayfari and for taking the time to share your feedback. We're glad to hear that you found our communication efficient and clear after booking, and we're delighted that Mr Anil Kumar, your driver, provided you with polite service. Your satisfaction is important to us, and we appreciate your support. If there's anything further we can assist you with, please don't hesitate to reach out.
Best regards,
Praveen
Excellent service …
Very good service and driver was great he was very helpful and cordial showed us around the Mumbai area and felt like he is our own driver and definitely recommend to my family and friends 👍
16 april 2024
Antwoord van Stayfari
Dear Mr Chowdhury,
Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with Stayfari and that the driver of your Mercedes Mr. Sunil provided you with great service during your trip in Mumbai. It's wonderful to know that he was helpful, cordial, and made you feel like he was your own driver. Your recommendation means the world to us, and we're grateful for your support. We look forward to welcoming your family and friends on board with Stayfari!
Best regards,
Praveen
The driver
The driver, Sanjeev, is a very good driver and very polite. Drove safely Mumbai-Pune-Nashik-Mumbai
12 april 2024
Antwoord van Stayfari
Dear Henrique,
Thank you for your feedback! We're delighted to hear that your driver, Mr Sanjeev, provided excellent service and was both skilled and courteous during your journey from Mumbai to Pune, Nashik, and back to Mumbai. Safety and professionalism are paramount to us, and we're pleased that you had a positive experience with Sanjeev at the wheel. We appreciate your kind words and hope to have the opportunity to serve you again in the future.
Warm regards,
Praveen
Amazing experience
Amazing experience. Neat and clean car as expected. Excellent driver who knew all the routes and driver very well. Worth it.
10 april 2024
Antwoord van Stayfari
Dear Bhupendra,
Thank you for sharing your amazing experience with Stayfari! We're thrilled to hear that our service met your expectations and that you found the car to be neat and clean as expected. It's wonderful to know that our driver Mr Abhishek provided excellent service and had a good knowledge of all the routes, ensuring a smooth and enjoyable Pune-Nashik journey for you.
Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you back for another excellent experience in the future.
Best regards,
Praveen
Driver was prompt though our flight was…
Driver was prompt though our flight was delayed by 1.5 hours. He was very courteous and most importantly drove safely through the hillly roads in the mountains of Himachal Pradesh. The vehicle was very good quality AC Tempo Traveler for people with luggage.
7 april 2024
Antwoord van Stayfari
Dear Hemant,
Thank you for taking the time to share your experience with Stayfari! We're delighted to hear that despite your flight delay, our driver Mr Ajay Kumar was prompt and courteous. Safety is our top priority, and we're thrilled to know that you felt secure during your journey through the hilly roads of Himachal Pradesh. Providing comfortable and high-quality vehicles is essential to us, and we're glad the AC Tempo Traveler met your needs, especially with luggage.
Your positive feedback is greatly appreciated and motivates us to continue delivering excellent service. We hope to have the pleasure of serving you again in the future.
Warm regards,
Praveen
The entire trip was awesome and the…
The entire trip was awesome and the driver was excellent
7 april 2024
Antwoord van Stayfari
Dear Pallash,
Thank you for your wonderful feedback! We are thrilled to hear that your entire Gujarat trip with Stayfari was awesome and that our driver, Mr Salim Bhai provided excellent service throughout. Your satisfaction is our utmost priority, and we are delighted to have played a part in making your journey memorable. We appreciate your kind words and hope to have the pleasure of serving you again soon.
Best regards,
Praveen
Amazing First Rate Service
I have been booking Stayfari for Staff I currently have in India on an overseas assignment. The service has been simply amazing. The responsiveness, the driver care, the ease to make last minute changes and also find drivers at last minute for us in other states has been first rate. I would 100% recommend Stayfari for anyone requiring a car and driver service within India.
4 april 2024
Antwoord van Stayfari
Dear Wendy,
We appreciate your loyalty as a Stayfari customer and your outstanding review.
It is good to know that you liked our service and enjoyed your recent trips with us. We will surely commend our operations team and the driver for their excellent work.
We look forward to serving you again on your next trip.
Sincerely
Praveen
Antwoord van Stayfari
Dear Ramanathan,
Thank you for choosing Stayfari and for your excellent review.
It is good to know that you liked our service and enjoyed your recent trip with us. We will surely commend our operations team and the driver Mr Rayees for their excellent work.
We look forward to serving you again on your next trip.
Sincerely
Praveen
I recommend!
Nice car, on time and available driver. Efficient organisation.
I will use Stayfari services again.
14 maart 2024
Antwoord van Stayfari
Dear Alex,
Thank you for choosing Stayfari and for your excellent review.
It is good to know that you liked our service and enjoyed your recent Uttarakhand trip with us. We will surely commend our operations team and the driver Mr Prem for their excellent work.
We look forward to serving you again on your next trip.
Sincerely
Praveen
Antwoord van Stayfari
Dear Mona,
Thank you for choosing Stayfari and for your excellent review.
It is good to know that you liked our service and enjoyed your recent Ayodhya-Varanasi trip with us. We will surely commend our operations team and the driver Mr Rajendra for their excellent work.
We look forward to serving you again on your next trip.
Sincerely
Praveen
The car was clean and arrived on time
The car was clean and arrived on time. The only problem was the driver was unable to speak English and since I had foreign guest with me, I had to intervene and co-ordinate between the drivers and them.
5 maart 2024
Antwoord van Stayfari
Dear Rajesh,
Thank you for choosing Stayfari and for your review.
It is good to know that you found the car clean and the service timely. I sincerely apologize for any inconvenience you experienced due to the language barrier with your driver. At Stayfari, we assure our guests that our drivers possess a functional level of English proficiency; however, we also recognize that they may not be fully fluent.
I hope that you will give us a chance to serve you again on your next trip.
Sincerely
Praveen
Antwoord van Stayfari
Dear Michael,
Thank you for choosing Stayfari and for your excellent review.
It is good to know that you liked our service and enjoyed your recent Chennai trip with us. We will surely commend our operations team and the driver Mr Arun for their excellent work.
We look forward to serving you again on your next trip.
Sincerely
Praveen
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