Order on online shop handled poorly and…
Order on online shop handled poorly and lack of transparency.
The first shipment was declared with an incorrect value, resulting in higher import costs. One product was missing and later shipped separately, causing additional customs charges.
The second shipment was also declared with a higher value than the actual price.
Customer service did not respond to multiple messages until contacted in English, and even then no concrete explanation or solution was provided.
Overall, I had to pay extra costs due to their handling, with no accountability.
Not recommended




