Step Ahead Social Enterprise Community Interest Company Reviews 197

I was joining the training course 3 . The Step Ahead team is very responsive and promptly reply with my inquiry. Andrew is my course' tutor and he is patient and provided a lot of help regarding of the course, either with the job's application. I also forwarded this course to my friend and highly recommend for the people who want to improve the CV writing and interview skills.

Very good training! Our tutor Andrew was amazing! The way he explains things with examples making it very easy to understand. Top tutor! I recommend Step Ahead training highly! :-))))

Having just employed a Receptionist for our vacant position - I can say that working with Rebecca, was very easy and straight forward.

Really enjoyed the course, My tutor was John Whitehouse and he was very helpful answering all our questions no matter how many times it was asked.

Step Ahead provide reliable and up to date employment advice to the learners at the Southwark Construction Skills Centre. Sahan is a constant encouragement to apprenticeship applicants with 1:1 meetings, CV tips, interview coaching and career advice.

My experience with Step Ahead has been phenomenal.I have received immense help towards my job search and it is going to help me propel towards a better career path.This has possible through the assistance of Sahan De Abrew,who was keen with helping me on a one to one level and also assist me in organizing interviews during my job search.I would highly recommend him to anyone who wants to start new career.

Kind Regards
David Juma

An excellent opportunity,

I did 2 courses, level 2
Customer Service and level 1 Employability with Step Ahead. I had a great experience throughout these courses. I learned a lot more about customer service performance, how to write a cover letter and a CV. The tutor Mr. Amos was clear and used good examples which helped us alot throughout the course. It benefited me a lot. Mr. Amos was very professional and I highly recommend training with him.

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. A nice concise course well taught, lots of material used to help understand content. Amos Fanimo, a brilliant, intelligent teacher, very understanding, patient and knowledgeable. I highly recommend this course.

I just finished Level 2 Customer Service and Level 1 Employability Skills training with Step Ahead. My experience was very good and my tutor Amos Fanimo is exceptional and very professional. I have learned how to write a good cover letter and the most important information to include in my cover letter. The tutor was clear and used clear and good examples throughout the course and I have benefited a lot. Amos is very professional at what he does and I highly recommend this course.

I did Level 2 Customer Service and…
I did Level 2 Customer Service and Level 1 Employability Skills training with Step Ahead. My experience was great and my tutor Amos Fanimo is exceptional and very professional, he was able Amos Fanimo who is our trainer. Through this course, I have learned how to write a good cover letter and the most important information to include in my cover letter. The tutor was clear and used clear and good examples throughout the course and I have benefited a lot. Amos is very professional at what he does and I highly recommend him.

My recruiter was very invested in helping me secure a position, which I eventually did, was a fantastic intermediary between myself and potential employers and was always responsive to my queries. Thank you Rebecca.

Very thankful to be working with Sahan to help support Southwark residents into employment on our Masterplan. It's nice to see the successful candidates thrive on such a great project.

Step Ahead have given me a lot of support and helpful interview preparation for a job opportunity. I recommend them to anyone looking for work in the sectors they work within.

Dear Step Ahead Team,

I am writing to express my gratitude and share my thoughts on the "Personal & Social Development: Understanding Excellence in Customer Service for Hospitality" course that I recently completed. This course has not only enhanced my knowledge and skills but also significantly improved my approach to customer service within the hospitality sector.

I would like to extend special thanks to Emily Bunu. Emily's support throughout the course was extraordinary. Her patience and dedication to ensuring that each student understood the material were commendable. Her feedback was always constructive and insightful, helping me to improve continuously and apply what I learned effectively.

Emily's ability to connect with students, combined with her deep knowledge of the hospitality industry, made her an invaluable resource throughout my learning journey. Her enthusiasm and professionalism significantly enhanced my learning experience.
In conclusion, I am immensely satisfied with my experience with the course. It has profoundly impacted my personal and professional development, equipping me with the tools needed to excel in customer service. I recommend this course to anyone looking to elevate their service standards in the hospitality industry.

Thank you once again to Step Ahead and Emily for their exceptional dedication and support.

My tutor Emily was amazing all through the course, she was always ready to help when I was struggling with my assignments and falling behind other classmates, she would organise one to one sessions after the class to help me finish up. I believe she was the same way with others as well. I would totally recommend Emily and Step Ahead as a whole to other people looking to gain such a qualification.

I am grateful to have been in your training. To drink from your hard work over years in order to help me take the next step. Not to mention the support you have been given us and me in person and are still giving. Thanks and stay blessed.

I enjoyed my time in the Step Ahead course. I learnt a lot of valuable information that will benefit me in the future. Emily was an exceptional tutor that clearly cares about what she does. She was patient, warm and understanding. I wish her and the rest of the staff at Step Ahead all the best for the future.

The customer service course went well and i leant a lot from Mr. Amos fanimo . thank you so much.

The aim of learning and gaining productive knowledge as a tool for excellent achievement in your career is the yearning desire of everyone. Seeing it happen through impactful and excellent teaching is what my tutor is very versatile about, without a doubt. If you are privileged to be under Mr Amos' tutorship, you are at the right bus stop to the brilliant fulfilment of your career goals, whatever it is.

I have a wonderful time during the training, and learnt the skills I needed for gainful employment. I must make mention of our tutor, Emily Bunu,for her excellent teaching skills. She ensured that everyone was carried along, most importantly her patience and humility. also acknowledge the wonderful assistance from Priyank and Ray.I thank the Step Ahead team for a wonderful job.