Sterling Home - Edinburgh Reviews 

241
•
TrustScore 4.5 uit 5

4,6

4 Whitehill Road, Fort Kinnaird, EH15 3HR Edinburgh, Scotland, GB

•

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Beoordeeld met 5 van de 5 sterren

Davie the salesman was very friendly , helpful and knowledgeable on all aspects of furniture ranges , we bought an Italian style dining table and the whole process from picking out our choice and pur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The assistance given by Clive in helping us choose our carpets war excellent.we were kept well informed all through the process and the first class experience of the carpet fitters from synergy carpet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a longtime customer of originally Martin and Frost Tillicoultry before that I knew I’d be sure to find the sofa I’d been thinking of. It was first port of call. David looked after us very well exp... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Matrassenwinkel
  4. Slaapkamermeubilair winkel
  5. Vloerenwinkel
  6. Woonkamermeubilairwinkel
  7. Woonwinkel

Geschreven door het bedrijf

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contactgegevens

  • 4 Whitehill Road, Fort Kinnaird, EH15 3HR, Edinburgh, Scotland, Verenigd Koninkrijk

  • 0131 6570820

4,6

Uitstekend

TrustScore 4.5 uit 5

241 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(241)

1.154 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sterling home Fort Kinnaird.

Sterling home Fort Kinnaird.
Caroline was very friendly and helped my husband and me settle for a great suite and dining room and chairs.
She explained everything to us. Very pleasant.
Willian helped us with a rug to fit in with our suite. Again very pleasant.
Both my husband and I was pleaded with the way they handled everything.
Top marks.

13 april 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi Freda

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that Caroline was able to help you and your husband find the perfect suite, dining table, and chairs, and that everything was clearly explained and made enjoyable. It’s also great to know that Willian was able to help you find a rug that complemented your suite so well.

I’ll be sure to pass on your kind words to both Caroline and Willian, feedback like this really means a lot to them and to our whole team.

Thank you again for choosing us. We hope you enjoy your new furniture for many years to come and look forward to welcoming you back in the future.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Quality goods and excellent service…

Quality goods and excellent service especially the gentleman in the carpets section

27 maart 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi

Thank you very much for your kind feedback.

We’re delighted to hear you were pleased with the quality of our goods and the service you received.

I’ll be sure to pass your compliments on to the gentleman in our carpets section, he’ll be thrilled to hear this.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great customer service used before so…

Great customer service used before so easy to go back

23 maart 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hello Peter,

Thank you for your kind feedback.

We’re really pleased to hear you’ve had a positive experience with us before, and we’re glad it made returning an easy choice. We truly appreciate your continued support.

Thank you for choosing Sterling Home Edinburgh.

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Helpful and understanding

Helpful and understanding

18 februari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Morning Moira,

Thank you for taking the time to leave feedback.

We really glad to hear you enjoyed your visit to our Sterling Home Edinburgh and found Sanj to helpful, we will pass on your kind comments to him.

We hope you enjoy your new furniture!!

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

New carpet

I thought the staff and service were wonderful !!!
Clive helped us with prices and choice … another man came and measured properly for nothing !! And two lovely fellows fitted it

28 maart 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi
Thank you so much for your wonderful feedback!

We’re delighted to hear that you had such a positive experience and that Clive was happy to help with prices and options.

Thank you for your appreciation of our complimentary measuring service and it’s great to know that you are happy with the fitting completed by our friendly and professional installers.

We truly appreciate your kind words and thank you for choosing us!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great service provided by David

Great service provided by David. My wife and I paid three visits before we finally made our decision to buy two G Plan sofas. When you’re spending £6.500 you want to ensure you’re happy with your decision. David was very helpful and knowledgeable about his products. We didn’t feel pressured by him which we hate and would have walked away if that had been the case. He was helpful and patient and we had trust and confidence in him.

23 maart 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi David

Thank you so much for taking the time to share your experience.

We’re delighted to hear that David provided the helpful, knowledgeable and patient service you deserved while choosing your new G Plan sofas.

We completely understand how important such a significant purchase is, and it’s great to know you felt comfortable and never pressured during your visits.
David will be thrilled to hear your kind words.

Thank you again for choosing us — we hope you and your wife enjoy your new sofas for many years to come!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Carpet order.

From ordering my carpet to fitting in my home the whole process was very smooth helped by dealing with Sterling staff who were all very helpful, professional and friendly.

25 februari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi Marion,

Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that your carpet order and fitting went smoothly, and that our team were helpful, professional and friendly throughout the process.

We truly appreciate your kind words as our colleagues work hard to provide the best possible service, and feedback like yours means a lot to us.

If there’s anything more we can help you with in the future, please don’t hesitate to get in touch.

Thank you again for choosing Sterling Home.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Problem, no problem

We have a problem with our furniture. The response from Sterling has been top notch. I am confident that all will be resolved.

19 januari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi

I’m really sorry to hear there’s been an issue with your furniture, but we are happy to hear that we have been responsive and supportive so far.

Please rest assured we’re closely monitoring the situation, and we’re confident everything will be fully resolved for you.

If you need anything else in the meantime please do get in touch and thank you for choosing us!

Kind Regards
The Sterling Home Team

Beoordeeld met 4 van de 5 sterren

Bed buying - No sales pressure

No sales pressure

27 januari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Afternoon David.

Thank you for your feedback.

We are pleased to hear your visit to Sterling Home Edinburgh was a successful one and you did not feel under pressure to purchase your bed, we will pass your comments on to Sanj.

Thank you for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Arrived in timely manner

Arrived in timely manner. Men were polite & efficiently assembled bed. Bed very comfortable & of a good standard & quality

19 januari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hello Linda,

Thank you so much for your feedback.

We’re delighted to hear that your delivery arrived on time and that our team were polite and efficient when assembling your bed. It’s great to know you’re happy with the comfort and quality of the product.

Thank you for choosing Sterling Home Edinburgh and we hope to see you again!!

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Excellent service.

Everyone very pleasant and respectful which is not always the case these days. Can't fault anything.

23 januari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi Wendy,

Thank you for the wonderful feedback!

We’re thrilled you had such a positive experience and found the team pleasant and respectful. We really appreciate you taking the time to share it!

Thank you for choosing Sterling Home Edinburgh and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Friendly staff who helped me find the…

Friendly staff who helped me find the right bed for my various gripes and ailments.

29 april 2025
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi Alison
Thank you so much for your feedback.

We’re really glad to hear our team could help you find the right bed for your needs. If there’s anything else we can do to make things even more comfortable for you, just let us know—we’re always happy to help!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, pleasant staff. Clive Recognised us straight away and even remembered our previous purchases. Excellent service and value for money couldn't wish for more.
Recommended you to many of our friends.
Thanks very much.

28 november 2025
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi John

Thank you so much for your kind words! It was a pleasure to see you again, and we're delighted that Clive made your visit memorable. We truly appreciate your continued support and the recommendations you've shared with your friends—means a lot to us.
We look forward to welcoming you back soon. Thanks again!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great service from Stirling

We have bought several pieces of furniture from Stirling furniture and have always received great service. We bought a mattress last weekend. We were there for about 3 hours trying the mattresses out and receiving help and advice but no pressure from the knowledgeable salesman.

17 januari 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Evening

Thank you so much for taking the time to share your experience with us.

We’re delighted to hear that, once again, you received great service during your recent visit.

It’s wonderful to know that our team could support you for as long as you needed while you explored the mattresses, offering helpful advice without any pressure.

We truly appreciate your continued trust and support in Sterling Home and are thrilled that you’ve chosen several pieces from us over the years.

If there’s anything more we can do to help, please don’t hesitate to get in touch.

We look forward to seeing you again soon !

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

5 januari 2026
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Dear Valued Customer

Thank you for taking the time to leave a review following your visit to our store in Edinburgh.

Customer satisfaction is our priority and we are so happy to hear that you experienced great service from the team.

We are very grateful that you chose Sterling Home and we would like to take this opportunity to say thank you!

Kind Regards
The Sterling Home Team

Beoordeeld met 4 van de 5 sterren

Staff wonderful, recommend baby changing

The staff at the Fort Kinnaird store were welcoming and friendly. We’ve been to other furniture retailers where you’re approached by multiple staff members as you browse and it gets quite frustrating. There is obviously a good established system at Sterling so one member of staff introduced himself on our arrival and was there for any questions but we feel we could browse in a relaxed manner without pressure and without feeling like we were being watched.

Having spent a few hours and chosen our new sofa it was disappointing to end the visit on a sour note due to the lack of baby changing facilities. Our baby slept for most of our visit but needed changed at the end, if this had happened earlier and we found no facilities we probably would have left. A small thing but for families it’s significant. I imagine the cost to install changing facilities to the disabled toilet would be minimal and would highly recommend the Sterling team do so in all stores.

5 januari 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Evening Katie,

Thank you for taking the time to share such detailed feedback.

We’re delighted to hear that you found the Fort Kinnaird team welcoming and friendly, and that our approach allowed you to browse in a relaxed, pressure‑free way. Creating a comfortable environment for our customers is very important to us, so it’s great to know this stood out during your visit.

We’re sorry to hear about the disappointment regarding the lack of baby changing facilities. We fully understand how important this is for families, and we appreciate you highlighting it. Your comments have been shared with the relevant team for review, as feedback like yours helps us identify areas where we can improve the in‑store experience.

Thank you again for choosing Sterling, and we hope you enjoy your new sofa.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Excellent store, offering a great selection and excellent service.

Excellent store, great selection of sofas and chairs. All the staff were extremely helpful, especially Sanjeeve. We met him the first day we called into the store and we were impressed with his excellent customer care. After measuring the room and deciding on the furniture at home we called in to the store to discuss everything further with Sanjeeve. He helped to make the whole process a pleasure.

31 december 2025
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Dear Valued Customer,

Thank you so much for taking the time to share your lovely feedback.!

We’re delighted to hear that you enjoyed your visit and found our selection of sofas and chairs to be such a good fit for your needs.

It’s especially wonderful to hear your kind words about Sanjeev .

Providing attentive, thoughtful customer service is something we take great pride in, and we’ll be sure to share your feedback with him and the wider team — it will mean a great deal to them.

Thank you again for choosing us and for your generous comments.

We hope you continue to enjoy your furniture and look forward to welcoming you back in the future.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Really good service

27 december 2025
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Hi Chris,

Thank you for your feedback!

We are delighted to hear you received great service from Michael and will pass your comments onto him.

Thanks for choosing Sterling Home and we hope you visit us again soon.

Kind Regards

The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Salesman knew his stuff

Salesman knew his stuff

19 november 2025
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Morning Susan ,

Thank you for your feedback !

We're delighted to hear that our salesperson was knowledgeable and able to assist you confidently.

We appreciate your kind words and thank you for choosing Sterling Home.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Derek who assisted with the purchase of…Revel 2.5 and Revel 2 seater

Derek who assisted with the purchase of our new suite was very good at helping us with any questions we had and also gave us plenty of time to decide on whether we wanted go ahead with our purchase

4 januari 2026
Review zonder uitnodiging
Logo Sterling Home - Edinburgh

Antwoord van Sterling Home - Edinburgh

Good Morning Alex,

Thank you for your feedback !

We are delighted to hear that Derek provided helpful support , answered all your questions and gave you the time and space you needed to make your decision, during your visit to our Edinburgh Store.

We will be sure to pass on your kind comments to him.!

Thank you for choosing Sterling Home and we hope to welcome you back again soon.

Kind Regards,
The Sterling Home Team

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