Having lost a lot of weight due to illness, my wedding ring was far too loose and in danger of slipping off my finger. The ring was bought from Stephen Einhorn in 2007 and I wanted to know if the ori... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Been wearing SE for a very long time but it was a delight to visit Lorenzo in the shop at last, the physical store was wonderful and the jewelry. and my new FANG ring is incredible ! Just waiting... Toon meer
Bedrijf heeft geantwoord
We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... Toon meer
Bedrijf heeft geantwoord
I don't have enough superlatives to review Stephen Einhorn! Apart from the obvious, the beautiful, timeless and unusual jewellery, the kindness and helpfulness I've received over the years has been a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.
Contactgegevens
Upper Street 210, N1 1RL, London, Verenigd Koninkrijk
- +44 207 359 4977
- shop@stepheneinhorn.co.uk
- stepheneinhorn.co.uk
4,9
Uitstekend
143 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Stephen Einhorn
Dear Stuart, Thank you. We do our best in every area so that your experience is pleasurable! We really appreciate you leaving a review. very best wishes The Stephen Einhorn Team.
Antwoord van Stephen Einhorn
Thank you Dee thats really lovely of you to say. We do our best. Very best wishes to you from The Stephen Einhorn Team.
All round best experience
From ordering to delivery and the item itself, everything was perfect. Jewellery is always of the best quality.
28 oktober 2025
Antwoord van Stephen Einhorn
Dear Tania, Thank you so much for taking the time to leave a review. It means a lot to us that you came to Stephen Einhorn. We really value our customers, and it brings a lot of satisfaction to know you loved what you got from us.
Very best wishes The Stephen Einhorn Team
Fantastic service to help resize my…
Fantastic service to help resize my ring and helpful with a new valuation afterwards. Lorenzo was great!
11 oktober 2025
Antwoord van Stephen Einhorn
Dear Richa,
Thank you for leaving us a review! We are here to help you look after your jewellery for life, whether this is through cleaning it, checking stone settings or re-sizing rings. We can do all this for you because we hand make all our jewellery on site here in central London, and we all work as a team to make sure we help you as best as we can. These are true investment pieces, so it's very important to keep valuations up to date.
We look forward to seeing you back soon!
Best wishes,
The Stephen Einhorn Team
First Class Service.
The staff are really friendly and helpful, nothing is to much trouble.
5 augustus 2025
Antwoord van Stephen Einhorn
Dear Natasha,
Thank you for your lovely words! Everyone in the team does their best to make our customers happy, so we really appreciate you saying this.
Hoping to see you back soon!
Best wishes,
The Stephen Einhorn Team
This is the only shop you’ll ever need to visit
Stephen Einhorn and the team will always get 5 stars from me.
I remember when the shop first opened in 1995 and I have a magical selection of jewellery that is unique to me. I’ve had many pieces custom made.
It’s the only jeweller to go to!
One day Stephen’s hand print will be on the Hollywood Walk of Fame!! It should be anyway!
10 oktober 2025
Antwoord van Stephen Einhorn
Dear Claire,
What a great review to receive, thank you so much! It really makes us all happy to read this, we really appreciate your loyalty to our brand and hope to continue to be your go-to jewellers for a long time!
Best wishes,
The Stephen Einhorn Team
Exceptional service from start to…
Exceptional service from start to finish. Very helpful and friendly staff assisted us to choose the rings to be made and when we collected them they surpassed our expectations. A huge thank you. Would highly recommend them.
27 september 2025
Antwoord van Stephen Einhorn
Dear Mike,
Thank you so much for taking the time to write a review, we are so thrilled that you chose our designs for such a special occasion and that you are happy with what we made for you.
We all work together as a team to give you the best service we possibly can, as well as jewellery of the highest quality.
We look forward to seeing you back soon!
Best wishes,
The Stephen Einhorn Team
Antwoord van Stephen Einhorn
Dear Susan,
Thank you very much for leaving us a review, we are pleased to know that you enjoyed your shopping experience at our showroom.
We look forward to helping you again in the future!
Best wishes,
The Stephen Einhorn Team
Unique beautiful jewelry
I have shopped here a number of times over the last 20 years and have always received excellent, knowledgeable help from staff. The jewelry is amazing; unique, edgy, artistic and beautiful designs using first class metals and stones. I have never been disappointed. Highly recommended !
3 oktober 2025
Antwoord van Stephen Einhorn
Dear Louise,
Thank you so much for leaving us such a wonderful review! We really appreciate the fact you have been coming back to us for such a long time, so thank you from everyone here!
We look forward to seeing you back at the showroom soon.
Best wishes,
The Stephen Einhorn Team
Customer Service is excellent
Customer service, whether via email, phone, or in-store, is consistently excellent. The retail experience is a pleasure.
22 augustus 2025
Antwoord van Stephen Einhorn
Dear Paul,
Thank you for leaving us a review, we really appreciate it!
Customer service is one of our top priorities, everyone here in the team does their best to make your shopping experience with us a great one!
We look forward to helping you again in the future.
Best wishes,
The Stephen Einhorn Team
New ring following death of wife incorporating wedding rings etc
When my wife died of 40 years, the big question was what to do with all the jewelry, especially the rings and a set of skill earings with rubies for eyes.
Stephen and the team designed me a new ring which incorporated all the jewelry I took in.
The end results is fabulous 18ct white gold band, white diamond from the engagement ring, 4 rubies from the skull earings and a ring of black diamonds from another pair of earings.
Love it.
1 juni 2025
Antwoord van Stephen Einhorn
Dear John,
Thank you so much for leaving us a lovely review. We are glad we could help you turn your wife's beautiful jewellery into a piece you can enjoy wearing and that holds great sentimental value to you.
We look forward to helping you again in the future, and remember you can bring your ring to us whenever you would like it checked and polished!
Best wishes,
The Stephen Einhorn Team
The only jewellers that I use
As always helpful friendly and providing great jewellery
3 oktober 2025
Antwoord van Stephen Einhorn
Dear Shaun,
Thank you so much for leaving a review, and for always choosing us - we do appreciate it!
We look forward to helping you again soon.
Best wishes,
The Stephen Einhorn Team
Feel like a valued customer!
The shop is beautiful and inspiring and the team are such a pleasure to deal with.
Stephen Einhorn not only creates special gems but IS a special gem in London!
27 september 2025
Antwoord van Stephen Einhorn
Dear Deborah,
Thank you so much for leaving such a wonderful review! It means a lot that you keep coming back to us, we really appreciate it.
We look forward to helping you again soon!
Best wishes,
The Stephen Einhorn Team
A personal
A personal, professional approach throughout.
Excellent advice from Lorenzo, customer service very good.
The ring I purchased for my son is excellently grafted and looks amazing.
30 september 2025
Antwoord van Stephen Einhorn
Thank you so much for your kind words John! We’re thrilled that Lorenzo could help and that the ring for your son turned out beautifully. It’s always a pleasure to provide a personal and professional experience for our customers.
Stephen Einhorn has been my first…
Stephen Einhorn has been my first choice for jewellery for over 15 years. Living in Islington, I have always been happy to support a local business, especially one at the forefront of contemporary jewellery design. Service is impeccable too.
30 september 2025
Antwoord van Stephen Einhorn
Thank you so much for your continued support over the years Anton! We’re delighted to hear that our designs and service have kept you coming back, and it’s always a pleasure to share our love for contemporary jewellery with our local community.
Beautiful & innovative jewellery
So many beautiful pieces of jewellery, full of innovation with a wide range from easy to wear everyday to the big statement!
30 september 2025
Antwoord van Stephen Einhorn
Thank you so much for your kind feedback Aleka! We love creating pieces that bring a little sparkle to every day, as well as those that make a statement. It’s always a joy to share our designs with appreciative customers like you!
Antwoord van Stephen Einhorn
Thank you for your lovely feedback Al! We’re so pleased you enjoyed the personalised service and found something special to treasure. Seeing our customers happy is what makes our work so rewarding!
Local Star
A tremendous local business run by passionate talented people who have brought joy to our community for decades. Go Stephen - we love you!
4 augustus 2025
Antwoord van Stephen Einhorn
Thank you so much for your wonderful words Alexander! We’re truly honoured to be part of this community and to have had the chance to bring a little joy over the years. Your support and encouragement mean the world to us!
Delightful products and service that is above and beyond
Apart from products that are original, beautiful and of superb quality the whole customer service experience is a pleasure. I have purchased for myself and as gifts on various occasions and each time Lorenzo's genuine desire for all to go smoothly and the effort he takes to ensure this cannot be faulted.
26 augustus 2025
Antwoord van Stephen Einhorn
Thank you so much for your kind words Sarah! It means a lot to hear that our pieces and the service have made your experiences special, whether for yourself or as gifts. We look forward to helping you find more pieces you’ll love!
Excellent Earring Advice and Product
I initially telephoned to ask for guidance to purchase earrings for a bride’s wedding regarding pearl sizes
Lorenzo was as professional and helpful as he possibly could’ve been.
The earrings arrived promptly in a beautifully gift wrapped box to give to the bride.
Excellent service and product and promise for annual clean and inspection.
Great value for money as well.
Highly recommended.
23 juni 2025
Review zonder uitnodiging
Antwoord van Stephen Einhorn
Dear Tony Thank you so much for your recommendation, it means a lot to us. I'm really glad you are happy with your purchase and hope the wedding went really well. We hope to be able to help you again. very best wishes The Stephen Einhorn Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.